David Hill

Alfred, a dedicated,friendly, thoughtful sales consultant I recently purchased a 2020 Ford Explorer limited, tri-star white/ sandstone interior with 2nd row bench seat, moon roof, tow package, 20" hand polish I recently purchased a 2020 Ford Explorer limited, tri-star white/ sandstone interior with 2nd row bench seat, moon roof, tow package, 20" hand polished rims from Five Star Ford in Texas. A fun vehicle to drive! Alfred was my sales consultant, who is respectfully a go-getter. Charming and attentive in showing you everything about the vehicle and answering any questions you may have. If he is not able to answer your question, Alfred is humble enough to seek the answer you have from someone who can. Alfred is very dedicated to his job and his customer being satisfied with their new Ford vehicle. Let me not forget to tell you about Alfred's thoughtfulness as well. I had driven a three and half hour drive to get to Five Star Ford and Alfred texted me to see that I made it home alright, approximately an hour after arriving home. The Five Star Ford dealership is a very nice large facility that is lucky to have a salesman like Alfred working for them. Thank you Alfred, Nick and David! More

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personable, trustworthy, busy salesperson Rick Dike is a likeable, personable, down-to-earth guy, who exudes trustworthiness. He apparently sells an extraordinary number of vehicles and thus, Rick Dike is a likeable, personable, down-to-earth guy, who exudes trustworthiness. He apparently sells an extraordinary number of vehicles and thus, when stuff happens, he is hard-pressed to get it all done. There were times he was not able to respond quickly and I wondered why he did not delegate more to others, who could assist him. He treated me like I was family, although he barely knew me. That was comforting, knowing the transaction was an expensive one. More

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My New Car! When I walked into 5 Star Ford, there was John Hilsinger waiting to show me around. I wanted to see an Escape and by the end of the day, I knew I w When I walked into 5 Star Ford, there was John Hilsinger waiting to show me around. I wanted to see an Escape and by the end of the day, I knew I was where I was supposed to be. He was patient with me and there was no pressure. I got a great deal, too! I couldn’t be happier. David Hill finished up the paperwork, and then I drove away in my new car! Great day! More

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Rick Delivered Again! Rick Dike found the vehicle I wanted and delivered the next day. He always performs the highest level of service when we come in. David H Rick Dike found the vehicle I wanted and delivered the next day. He always performs the highest level of service when we come in. David Hill was excellent in preparing our finance paperwork and explained everything completely. I We would only give the young lady that went over our truck a 3 Star rating. I know millenials think everyone knows the ends and outs of technology, but she blew through the inter workings of how the truck works. Instead of first setting us up with the online app, she atttempted to begin explaining how things worked. She went so fast, we became frustrated with her explanations and were ready to leave before we actually knew how the systems worked and what each button did. She acted like she was in a hurry and had other things to do. I would suggest next time, use someone that is more our age (seniors) to really go through the buttons and systems to make sure we know how things work before we drive off the lot. We'll probably be back for a refresher course some Saturday in the future. More

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Casey provided me the highest level of service in my search for a new F-150. He was extremely responsive to my wants and needs and made my search and buying experience as pleasant as possible. I would r search for a new F-150. He was extremely responsive to my wants and needs and made my search and buying experience as pleasant as possible. I would recommend Casey and the Five Star Ford team for any car buying needs. More

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My sales guy was Nick Cox Nick did an outstanding job, was very informed on the vehicle and professional! Great service!!! Nick followed through with what he said and did a great job! was very informed on the vehicle and professional! Great service!!! Nick followed through with what he said and did a great job! More

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Great Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped wi Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped with the financing and David Welsh thoroughly explained all the paperwork. Thanks to all. More

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Thank you, Alfred El-Darazi, for making the purchase of my truck a painless, pressurless, quick and easy process. You listened to exactly what I wanted, and made the deal come to fruition in a matter of mi my truck a painless, pressurless, quick and easy process. You listened to exactly what I wanted, and made the deal come to fruition in a matter of minutes. Excellent service, Alfred. More

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Another Great Buying Experience At This Location I purchased my 6th car from this dealership to date. Consistent good customer service and very honest/ethical about everything they do. A+ experience I purchased my 6th car from this dealership to date. Consistent good customer service and very honest/ethical about everything they do. A+ experience all the way around. More

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Awesome Start to Finish!! This is the second time I have dealt with Alfred at 5 Star Ford and am always impressed! Everything from identifying my requirements to finding the v This is the second time I have dealt with Alfred at 5 Star Ford and am always impressed! Everything from identifying my requirements to finding the vehicle, test drive, purchase and service is absolutely friendly and efficient. I really have been happy with everything about this dealership. More

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