Elbert (Tut) Edwards

Jim was thoughtful, proactive and took great care in helping my son purchase his first car. He even had the car pulled up front waiting on him to get there. The entire process was smooth and easy. Th helping my son purchase his first car. He even had the car pulled up front waiting on him to get there. The entire process was smooth and easy. The way car buying should be. We even had the "Tut Man" experience in finance which made a sometimes dreadful process enjoyable. Thanks for all your help and keep up the good work! More

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John is very thoughtful and works hard to help you find a good deal. Got me a good interest rate and was there all day to answer all my questions. good deal. Got me a good interest rate and was there all day to answer all my questions. More

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Just purchased the third vehicle from Five Star and my sales rep, Doreen. She is excellent at knowing what I like and need and putting me into it. And, my finance guy, Tut, knows how to arrive at the pa sales rep, Doreen. She is excellent at knowing what I like and need and putting me into it. And, my finance guy, Tut, knows how to arrive at the payment I can handle. Doreen called me Monday telling me it was time to buy again because of Zero to Low interest rates and deals on 2020 vehicles. Made an appointment Monday for Tuesday and left Tuesday afternoon with my new car. Very happy with the Fusion SE. More

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We are returning customers. A very great experience. I'd recommend this dealership and John as a sales man to anyone. The finance man, Tut, was excellent and answered all my questions. recommend this dealership and John as a sales man to anyone. The finance man, Tut, was excellent and answered all my questions. More

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A good Experience Alfred El-Darazi, did an excellent job meeting our needs. And the rest of the Staff. Nick Cox and Tut Edwards were great to work with as well. just a Alfred El-Darazi, did an excellent job meeting our needs. And the rest of the Staff. Nick Cox and Tut Edwards were great to work with as well. just a word of caution, in this day with the Covid I would like to see the sales staff more conscientious of the interaction with the customer. some sales people were wearing their mask below the nose which defeats the purpose of the mask. Maybe they would be better suited with a shield. Thanks again for all the support and all did an excellent job. More

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Great service by everyone that worked with me. Got a car with the features I wanted and a price I wanted. Everyone seemed eager to get me into a new vehicle. with the features I wanted and a price I wanted. Everyone seemed eager to get me into a new vehicle. More

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Best customer service experience at this dealership. Everyone I encountered with was beyond excellent. Hats off to Alfred el-darazi from sales to tut Edwards in finance. Everyone I encountered with was beyond excellent. Hats off to Alfred el-darazi from sales to tut Edwards in finance. More

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I got a beautiful Ford Edge and I absolutely love it. I just wanted to personally Thank Alfred El-Darazi for all of his hard work along the way. He was patient with me and answered every question that I h just wanted to personally Thank Alfred El-Darazi for all of his hard work along the way. He was patient with me and answered every question that I had and helped ease my worries I had with this being my very first time financing a vehicle. I will definitely recommend you guys to anyone interested in purchasing a vehicle. Thanks again! More

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couldnt have had a better experience possible I dealt with Sam and TUTman , super professional but also gave you the fealing as if you've known each each other for a lifetime, i've purchased many I dealt with Sam and TUTman , super professional but also gave you the fealing as if you've known each each other for a lifetime, i've purchased many many vehicles and i will never purchase from any where else again, i More

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Excellent Service and commitment From the initial greet from Diron to handing me the keys to my new truck, I felt like i was dealing with a life long friend. Diron listen to my needs From the initial greet from Diron to handing me the keys to my new truck, I felt like i was dealing with a life long friend. Diron listen to my needs and paid attention to my financial limitations. At the start, Diron said if the truck i was interested in couldnt meeet my budget needs, he would work to find one that would. with that said.. he was able to get the truck i was interested in to fit my budget. He worked with the price, my tradein, and finance to get the numbers where i needed them. It didnt stop there, through the process, Diron made me feel like i was in trusted hands. Not once did i feel like i was getting a run around or playing a numbers game like in other dealerships. Diron was honest, gave me the bottom line and was fully transparent through the process. This is my 3rd car purchased from the Five Star Family, but my first at Five Star in NRH. Five Star Ford in NRH has earned my business for life. More

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