Jason Howell

Terribly disappointed I would rate our experience higher except for one huge disappointment. I shopped for about 200 miles around for a specific Edge Titanium with the 4 cy I would rate our experience higher except for one huge disappointment. I shopped for about 200 miles around for a specific Edge Titanium with the 4 cylinder EcoBoost engine. The mileage stated on the window sticker for the EcoBoost is about 23 city and 29 highway - not great but decent for such a substantial car. Instead of holding out for the EcoBoost model, I took the dealership's word that the 6 cylinder model would average the 20 city and 26 highway as stated on the window sticker. After calculating the extra cost for a 5,000 mile trip, and getting tired of the whole process, I agreed. We traded in a perfectly good and brand new 2017 Subaru Outback Touring on this car...because the Outback was just not comfortable, though it was a nicer car to drive and got great gas mileage with the 6 cylinder engine. After 1,500 miles, including a drive to Austin and back and many trips to Dallas, all at highway speed, I've yet to see anything over 22.1 mpg on the Edge. Mixed mileage averages around 18.5, with highway driving averaging about 21.5 - not even close to our expectations. Our plans to drive cross country are now questionable. Everybody at this dealership was very nice and easy to work with, but I am more than disappointed in the economy of this car. If I could swap it for something as comfortable with good gas mileage, I'd do it today. More

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Amazing experiance The salesperson was outstanding. Very pleasant experience in buying a vehicle. Had exactly what we wanted. Would recommend anyone in the market to buy The salesperson was outstanding. Very pleasant experience in buying a vehicle. Had exactly what we wanted. Would recommend anyone in the market to buy a ford product, give them a call first. You will not be disapointed. More

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Greatvplace I will never buy a vehicle anywhere other than Five Star Ford. Jason Howell is a great guy to deal with. Everyone is nice and very courteous. I will never buy a vehicle anywhere other than Five Star Ford. Jason Howell is a great guy to deal with. Everyone is nice and very courteous. More

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Awesome Jason!!! We were just driving thru the parking lot looking at new trucks. Just wanted to see my options when Jason introduced himself and showed us what to loo We were just driving thru the parking lot looking at new trucks. Just wanted to see my options when Jason introduced himself and showed us what to look for. We were very pleased that he left us alone so we could wander the lot and make our own decision. After looking, we talked to Jason and he made the buying process very easy. Jason explained all of our options and helped us choose the best one for us Thank you again for all of your help. More

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The Only Dealership I will ever visit. A+ This was our second car we bought from Sam Packs Five Star in NRH and from Jason Howell with in 6 months. I never thought I would get the same kind of This was our second car we bought from Sam Packs Five Star in NRH and from Jason Howell with in 6 months. I never thought I would get the same kind of deal we got the first time but we did. Jason Howell should be the example that every sales person should follow. Very polite, listened to everything we had to say, took in information and gave us options according to our needs not just his. He did not waste our time one bit and kept the process going smoothly. I am very happy with my purchase. Elbert ''Tut'' Edwards was very kind, funny, explained everything to us clearly and made signing the final papers for our new car very hassle free and easy. There is a reason why Five Star wins so many awards and Jason Howell/Elbert ''Tut'' Edwards are prime examples of why they do win so many awards. More

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The best By far the best and painless car buying experience! They want your business and go above and beyond to ensure you are taken care of!! Jason Howell mad By far the best and painless car buying experience! They want your business and go above and beyond to ensure you are taken care of!! Jason Howell made sure I was happy, he did all the hard work and made my car buying experience seem effortless!!! More

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Great Experience !!!!!!!!!!!! Jason, a great saleperson, no pressure and very professional guy. would come back again and look for Mr. Jason !! very kinda person. Thanks Robert T Jason, a great saleperson, no pressure and very professional guy. would come back again and look for Mr. Jason !! very kinda person. Thanks Robert Taylor More

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Love NRH 5 Star Ford! This is our 4th automobile purchase/lease at this dealership. We have loved the experience - never feeling like we are being pressured or lied to. We This is our 4th automobile purchase/lease at this dealership. We have loved the experience - never feeling like we are being pressured or lied to. We have worked with both Jason Howell and Randall Swindell and will never use anyone else. More

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This dealership was wonderful, everyone was so nice loved it This was the most hassle free experience I have ever been through. Everyone there was extremely friendly and wanted us to feel like family, and they d This was the most hassle free experience I have ever been through. Everyone there was extremely friendly and wanted us to feel like family, and they did that. I have never had this experience before, I was so happy I called Five Star Ford I will never step foot at another dealer ship. They wanted us to ask questions and they wanted to answer them. I received calls the next day just to tell me thank you and if I had any other questions they would be there for me. I think everyone there deserves a raise! Cant tell you how happy I am, I have also spread the word to all my friends and family!!! I loved it! More

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Third new Ford in a row from 5 Star I highly recommend 5 Star Ford. I've bought two new explorers there for my wife and just bought a fusion yesterday. Wouldn't even think of going anywh I highly recommend 5 Star Ford. I've bought two new explorers there for my wife and just bought a fusion yesterday. Wouldn't even think of going anywhere else. Jason Howell has sold us all three, super easy to work with, no pushy salesman tactics. Total experience was excellent and we were in and out with the new car in far less time than I expected. More

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