Dawn McStine

2003 Ranger Excellent service. Completed quickly. Will gladly continue having my truck serviced here. Very friendly staff. All required work fully explained. Have Excellent service. Completed quickly. Will gladly continue having my truck serviced here. Very friendly staff. All required work fully explained. Have been here several times and am very pleased. More

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Excellent Customer Service This service on my '10 Escape was notable by its ease...a smooth process, aided by the friendly and competent assistance of Dawn McStine. Quick and ea This service on my '10 Escape was notable by its ease...a smooth process, aided by the friendly and competent assistance of Dawn McStine. Quick and easy, and made even better when I discovered the car had been cleaned inside and out! Thanks so much. Jack Paul More

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Lincoln Date Night We had our Ford Fusion in the shop for service & the loaner car promised was not available so the Dealer loaned us a New Lincoln SUV & told us about " We had our Ford Fusion in the shop for service & the loaner car promised was not available so the Dealer loaned us a New Lincoln SUV & told us about "Date Night" program. We scheduled a night for the sedan- MK3 & enjoyed the experience & the $100 Visa gift for diner. More

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Best Dealership on the Planet!!!!!!!!!!!!!! Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best c Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best customer service people. They do not make you feel you are just another number or just a customer. They make you feel as if you are family... We have never enjoyed buying a car until we went to Bozard... no pressure just had a blast looking and test driving...Not only did we buy one car but went back 3 months later and bought another..To us there is no another company that even comes close to how everyone treats you there... Ford itself should know this that Bozard can survive without Ford but Ford could never survive without Bozard. BOZARD IS Ford.....All we have to say to all the companies out there you should all go to Bozard to find out how to deliver a great customer experience....We really do love everyone at Bozard and you have got customers for life with us.........Thankyou to everyone....Chris and Katherine More

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excellent care I have been to Bozard several times over the years. Every time I've had a good experience. They are all great people and will go out of their way to h I have been to Bozard several times over the years. Every time I've had a good experience. They are all great people and will go out of their way to help you in any way! More

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Wonderful Dawn I had service at the quick lane. My consultant was Dawn . I can't express how wonderful she is,. She kept me informed the whole time calling me each t I had service at the quick lane. My consultant was Dawn . I can't express how wonderful she is,. She kept me informed the whole time calling me each time there was any type of set back. Always pleasant and understanding. Easy to talk too. Very knowledgeable and explains everything in detail that a woman can understand. Thank you Thank you Dawn Diana Simmons More

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Excellent; comfortable participated in the Lincoln Date Night, while my Lincoln was in for routine service. Concierge, Tanya Tomanek, was prepared upon my arrival; took car participated in the Lincoln Date Night, while my Lincoln was in for routine service. Concierge, Tanya Tomanek, was prepared upon my arrival; took care of me promptly; & had a terrific personality. Had a new 2015 Lincoln MKZ. Car was very comfortable & quiet. Very smooth ride both on the Interstate & around town. Nicely appointed interior. Has impressive acceleration. Thoroughly enjoyed the Date Night experience! More

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Never disappointed! Whenever we need to have our vehicles serviced, we know that Bozard's Quick Lane will always do a great job. They can't be beat! Whenever we need to have our vehicles serviced, we know that Bozard's Quick Lane will always do a great job. They can't be beat! More

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Quick Lane Service I stopped in first thing in the morning for an oil change only, and it took 1.5 hours. I was aware of only one car in front of me, but it took 40 minu I stopped in first thing in the morning for an oil change only, and it took 1.5 hours. I was aware of only one car in front of me, but it took 40 minutes to have my car even pulled into the bay. Then, the technician assigned to my car seemed to have been pulled away to provide training to a new employee (who was dressed in a T-shirt and shorts). I was advised that I needed a new battery, and there was another delay waiting for a battery to be picked up from Parts. When my car was finally complete, it was taken for a car wash that delayed my departure by another 15 minutes. While it was nice, I wish they had asked first. I was clearly dressed for work and had already been there more than an hour. I use Croftgate products on my car and would have refused the wash. This was my first visit to the quick lane, and the service was NOT up to Bozard standards. I won't use it again. More

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service department Dawn has been serving me so many times before, when my cars need to taking care this time as excellent as usual great job Dawn, many thanks .... Dawn has been serving me so many times before, when my cars need to taking care this time as excellent as usual great job Dawn, many thanks ...... More

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