Crystal Garrison

Kudos to Crystal We are from Georgia and were in St Augustine for vacation when my daughters car started having an issue. I had the pleasure of dealing with Crystal w We are from Georgia and were in St Augustine for vacation when my daughters car started having an issue. I had the pleasure of dealing with Crystal who was professional and very courteous. She kept me updated throughout the whole process. Due to the commitment and service of Crystal we will be making the trip back to Bozard Ford to give them an opportunity on our next vehicle purchase. More

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Excellence and customer care Bottom line...they listen, pay attention to detail and provide awesome customer service ....the kind that creates loyalty. I have purchased a car he Bottom line...they listen, pay attention to detail and provide awesome customer service ....the kind that creates loyalty. I have purchased a car here and use their service department for routine maintenance...Everyone has been great...every time. More

by StarStamps Verified Customer Verified Customer

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Great! This is the best customer service dealership for sales and service! I plan on buying my future cars from this dealership and will continue to have the This is the best customer service dealership for sales and service! I plan on buying my future cars from this dealership and will continue to have them serviced here! More

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CrystalCARE Bozard Ford has the best service program ever... it is called CrystalCARE and all you have to do to get this outstanding service is to bring your vehi Bozard Ford has the best service program ever... it is called CrystalCARE and all you have to do to get this outstanding service is to bring your vehicle into the service department and ask for it. With CrystalCARE there are no brochures, no deductibles and it is absolutely free. It is a real live person who listens, who cares, who is not afraid to smile, who is attentive to your needs and will do absolutely everything she can to get your issue resolved. This service is from the heart not from the parts room shelf. More

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My new go to shop! Best visit i have had at a dealership. Normally i avoid dealerships, but service here was great! Associates were extremely friendly and helpful. Was i Best visit i have had at a dealership. Normally i avoid dealerships, but service here was great! Associates were extremely friendly and helpful. Was in for a oil change and recall service on my car. I chose to wait onsite, but was offered a ride to and from my job if i needed. While waiting Colby came and updated on progress. The customer lounge was nice. More

by mdaniel82 Verified Customer Verified Customer

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Service The best customer service Dept I've seen anywhere in any business. Very friendly, efficient, and the follow-up is exceptional. Keep up the great work The best customer service Dept I've seen anywhere in any business. Very friendly, efficient, and the follow-up is exceptional. Keep up the great work! More

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Great Sales and Service Department. Treat you right. This is the best dealership I have ever bought an automobile from an I have delt with a lot of them in my 75 years. The sales and service department a This is the best dealership I have ever bought an automobile from an I have delt with a lot of them in my 75 years. The sales and service department are both great. Wouldn't trade anywhere else and I drive 50 miles to get my truck serviced. Just like the way everyone there treats you. They Know How To Run A Dealership. More

by wpgamble42 Verified Customer Verified Customer

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repairs to radio buttons, and rear defrost The Service center was excellent. Everyone was friendly, and professional. They kept me in contact through the whole process. I worked with Nathan The Service center was excellent. Everyone was friendly, and professional. They kept me in contact through the whole process. I worked with Nathan and Crystal, who both helped me to get my issues with the truck resolved in a timely manner. 2 thumbs up!! Thanks Bozard Ford!! More

by bbird1978 Verified Customer Verified Customer

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First Class Service An issue arose with my MKZ while on travel in Virginia. I telephonically contacted Bozard and they provided me with guidance that allowed me to get b An issue arose with my MKZ while on travel in Virginia. I telephonically contacted Bozard and they provided me with guidance that allowed me to get back home to Florida. I made a service appointment during that telcall and brought my MKZ in immediately upon my return. They provided a loaner car which I had for several days as a part had to be ordered. My vehicle was serviced well within the timre frame expected with all problems corrected and within warranty. I purchased my MKZ and have had it service only there ever since. It is truly a top flight operation throughout and an outstanding representative of the Ford/Lincoln family. More

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Time after Time Crystal Garrison consistently provides great service. For some reason, I think she loves my F-150 as much as I do, or least acts like she does. All Crystal Garrison consistently provides great service. For some reason, I think she loves my F-150 as much as I do, or least acts like she does. All the employees seem friendly, but I can say that Crystal take her job seriously and is always a pleasure to work with. Keep it up. More

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