
Brian Mello
Finance Manager
Bozard Ford Lincoln
540 Outlet Mall Blvd
St. Augustine, FL 32084

140 Reviews of Brian Mello
August 23, 2023
We love Bozard! Couldn’t have chosen a better dealer to work with. Everyone at Bozard is great to work with 😊 Couldn’t have chosen a better dealer to work with. Everyone at Bozard is great to work with 😊 More
Other Employees Tagged: Ricky Dotson
August 22, 2023
This place is great! The staff is friendly and helpful. We have bought 4 vehicles from here. The staff is friendly and helpful. We have bought 4 vehicles from here. More
Other Employees Tagged: Ricky Dotson
August 22, 2023
Was impressed with the experience. No one pushed me into buying something and I was given the time I needed to decide without constant phone calls or messages. Everyone was very profe No one pushed me into buying something and I was given the time I needed to decide without constant phone calls or messages. Everyone was very professional and I will recommend my salesman to anyone I know. More
August 22, 2023
Salesman Brian Mello is excellent. Helped me find 2 work trucks very quickly when I absolutely needed them. Definitely recommend this dealership for your next vehicle purchase! Helped me find 2 work trucks very quickly when I absolutely needed them. Definitely recommend this dealership for your next vehicle purchase! More
August 21, 2023
Bought my F150 from Bozard during the pandemic. Took a while to get it but my sales advisor Brian Mello kept me up to date as to the progress and when I would get my truck. Always great and court Took a while to get it but my sales advisor Brian Mello kept me up to date as to the progress and when I would get my truck. Always great and courteous service from everyone in the Bozard dealership family. More
August 21, 2023
I ordered a new Bronco sport and was excited to receive it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of sever it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of several days before finally speaking with Justin. He did not doubt me or make me feel as if I was ignorant and didn’t know what I was talking about while telling me there was nothing wrong with the brakes like the previous employees. I don’t remember all the names of the employees that dismissed me, but I do remember Matt in service. He drove the sport and when he returned he told me there was nothing wrong with them. I was dismissed once again. Then Justin stepped in and asked for me to bring my Bronco Sport up for them to do a throughout inspection. It took me a couple of days to feel comfortable enough to bring it back in. I sent videos to Justin of what the brakes were doing and how they were not working properly. After Bozard having the car for about a week I was told I would have to choose a different vehicle to trade my new sport in on. I have to be honest, at this point I was not hopeful. Justin handed me over to Brian to help me find something and to my surprise there happen to be a brand new Bronco delivered the day before and it came available the morning I had to start looking for something. Brian was extremely helpful and he listened to me and any concerns I had. Justin and Brian went above and beyond to make sure I left a happy customer. I have bought several cars from Bozard but this was the most pleasant purchase I could have had after everything I just experienced with the sport. I know the brake issue was not because of Bozard, but the first few people that wrote me off should have listened to me when I said there was something wrong with them. Instead they dismissed me and made me feel stupid for a lack of better words. I don’t know if they didn’t want to listen because it was a brand new car or if it was because a woman was telling them there was something wrong. I will always remember Matt and how small he made me feel. But I will also remember Brian for being so kind to me and helping me find something better than I could have ever imagined. I am extremely in love with my new Bronco! Thank you, Brian and Justin! More
Other Employees Tagged: Justin Williams, Tyler Andersen , Matt in service. I do not see his name. I would give him zero stars.
August 21, 2023
Met with Brian Mello - he took care of the whole process with me from start to finish. I felt like we had a very good connection and made a fair deal without any frustration between us. I felt like he was with me from start to finish. I felt like we had a very good connection and made a fair deal without any frustration between us. I felt like he was honest and straight forward with me. I would definitely recommend him and this dealership to my family and friends. More