Colby Clarke

ON GOING REWORK AND NO END CALL MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS 4"' OFF CENTER AND REINSTALLED TWICE ALSO THE 1'' 1/2 HOLE IN MY REAR WHEEL WELL FROM THE TRAILER HITCH INSTALLED BY BOZRAH FORD. AFTER OUR TALK I DID ASK ED AGAIN ABOUT SOME OTHER WORK '' WRONG THING' LOL , ED TOLD ME HE WOULD LOOK INTO THIS AND GET BACK TO ME WITH A PRICE, AND WHY ALL THE REWORK, THAT' WAS 2 WEEKS AGO.NOW THE LAST TIME I HAD THE VEHICLE IN FOR RE-SERVICE FOR THE SAME JOB DID WRONG THE FIRST TIME,THAT DAY I SENT A TEXT TO HR. COLBY 1/2 WAY THROUGH THE WORK SAYING DON'T WASH CAR BECAUSE THE BUG SHIELD CLIPS WILL COME OFF, HE REPLIED OKAY,YOU KNOW HE NEVER DID QUESTION IT, OR SAY A THING TO ME. DO TO POST CARS.COM YELP.COM /GOOGLE / YELP.COM JULY 2018 More

by GARY Verified Customer Verified Customer

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Great sales and service. Chad Gaulding was a great salesman. Really worked with us to find the right truck by test driving many trucks. The incentives and rebates really helpe Chad Gaulding was a great salesman. Really worked with us to find the right truck by test driving many trucks. The incentives and rebates really helped on price. Patrick Robinson seemed fair and honest. The financing was easy and painless with Rick Garcia. Just had truck in today with service for tint and spray-in liner which was included in purchase. They did a great job. Provided me a loaner car which was great. I would recommend Bozard. More

by Maximus Verified Customer Verified Customer

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2018 Explorer Buying experience was great and David is awesome to work with, and made it easy. Purchased a new 2018 limited that was a bit "vanilla". The running Buying experience was great and David is awesome to work with, and made it easy. Purchased a new 2018 limited that was a bit "vanilla". The running boards, hood badge, and custom strips completely changed the look and the suv is beautiful! Only negative was the 20 day wait for parts and having to call for updates. Our next ford purchase with be with David at this dealership!! More

by Maggio's Verified Customer Verified Customer

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Outstanding Mr. Coby is alway supportive and straight-fore about the service you will need!! Easy to commicate with and very knowledgeable. Thank you for your se Mr. Coby is alway supportive and straight-fore about the service you will need!! Easy to commicate with and very knowledgeable. Thank you for your service !! More

by FIVEPERO Verified Customer Verified Customer

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Excellent experience No pressure buy with super assistance from sales rep in identifying all available rebates and giving a good price on my trade. Other dealers in the a No pressure buy with super assistance from sales rep in identifying all available rebates and giving a good price on my trade. Other dealers in the area could not match the price. If your looking for a vehicle I would strongly recommend contacting Jenna at Bozard. More

by PIXBURGPA Verified Customer Verified Customer

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Superior Service From the smiles on their faces, juggling a very busy place, making one feel as if they are the only customer there as.well.as the only one that mat From the smiles on their faces, juggling a very busy place, making one feel as if they are the only customer there as.well.as the only one that matters, to the complimenting personalities to each other and those around them. Regardless whether you have an appointment, walk in, or ended up there hours before your appointment; they ensure to take pride in their job, products, building, and their customers. Thank you for such superior service . You all have made each and every experience a great one. More

by qtville2u Verified Customer Verified Customer

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Excellent Courteous, friendly people. All went very smoothly. The thorough explanation of how things work and where to find settings,etc, was greatly appreci Courteous, friendly people. All went very smoothly. The thorough explanation of how things work and where to find settings,etc, was greatly appreciated. Five stars!!! More

by LIN.CLARKE Verified Customer Verified Customer

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Great customer service Awesome communication from my service rep Alex, who kept me in the loop during the entire repair. Also payed for my rental vehicle in full after repai Awesome communication from my service rep Alex, who kept me in the loop during the entire repair. Also payed for my rental vehicle in full after repairs went longer than expected. More

by JONMG125 Verified Customer Verified Customer

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Great car buying experience - Not like the old days! My car buying experience was beyond my expectation. I anticipated the same traditional sales approach/experience but, not here! Jim Duran was extremel My car buying experience was beyond my expectation. I anticipated the same traditional sales approach/experience but, not here! Jim Duran was extremely professional and honest! I explained to Jim - I knew exactly the vehicle I wanted to buy - down to the smallest feature and detail. Unfortunately, they did not have the exact color vehicle I was looking for on the lot but, Jim readily explained that he would search Ford inventory and ensure he could find exactly what I was looking for. He did suggest other vehicle colors available on his lot for my consideration but, ultimately reiterated to give him a few minutes to query Ford inventory and buy what I truly wanted and not settle for another color. Jim delivered! He located a vehicle and as he promised it would be ready for delivery by the end of that week. All went smooth without disappointment! In addition to my experience, it's worth the mention that they offered me an extremely fair and reasonable price for my trade without hassle or haggling any other numbers to be "adjusted". All the numbers stayed true to the final signature! I would recommend Jim Duran and Bozard Ford to anyone for a great car buying experience! More

by Cave-Bexar-Tx Verified Customer Verified Customer

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The Works Always a great experience using Quicklane at Bozard. Prices are very fair, work is done quickly and service staff are very pleasant (Sonya and Colby Always a great experience using Quicklane at Bozard. Prices are very fair, work is done quickly and service staff are very pleasant (Sonya and Colby are exceptional). Thank you! More

by jrb6583 Verified Customer Verified Customer

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