Ed Roberts

Bozard Service Bozard Ford's service department is head and shoulders above the competition. Their commitment to excellence is head and shoulders above the rest, fro Bozard Ford's service department is head and shoulders above the competition. Their commitment to excellence is head and shoulders above the rest, from the greeting you get at the door to handing over the keys to your repaired and washed car or truck, you will not be disappointed!! More

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Best service around Always get service with a smile. On time repairs. Even cleaned my car. Never have to bring my car back for service they have done n past Always get service with a smile. On time repairs. Even cleaned my car. Never have to bring my car back for service they have done n past More

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Best car purchase experience I have ever had! Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way to make the payment fit in my budget. I would recommend them to anybody. More

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EXCELLENT STAFF,MARCIA IS AWESOME! STAFF AT BOZARD IS VERY HELPFUL AND ALWAYS A PLEASURE TO WORK WITH. I WILL ALWAYS SELECT BOZARD FORD/LINCOLN MERCURY AS MY FORD SERVICING CENTER. STAFF AT BOZARD IS VERY HELPFUL AND ALWAYS A PLEASURE TO WORK WITH. I WILL ALWAYS SELECT BOZARD FORD/LINCOLN MERCURY AS MY FORD SERVICING CENTER. More

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excellent friendly staff We use Bozard ford to maintain our service fleet an they are always kind courteous and get the job done in a timely fashion. Bozard ford will go abov We use Bozard ford to maintain our service fleet an they are always kind courteous and get the job done in a timely fashion. Bozard ford will go above and beyond to make your experience great. More

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Bozard Ford Great service from Bozard -- Marcia was extremely helpful -- left very happy with their work --.they have a very nice group of employees -- thanks fo Great service from Bozard -- Marcia was extremely helpful -- left very happy with their work --.they have a very nice group of employees -- thanks for everything More

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A problem corrected Thanks to the service manager Ed Roberts my repairs were corrected and went out of his way to help my truck fixed before my surgery thank so much Ed R Thanks to the service manager Ed Roberts my repairs were corrected and went out of his way to help my truck fixed before my surgery thank so much Ed Roberts Mike Monda More

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Great Dealership My check engine light had come on and off on my truck for over a year. I bought the truck 2011 in TX and since then have probably taken it 5 or 6 dif My check engine light had come on and off on my truck for over a year. I bought the truck 2011 in TX and since then have probably taken it 5 or 6 different dealerships for service. None of them compare to the service that I got a Bozard Ford. They diagnosed my problem and did the repair in a very timely fashion. I would highly recommend them. More

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AGAIN... You have lived up to our expectations once again! We have been faithful customers for years and have ONLY good reviews about every aspect of your dea You have lived up to our expectations once again! We have been faithful customers for years and have ONLY good reviews about every aspect of your dealership and service! We walked up, and Ed Roberts knew us by name (we had not seen him for anything except maintenance services in...ever )! Everyone in service at the dealership and at quick service were smiling and appeared to be HAPPY in their roll in customer service. It is a delight to be around people that want to be working where they are! We will continue to drive the 45 miles (one way) to have our maintenance services done .. even an oil change is worth the drive. More

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IT'S WORTH THE DRIVE FROM JACKSONVILLE Since purchasing my 2013 Escape in Nov. 2012, I have returned to Bozard for all service and recall repair. Even though I live as far west in Jacksonv Since purchasing my 2013 Escape in Nov. 2012, I have returned to Bozard for all service and recall repair. Even though I live as far west in Jacksonville as I can get, it's worth the drive the Bozard. I'm afraid to take my car anywhere else in fear that I won't get such great customer service. I have dealt with Crystal Garrison since the beginning. She has always been very professional, knowledgeable & friendly. This past time she went above and beyond with helping me sync my iPhone to my MyFordTouch software. Since purchasing my new iPhone in Dec., the texts weren't being recognized by my car which means I wasn't able to hear them while driving. This is a function that I absolutely LOVE. Even though Crystal was told that for some reason the iPhone and the SYNC account weren't compatible, she researched until she came up with a fix. When I picked my car up on 8/15/14, We sat in the car, she adjusted a setting or two and BAM!! My car was able to read my texts to me! Thank you Crystal for making my day! And a huge thank you for the service technician(s) that fixed the recalls, changed my oil, rotated my tires, washed and vacuumed my car! You guys are the best! Thanks Bozard for exceptional customer service! More

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