Ed Roberts

Great Service Great People They took care of a very tough front end problem on my F-350. They worked with me to provide a better time to drop off the truck. They let me know whe They took care of a very tough front end problem on my F-350. They worked with me to provide a better time to drop off the truck. They let me know when it was ready and had it washed when I came to pick it up. It's the people that make this place so much better than anyone else around. They work hard, they listen, they care and they find a way to get you taken care of. More

by Herowe Verified Customer Verified Customer

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Amazing service Service is amazing as always. Friendly staff that always keep you informed regarding the progress of your vehicle and when to expect to receive it ba Service is amazing as always. Friendly staff that always keep you informed regarding the progress of your vehicle and when to expect to receive it back. More

by Brandon D. Beardsley Verified Customer Verified Customer

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Oil change and tire rotation My experience with the Bozard Quick Lane was excellent. Everybody was very pleasant to talk to and made sure my needs were taken care of. My experience with the Bozard Quick Lane was excellent. Everybody was very pleasant to talk to and made sure my needs were taken care of. More

by BRANDONMLACEY Verified Customer Verified Customer

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ON GOING REWORK AND NO END CALL MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS 4"' OFF CENTER AND REINSTALLED TWICE ALSO THE 1'' 1/2 HOLE IN MY REAR WHEEL WELL FROM THE TRAILER HITCH INSTALLED BY BOZRAH FORD. AFTER OUR TALK I DID ASK ED AGAIN ABOUT SOME OTHER WORK '' WRONG THING' LOL , ED TOLD ME HE WOULD LOOK INTO THIS AND GET BACK TO ME WITH A PRICE, AND WHY ALL THE REWORK, THAT' WAS 2 WEEKS AGO.NOW THE LAST TIME I HAD THE VEHICLE IN FOR RE-SERVICE FOR THE SAME JOB DID WRONG THE FIRST TIME,THAT DAY I SENT A TEXT TO HR. COLBY 1/2 WAY THROUGH THE WORK SAYING DON'T WASH CAR BECAUSE THE BUG SHIELD CLIPS WILL COME OFF, HE REPLIED OKAY,YOU KNOW HE NEVER DID QUESTION IT, OR SAY A THING TO ME. DO TO POST CARS.COM YELP.COM /GOOGLE / YELP.COM JULY 2018 More

by GARY Verified Customer Verified Customer

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Quick Service Over the years the service department employees have always taken care of our family! Appointments have been convenient and available to fit my work s Over the years the service department employees have always taken care of our family! Appointments have been convenient and available to fit my work schedule. More

by jscobbo Verified Customer Verified Customer

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Outstanding dealership OEM tires premature tread loss. Talked to service dept supervisor. He called tire mfg, resolved problem. Went in next day and left with new tires and OEM tires premature tread loss. Talked to service dept supervisor. He called tire mfg, resolved problem. Went in next day and left with new tires and reasonable price. Very happy More

by doug.poston Verified Customer Verified Customer

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Excellent exspirence. Alex in customer service goes above and beyond for his customers. He truly cares and is second to none when doing his Job and representing Bozard Ford Alex in customer service goes above and beyond for his customers. He truly cares and is second to none when doing his Job and representing Bozard Ford. Takes his job very serious and knows what he is doing! Adam shop Mechanic also second to none. These two gentlemen hopefully are appreciated and Bozard should realize what a asset the two are for the company. Dan Jones. Daniel Jones Excavation More

by DANJONESEXCAVATION Verified Customer Verified Customer

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Great Service Marsha is a veteran service advisor and has been my advisor since I purchased the Explorer in 2012. She has always gone the extra mile to ensure my sa Marsha is a veteran service advisor and has been my advisor since I purchased the Explorer in 2012. She has always gone the extra mile to ensure my satisfaction and is a genuinely caring person. More

by tdk4 Verified Customer Verified Customer

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Quality Experience Quality experience. Very friendly. Kept me informed on progress during the day. Truck was ready when promised and had been washed. The people keep me Quality experience. Very friendly. Kept me informed on progress during the day. Truck was ready when promised and had been washed. The people keep me coming back. More

by Herowe Verified Customer Verified Customer

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Another awesome experience! Luis Crespo is a GREAT salesperson!! He is so laid back but he will make it happen for you! Jesse worked very hard for a great deal and James is a ver Luis Crespo is a GREAT salesperson!! He is so laid back but he will make it happen for you! Jesse worked very hard for a great deal and James is a very efficient finance guy! Thank you to Ed, Jeff King, Alex and to everyone that made this experience amazing! Alex and Ed went over and above on this deal! We can’t thank you enough! More

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