Dawn McStine

Excellent Service Bozard's service department in the Quick Lane has always provided me with exceptionally good service. Everything from making it easy to schedule appo Bozard's service department in the Quick Lane has always provided me with exceptionally good service. Everything from making it easy to schedule appointments to fast and professional service. I may deal with different people at different appointments but the quality service is always excellent. Definitely 5 stars across the board. More

by CW4RETIRED Verified Customer Verified Customer

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Best service anywhere I love Bozard Ford Lincoln! I bring my vehicle here for all my vehicle needs. The staff is always smiling, friendly, and have entertainment for my I love Bozard Ford Lincoln! I bring my vehicle here for all my vehicle needs. The staff is always smiling, friendly, and have entertainment for my family. The shuffleboard is a great addition to the Quick Lane and of course the ping-pong table over at the sales building is my favorite! I've had my vehicle serviced many places, but I've never had the experience as I have here at Bozard Ford Lincoln. They do not oversell you on products you don't need or pressure you in any aspect while you're at the dealership, which makes them the best dealership I've ever been too! Thank you Bozard Ford Lincoln for exceptional service and an exceptional establishment to go to! More

by JENAJ40 Verified Customer Verified Customer

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Fixed engine light went on When my 12 years old expedition engine light went on , my first reaction was going to "Quick Lane" . As always my car was back to normal as usual agai When my 12 years old expedition engine light went on , my first reaction was going to "Quick Lane" . As always my car was back to normal as usual again . Thanks Dawn and services members for the great job More

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Always trust Bozard They have been servicing my vehicle since I bought it certified pre-owned. They are friendly professional and never try to push additional unnecessary They have been servicing my vehicle since I bought it certified pre-owned. They are friendly professional and never try to push additional unnecessary services. More

by llrmike Verified Customer Verified Customer

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Got the Beast Mode on! I been engaged with Bozzard sales, repair and service since 2012. They are the real deal, excellent people. It has been all so so great I been engaged with Bozzard sales, repair and service since 2012. They are the real deal, excellent people. It has been all so so great More

by pazaree Verified Customer Verified Customer

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Feel like back to brand new again My car was about the middle aged ( over 150K ) , as service lady Dawn advices to replace spark plug , whining about 2 hours that my car looks like yo My car was about the middle aged ( over 150K ) , as service lady Dawn advices to replace spark plug , whining about 2 hours that my car looks like young and rebirth again , thank you very much Dawn and services members , another great job More

by Vincent Verified Customer Verified Customer

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Super Fast Took my Mustang in for my routine service and tire rotation. Service Advisor said would take about an hour.....35 minutes later I was out the door.... Took my Mustang in for my routine service and tire rotation. Service Advisor said would take about an hour.....35 minutes later I was out the door....and my car was washed! More

by MOEHEEP14 Verified Customer Verified Customer

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Unwanted gift Here's a question for you ! What if you got a unwanted gift " the nail " on your tires at the Saturday morning , what you gonna do ? For me was so e Here's a question for you ! What if you got a unwanted gift " the nail " on your tires at the Saturday morning , what you gonna do ? For me was so easy , go to "Ford" Seriously , my car were back on the road in one hour Thanks Ford , another excellent job again ....... More

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Customer Service Par Excellence Each time I bring my vehicle in for a scheduled service all associates are friendly, attentive and willing to go the extra mile to ensure they provide Each time I bring my vehicle in for a scheduled service all associates are friendly, attentive and willing to go the extra mile to ensure they provide the best service possible. More

by LTCDESANTIS Verified Customer Verified Customer

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Dawn McStine is Your Best Ambassador! We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path as a loyal Bozard customer. I also own a 2002 Ford and have had it serviced at Quick Lane since we retired and moved to St. Augustine last year. We first met her then and really felt comfortable with her and her advice, and continued to come back to Bozard because of Dawn. I doubt that I would have walked across the street to meet with Henry and buy the Lincoln if not for Dawn's consistently superior customer service and ready smile! More

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