Elbert (Tut) Edwards

Outstanding Sales and Finacne TEAM!!!!! Very good experience with both internet sales and finance. Would highly recommend this dealership. Traveled from Oklahoma and was a little cautious a Very good experience with both internet sales and finance. Would highly recommend this dealership. Traveled from Oklahoma and was a little cautious about by in another state but tuned out to be a wonderful experience. Finance guy "Tut" was Great made us feel at ease and clearly stated all the financial responsibility requirements. Sherry and Justin were great as well in the sales dept More

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Best experience I went in to get an SUV for my growing family. Aaron Dias was my sales associate and he was nothing less than AMAZING!!!! I was so pleased with the wa I went in to get an SUV for my growing family. Aaron Dias was my sales associate and he was nothing less than AMAZING!!!! I was so pleased with the way he explained everything so thorough to make sure I understood what I was signing (this was my first time buying a vehicle). Not only was he great, the finance guy we dealt with, Tut, was super great as well. My husband and I decided he needed a new pickup so after we got my truck, we asked if it would be too much trouble to get another truck of course they were both eager and willing to help us. Aaron quickly found THE PERFECT truck for my husband and had it ready in only a couple of hours (it had to be delivered from a different location on a Saturday) and he made it happen. Needless to say, I have a few associates looking for new vehicles and THIS is the place my husband and I will/already have recommended them to! 5 STAR FORD!!!!!! More

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Best ever I'm 66 years old and can't recall a better buying experience. Ollie Jackson went the extra mile in every way to get me into a great car at a great p I'm 66 years old and can't recall a better buying experience. Ollie Jackson went the extra mile in every way to get me into a great car at a great price. Anthony and Tut explained little things in finance that I never knew before! Fun to deal with these quality people...I would HIGHLY recommend this dealership. More

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Beat car buying experience in the history of ever This was by far our best car buying experience. Aaron Dias is the Superman of car salesmen. His professionalism is only surpassed by his personality. This was by far our best car buying experience. Aaron Dias is the Superman of car salesmen. His professionalism is only surpassed by his personality. His willingness to show the cars features and his patience during our decision-making process truly makes him a super hero in the business. Would love to work with him again. If you decide to buy your car at Five Star Ford strap yourself in, the Tutman experience is a ride worth taking. Five Star Ford gold star of dealerships. More

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Good Experience Good purchase ecperience with Jeff and Heather Smith. As my wife was involved in our purchase, the approach of dealing with a couple was a good experi Good purchase ecperience with Jeff and Heather Smith. As my wife was involved in our purchase, the approach of dealing with a couple was a good experience. Going through th finance process with Tut Edwards was very good in that he covered all bases and found every avenue to get us all the allowances avalible. Also visited with Sam in after market to cover all options. More

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The Ultimate Experience Car buying is NOT my favorite thing to do but, from the time I walked in the door until the time I drove off the lot, my experience was very pleasurab Car buying is NOT my favorite thing to do but, from the time I walked in the door until the time I drove off the lot, my experience was very pleasurable. I was greeted with smiles by everyone as I made it to Crystal desk, my sales professional. Crystal went right to work making sure I got the best deal possible. She provided great options from me to choose from. She keep me informed with calls to let me know where we were along the entire process. John was there to close out the deal and provided the same level of service I experienced with Crystal. I started with with Tut and ended with Bryan with the financing. When it came time to sign on the line, Bryan was very courteous and a pleasure to work with. It was a very timely manner from the time I arrived to sign until I received my new 2015 Focus (which I really LOVE). Joe helped me transition the few personal items I had in my trade-in to my new car and was very patience to be sure I had everything. This entire team was absolutely AWESOME!!! I didn't feel pressured or rushed or like I was getting the short end of the stick. They made sure I received the best deal in my interest and I truly appreciate the work they invested in my car buying experience. I am glad I made the call and got to work with such an amazing team for my wonderful car buying journey. I look forward to working with my Five Star Ford family as I experience my new ride and future purchases!!! More

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Inquiry to Owning A New Truck in 48 Hours! I had been looking for an F-350 Lariat dually via e-mail with a salesman at another dealership for a couple of weeks and not only was he not able to f I had been looking for an F-350 Lariat dually via e-mail with a salesman at another dealership for a couple of weeks and not only was he not able to find what I was looking for, he kept sending me links to trucks that didn't even meet my minimum requirements which I had laid out for him in an e-mail at the beginning of the process. I left an inquiry with Five Star Ford on a Sunday evening and got an e-mail response from Chad the next day (Monday) and sent him my list of requirements & desires for a truck. Within three hours he had found the exact truck I was looking for at a dealership in Mexia, TX. After telling him I was interested in looking at the truck, he was able to get the vehicle on his lot and ready for me to look at around noon the next day (Tuesday). I met him Tuesday evening and within a few hours I owned a new truck. After working with another dealership for two weeks with no results, Chad was able to find my truck and get to his lot and sold to me in 48 hours! More

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"No Pressure" We meet Alfred the weekend before making our purchase when we were out looking at vehicles. The next weekend, we thought we should check out another We meet Alfred the weekend before making our purchase when we were out looking at vehicles. The next weekend, we thought we should check out another local dealership and soon learned that 5 Star Ford was where we wanted/needed to go. Alfred is a thorough and personable sales man. I could tell you all the things he did to make our car shopping experience pleasant, but we would run out of space. I would recommend Alfred to anyone looking for a car without the hassles. Everyone should have the "Tut" experience!!! Tut made the financial part fun and with ease. He worked the numbers to make it work. He is also, honest and up front. When I left that evening, I was thankful we were able to have the "Tut" experience. More

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Worked to get me the best deal possible I was in the market for a newer car and Five Star Ford was my first stop and also my last. Alfred worked to made sure I was happy with my purchase and I was in the market for a newer car and Five Star Ford was my first stop and also my last. Alfred worked to made sure I was happy with my purchase and experience. I was also pleased that Alfred worked to get me the best deal that I was happy with and he really wanted my business and now I am a proud owner of a 2014 Ford Edge. More

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2nd purchase from this dealer - 100% satisfied Five Star Ford North Richland Hills deserves all 5 stars. I just completed my 2nd purchase from Rick Dike and the dealership and continue to really a Five Star Ford North Richland Hills deserves all 5 stars. I just completed my 2nd purchase from Rick Dike and the dealership and continue to really appreciate the professionalism and the straight forward experience. Rick, Tut, and the team there have won my business and referrals for sure. More

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