Elbert (Tut) Edwards

Great experience I knew exactly what I wanted and my budget which made things so much easier. The place was calm and the customer service was great. I knew exactly what I wanted and my budget which made things so much easier. The place was calm and the customer service was great. More

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Great experience! We were so very appreciative of the service and attention to detail provided by Jason Howell from the first contact throughout the buying process. We We were so very appreciative of the service and attention to detail provided by Jason Howell from the first contact throughout the buying process. We were referred to the dealership through the USAA car a buying service. Jason not only found us the exact Explorer we wanted, but also went to extra lengths to have it available at our convenience. With each interaction he responded with courtesy, promptness and respect, as he listened to our questionsand requests. His knowledge of the product and services was very apparent. Tut made the finalization lighthearted and seamless. More

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The right business, the right experience! From start to finish a grade "A" organization! From the sales process to the "Tutman experience" (The finance gentleman who exceeded my expectations" From start to finish a grade "A" organization! From the sales process to the "Tutman experience" (The finance gentleman who exceeded my expectations" I was extremely impressed. I will refer and continue to do business with this organization moving forward. More

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Great! After owning a 2004 Ford Explorer for 11 years, we finally decided to upgrade. From the first minute we met Tony Mellado, we felt welcomed. He liste After owning a 2004 Ford Explorer for 11 years, we finally decided to upgrade. From the first minute we met Tony Mellado, we felt welcomed. He listened to our list of "wants", and came up with the perfect vehicle, a 2015 Ford Edge. Tut Edwards made the financing experience painless. All in all it was a great experience at Five Star Ford. We will return for our next vehicle! More

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Great experience buying a special car from 250 miles away. I found the car online and called Jim Rich before 8:00am to find out if it was still available. He told me it was, but would be gone very soon. He wor I found the car online and called Jim Rich before 8:00am to find out if it was still available. He told me it was, but would be gone very soon. He worked with me through the entire process while I worked with my bank to secure financing. I made arrangements to fly out there to take delivery. Jim personally picked me up at the airport. The first thing he had me do was drive the car. (This car is special!) We confirmed that I had insurance and did the paperwork. all smooth and easy. He even bought me lunch before I left town. Great experience. More

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Great personal service Randall Swindell was very patient and thorough with me as he helped me with my purchase of a Ford F150. He worked with me through the decision to pur Randall Swindell was very patient and thorough with me as he helped me with my purchase of a Ford F150. He worked with me through the decision to purchase a pre-owned vehicle vs. a new one. I was impressed with his demeanor and will use him and the dealership again. Tut was also very helpful with the financing and extended warranty. More

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5 Stars for 5 Star Ford My second time bying from 5 Star Ford and I will never go to another dealership. Everyone there is very helpful and friendly. No Pressure sales!! Woul My second time bying from 5 Star Ford and I will never go to another dealership. Everyone there is very helpful and friendly. No Pressure sales!! Would definitely recommend this dealership and David Hyche in sales. Very Awesome guy. Made our day very enjoyable!!! More

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Genuine professionalism from start to finish Sherri Goodwin made me feel like she really cared. She followed up on a consistent basis and wanted to make sure my experience with Ford was a great Sherri Goodwin made me feel like she really cared. She followed up on a consistent basis and wanted to make sure my experience with Ford was a great one. I was close to a deal with another dealership and decided to give Sherri an opportunity because... well I don't really know, it was something about her over the phone. In person, she exceeded my expectations. She worked with me to get a deal I felt great about and made my first experience buying a Ford a memorable one! If this Ford truck is everything she said it would be, I will be a customer of 5 Star Ford and Sherri as long as I am buying vehicles. Tut was great to deal with, he explained everything in a way that made sense, and actually made that part of the process fun! He will look out for you and explain everything you need to know to make an informed decision. THANKS EVERYONE! More

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Found great car for college daughter. Entire experience was friendly and professional, from the first greeting to the final paperwork. Everyone went out of their way to make each step of Entire experience was friendly and professional, from the first greeting to the final paperwork. Everyone went out of their way to make each step of the process smooth and, importantly, respectful of us. We ended up buying two cars that day and are very pleased with them and with the great customer-friendly philosophy of 5 Star Ford. We will enthusiastically recommend them to family and friends! More

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5 Star Great Customer Service My experience at Five Star Ford, has been like no other. I had been at 4 other locations before buying my car here and what makes this dealership the My experience at Five Star Ford, has been like no other. I had been at 4 other locations before buying my car here and what makes this dealership the best is the customer service. Instead of feeling nervous or having second thoughts or pressured, I felt relaxed, happy, and absolutely sure because I did not have a salesman pressuring me AT ALL. Environment was very friendly. When it was time for the real deal with finance I was a little nervous but Tuat broke the ice with his smile . It was hassle free, he worked with me to get a great deal, and best of all, I walked out with a smile on my face. So, if you are looking to buy your next vehicle, come here and you will not be disappointed. Again, I recommend Mario in Sales and Tuat in finance. I am happily enjoying my 2015 Mustang???? More

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