Billy (BadBoyBil) Arndt

Another excellent buying experience at Bozard Working with Jeremy Criscione was a pleasure! His knowledge of the Raptor is second to none and his enthusiasm for his job and the Bozard dealership i Working with Jeremy Criscione was a pleasure! His knowledge of the Raptor is second to none and his enthusiasm for his job and the Bozard dealership is very apparent. While Jeremy’s always looking out for the best interest of Bozard you (the buyer) do get the feeling that he is in your corner. I also want to compliment Rick Garcia for his assistance in following up on a tire protection policy refund for my prior F-150. It’s probably the least rewarding job for a Finance Manager however, his initiative with this task is an example of why people return to a dealership for second and third purchases. More

by Douglje Verified Customer Verified Customer

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Exceptional We are all human and errors happen. Every time I'm there the customer service is exceptional. I'm SUPER excited I made the decision to purchase my car We are all human and errors happen. Every time I'm there the customer service is exceptional. I'm SUPER excited I made the decision to purchase my car at Bozard! More

by bowty1869 Verified Customer Verified Customer

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It's Fun To Get Service There The people are just so nice. They are like family. You can play shuffle board or go shop the awesome upgrades over in the performance shop. Bozard The people are just so nice. They are like family. You can play shuffle board or go shop the awesome upgrades over in the performance shop. Bozard Ford Lincoln they make service and shopping a personal experience. More

by Herowe Verified Customer Verified Customer

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Enjoyable Experience The Bozard team made buying a car fun!! I love my new truck! Added the bed liner and window tint without a hitch! Go see Jena for you next new vehicle The Bozard team made buying a car fun!! I love my new truck! Added the bed liner and window tint without a hitch! Go see Jena for you next new vehicle! More

by Truckman Verified Customer Verified Customer

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Window tinting Brought new car back for window tinting and addition of pin stripe. This was accomplished within a couple of hours. This is the first time we've dealt Brought new car back for window tinting and addition of pin stripe. This was accomplished within a couple of hours. This is the first time we've dealt with Billy in the parts/accessories side of the dealership. Again, great service and the car looks fantastic. Ashleigh had a loaner waiting. Can't say enough about how great Bozard employees are. Thanks. More

by CANSVR Verified Customer Verified Customer

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Smooth, easy, no-hassle used car purchase I was in and out for my test drive - with an offer in my hands - in less than half-hour. They worked with me on an upgrade the vehicle didn't have. Th I was in and out for my test drive - with an offer in my hands - in less than half-hour. They worked with me on an upgrade the vehicle didn't have. They handled all the paperwork by text and phone, delivered the car to our house and picked up our trade. I worked with the sales team - Jeremy and Seth - and was also contacted by Michael, their assistant, and Lee, the sales manager. I heard from Billy in Parts/Service the next business day to schedule my install. I felt the price was fair and the vehicle was a great find. Even though we live in Jacksonville, it was well worth the drive to St. Augustine to work with these folks. Fantastic! More

by M. Todd Verified Customer Verified Customer

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Promises kept Derek is very knowledgeable about the vehicle we looked at. He searched and found the right vehicle with all the items we asked for. Also, Billy in Pa Derek is very knowledgeable about the vehicle we looked at. He searched and found the right vehicle with all the items we asked for. Also, Billy in Parts did a great job with the spray liner. We are happy! More

by Dee Verified Customer Verified Customer

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Service 2018 transmission has had a little issue. Fixed !! Alex always delivers the best experience. If he says he can do something. He will exceed the 2018 transmission has had a little issue. Fixed !! Alex always delivers the best experience. If he says he can do something. He will exceed the expectations. Put me in a loaner immediately. More

by JWALDMAN996 Verified Customer Verified Customer

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went to fix old truck ended up with new one I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what they remember. Between my Step Father ,Mom , Father and Step Mom brother myself since 1982. And .i was suppose to go in to have my 2013 F-150 worked on and was talking to Mrs Sonya Miller in the quick lube and told me about a sale up front and recommend to me to see MS Jena Thomas, Ms Thomas showed me a 2018 F-150 XL and she presented me a good deal and Mr Patrick Robertson helped alot with a decent trade in allowance for my 2013 F-150 STX , Mr Garcia arranged the financing and added a few toys to make my life easier and all but the few things I had to purchase for it Was done by Mr Billy Arndt due to a Mis communication on my part I had to wait about 3 hrs to finish deleivery of the new truck wasnt nobodies fault but mine and mine alone for that screw up. but The most interesting very polite and very cheerful young lady was the "Director of First impressions" Ms Hailey I really enjoyed her inner beauty as well as her friendliness and she actually cared if I was being cared for and comfortable Her Mom did a good job with her being soo young and all I took her for being much Older! LOL the only compliant i have is some of the Toys and gadgets where over priced and expensive you could get less else where like Oreilleys or Napa prime example is rain shades for the doors $130.00 when I got them at O'Reilleys same thing for $85.00 big difference but hey the people are great clean and Fun dealership had the deal done in a matter of 2 to 2 hrs 30 min . i was suppose to pick up the new truck on Saturday but went on Friday afternoon instead, see not their Fault at all I had to wait it was my fault for failure to talk to these folks !In the past i have dealt with Mr Bressler in the quick lube and Ms Bueno and Mrs ( Roberson) Miller now I wish her and her New husband the best in their new life together all are great diligent people > And I knew Letti and Bo Bozard most of my Life we all grew up together .! Its like coming home and doing business with friends and keeping our money Local in the ST Augustine community. More

by mda2172 Verified Customer Verified Customer

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F350 updates! New purchase The parts staff, were great!!! They work quickly and keep you informed of progress. I dont know who the guys in the back are, but, they must be on to The parts staff, were great!!! They work quickly and keep you informed of progress. I dont know who the guys in the back are, but, they must be on top of the game to get everything done on time!!! I look forward to having all service done here! More

by rogers_l Verified Customer Verified Customer

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