Colby Clarke

Don Gress is the best! When you need any service, I highly recommend asking for Don Gress to complete the work on your vehicle. He does first class work and you will be ve When you need any service, I highly recommend asking for Don Gress to complete the work on your vehicle. He does first class work and you will be very glad you asked for him. Everyone in the service area is always friendly and I appreciate the genuine concern from each of them when I visit. More

by David Verified Customer Verified Customer

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Scheduled Service F150 XLT Seamless; Notified service was due, scheduled online, service performed quickly, left with freshly washed truck. Happy with customer service, as alway Seamless; Notified service was due, scheduled online, service performed quickly, left with freshly washed truck. Happy with customer service, as always..Easy to see why they continue to be the highest rated dealership.. More

by Stan Woodward Verified Customer Verified Customer

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great service , coby was on top and always helps us out when need be..fast service, got the issue taken care of. love the service , coby was on top and always helps us out when need be..fast service, got the issue taken care of. love the service More

by toni pfister Verified Customer Verified Customer

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Too little too late I have always had my vehicle serviced at Bozard with little concern, but several months ago I brought my car in with concerns and was told there was n I have always had my vehicle serviced at Bozard with little concern, but several months ago I brought my car in with concerns and was told there was nothing wrong, "if there was the engine light would come on". Now, less than 15,000 miles later, with no engine light warnings, I am told that I need $4500 in repairs and the transmission will need to be replaced. I'm livid, as I don't feel that I was negligent in asking for expert advice long before the issue was out of warranty and out of my budget. I don't think that the gentlemen I worked with on this visit we're at fault but I'm extremely disappointed in Bozard as a whole on how my long term maintenance was handled and the extremely offensive trade in offered after all the money and loyalty I have had to this dealership. More

by s_millican Verified Customer Verified Customer

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Colby Clarke is the man I only trust my car to a few. I go out of my way and drive 2 hours to get my car serviced by Colby Clarke. He is THE man to go to. I only trust my car to a few. I go out of my way and drive 2 hours to get my car serviced by Colby Clarke. He is THE man to go to. More

by NAMTU888 Verified Customer Verified Customer

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Warranty claim and various recalls Bought one of the long awaited Focus RS over the summer and after 14,xxx miles, there were issues developing in the engine. Turned out to be a manufa Bought one of the long awaited Focus RS over the summer and after 14,xxx miles, there were issues developing in the engine. Turned out to be a manufacture defect in the headgasket. I handed my car off to Colby Clarke (via a flatbed) and a little over a month later, there was a completely brand new engine and the quirky recalls were taken care of. Being without a vehicle for a month, he was able to source me authorization for a rental in the interim. I got the car back better than new. I walked into the service center, was handed my paperwork, keys, and a smile. So very painless and ever so thankful. More

by agspalding79 Verified Customer Verified Customer

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Happy Customer I purchased my Explorer from Bozard Ford at the end of 2015,I have only had several small problems and they satisfied them with a smile.I have recomme I purchased my Explorer from Bozard Ford at the end of 2015,I have only had several small problems and they satisfied them with a smile.I have recommended them to my friends and to my customers as well.I am very pleased. More

by agapehigh Verified Customer Verified Customer

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Awesome service Great service in a timely manner, what else could you ask for? Colby goes above and beyond to ensure needs are met and a positive experience was achi Great service in a timely manner, what else could you ask for? Colby goes above and beyond to ensure needs are met and a positive experience was achieved. Even if paranoia was the only problem. More

by Some random guy Verified Customer Verified Customer

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new key Service was excellent and friendly. I enjoyed talking with Marcia. She is very friendly and inspires confidence. She made sure I got in and out fast. Service was excellent and friendly. I enjoyed talking with Marcia. She is very friendly and inspires confidence. She made sure I got in and out fast. More

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Great service, start to finish! I always use Quicklane at Bozard Ford for routine maintenance on my vehicle and always have a good experience. So, when I noticed some odd sounds comi I always use Quicklane at Bozard Ford for routine maintenance on my vehicle and always have a good experience. So, when I noticed some odd sounds coming from the front end of my Escape, I called the Bozard Ford Service Department for help. It wasn't an easy problem to identify, but they persisted and, ultimately, found and fixed the problem. Turns out that it was not just "an odd sound." It was something that could have created a real safety hazard for me... I'm glad they took it seriously!! Thank you, David, Andie, Colby, Crystal, and the rest of the Service Team!! More

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