Hector Cojulun

5 Star Experience This was the first I have been to 5 Star Ford in North Richland Hils and I had an amazing experience. I saw the car I wanted test drive online and whe This was the first I have been to 5 Star Ford in North Richland Hils and I had an amazing experience. I saw the car I wanted test drive online and when I got to test drive but was not available. I was met by Hector C. and he made my experience worth the trip. I appreciated his BS attitude and was very honest with me with what could be done to help me. He showed me a few vechile, some out of my range but he was still being honest. We test drove a Ford Edge and fell in love with it. I told Hector lets do this and he worked to meet my needs. All I can say is that was the best experience I ever had at a dealership. I only spent an hour and half before driving off in my new vehicle. They were fast and efficient with no wasted time. 5 Stars to 5 Star Ford!! More

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Hector Cohulin My family and I have bought 3 cars now from 5-Star and Hector as our salesman. In each time our experience was better than the previous time. Hector i My family and I have bought 3 cars now from 5-Star and Hector as our salesman. In each time our experience was better than the previous time. Hector is one xxxx of a salesman but more importantly one fine person who is not only a friend but family. The spoken word cannot adequately express our appeciation for Hector and all that he has done for our family. Sincerely, Vincent and Veronica Vasquez More

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It was great! Had a really great experience at 5 Star Ford in NRH. My sales guy was Hector and he was fantastic. Very attentive to my needs and was determined to Had a really great experience at 5 Star Ford in NRH. My sales guy was Hector and he was fantastic. Very attentive to my needs and was determined to get me the deal I was looking for. I had my own financing, but I also worked with the "Tutman" in finance. He gave me the "Tutman" experience, which was smooth and effortless. He listened to me and didn't try to sell me a bunch of extra stuff, but did point out areas where I could save money in the long run. I enjoyed the "Tutman" experience. Thanks to everyone at 5 Star Ford for an overall great car buying experience. More

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Went in to look and came out buying 2 cars. I typically buy a new or gently used vehicle very 2-3 years and have never experienced such a low-pressure sale. Hector showed me everything I needed I typically buy a new or gently used vehicle very 2-3 years and have never experienced such a low-pressure sale. Hector showed me everything I needed to know about the Ford Flex and didn't bore me with the things I don't care about. We discussed options and upgrades and leases vs. buying and he helped me find what would work for me and my lifestyle. Then my husband noticed the new Mustang on the showroom floor and suddenly (how did that happen?) we were buying 2 cars. There was very little haggling and NONE of the typical "let me talk to my manager" nonsense. I did not leave there feeling my intelligence had been insulted. Tut made the finance part fun and easy. A few mistakes were made in regards to after market issues. After bringing these to the attention of a person calling me for a phone survey, i got a call from Joshua. He not only listened well, but owned the mistakes made and went above and beyond to make things right. I have NEVER experienced that level of excellence in customer service. Allan in the service dept even corrected issues that were not Five Star Ford's to fix. I cannot say enough how impressed I am with this dealership and their honest commitment to do what is right. I will definitely be back! More

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It's the little things I had been a previous customer of five star ford for ten years. I wasn't their customer for 2 1/2 years. I saw the good, the bad and the ugly at other I had been a previous customer of five star ford for ten years. I wasn't their customer for 2 1/2 years. I saw the good, the bad and the ugly at other dealerships. I had been looking at a certain vehicle for a while at Five Star Ford. I was helped immediately and they were very courteous and helpful. I was helped by Freddie and Hector and they were knowledgeable and they were never pushy and I didn't feel rushed. I was told by the salesmen that at Five Star Ford they are all family and the customers are also family. I was treated very well by the sales team. I had a great experience and loved the customer service. I also like that they open the door for you, it doesn't happen at a lot of other places. More

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hector c I could not be happier and more pleased with my first purchase of a vehicle. Hector has made my experience thus far fantastic. I look forward to deali I could not be happier and more pleased with my first purchase of a vehicle. Hector has made my experience thus far fantastic. I look forward to dealing with him at 5star in the future and cannot wait to see what is in store. Thank you 5star ford and especially hector. More

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it was great above and beyond I have never been to a car dealership with so much excellent customer service until I visited Five Star Ford in North Rich-land Hills. It was a wonder I have never been to a car dealership with so much excellent customer service until I visited Five Star Ford in North Rich-land Hills. It was a wonderful and professional experience working with Hector Cojulun. More

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Excellent Hector Cojulun is the person you want to help you find your car. He goes above and beyond in making his customers find their car. I would recommend hi Hector Cojulun is the person you want to help you find your car. He goes above and beyond in making his customers find their car. I would recommend him to anyone that is looking for car hands down More

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Ford Focus ST great car buying experience. this was my first new car and they made it easy every step of the way. very knowledgable and respectful of my wants and n great car buying experience. this was my first new car and they made it easy every step of the way. very knowledgable and respectful of my wants and needs. More

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Won't buy from anyone else I had put off buying a truck for months simply because it was such an arduous process in the past. My experience with Five Star Ford was the complete I had put off buying a truck for months simply because it was such an arduous process in the past. My experience with Five Star Ford was the complete opposite. Hector our salesman and Tut the finance guru made my family and I feel welcome, and respected,throughout the entire process. We will only being doing business with Five Star Ford in NRH from this point on. Thank you Hector, Tut, and the rest of FSF team for everything. More

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