Angela McManaman

Kudos to the personnel at Bozard Ford Dealership. I wish to specifically thank 1) Tom Krell 2) Mike Murdock and 3) Angela McManaman for making the purchase of a new Ford Edge pleasant and prosperous for to specifically thank 1) Tom Krell 2) Mike Murdock and 3) Angela McManaman for making the purchase of a new Ford Edge pleasant and prosperous for me. Floyd Davis, M.D. More

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Joe, Angela, and TJ did everything they could to make sure my experience was pleasurable. Joe went out of his way to have a affordable deal. He was not pushy, he made me feel that I was the most import sure my experience was pleasurable. Joe went out of his way to have a affordable deal. He was not pushy, he made me feel that I was the most important person in the building. I felt respected and appreciated. TJ found every little break he could for me. Angela made sure I was taken care of in the service department. They can take pride in their customer service. More

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I was very happy with the Experience, every one was professional and treated me with respect this my 2nd time buying in 6 months a car and a truck. the service was great all around and I would recommen professional and treated me with respect this my 2nd time buying in 6 months a car and a truck. the service was great all around and I would recommend this dealership to my friends. More

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Came in with a Z71 and walked away with a FX4 could not be happier with the swap! The service of the employees was top notch all my questions were answered and when i picked out the one i wanted they ha be happier with the swap! The service of the employees was top notch all my questions were answered and when i picked out the one i wanted they had it set-up and ready to pull my boat home in less then 3 hrs. bought my first one from them and should have kept buying, but im back in the family now! More

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Fast response to my questions, willingness to make the deal work and fast fast bring in of the vehicle I wanted (brought frm SAtlanta in 2 days). Also the tech class was very wel the deal work and fast fast bring in of the vehicle I wanted (brought frm SAtlanta in 2 days). Also the tech class was very well run and a pleasant experience. More

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Angela McManaman is outstanding!! Although having my vehicle serviced is not anywhere near my idea of a good time, I was beyond impressed with the above " GREAT" customer service I received from Angela! vehicle serviced is not anywhere near my idea of a good time, I was beyond impressed with the above " GREAT" customer service I received from Angela! She was relaible and provided accurate and dependable service, she assured me that she was there if i needed assistance at any time. She cared about meeting my needs and was responsive with updates either via texts, emails or verbally by phone. I felt that she was working to fill my individual needs and I did not feel like a number. The quality of work was phenomenal and I thank you again Angela for providing exceptional customer service and work. More

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The team was such a pleasure to work with, we didn't even have to haggle a deal thanks to Bob Huwit and Stephen Purdy. Stephen Purdy was of great service to us as he did all the footwork, literally, we even have to haggle a deal thanks to Bob Huwit and Stephen Purdy. Stephen Purdy was of great service to us as he did all the footwork, literally, we had him all over the new truck lot as he kept a smile on his face. We never felt pressured. As far as we are concerned there is no other Ford dealership in Jacksonville, Orange Park or St Augustine to recommend except Bozard Ford, they are the BEST! We look forward to our new relationship with Bozard Ford. More

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Angela helped me with having the LINE-X liner installed on my 2013 F-150. I had many questions about the application and several other after market products that I would like to purchase. Angela took the t on my 2013 F-150. I had many questions about the application and several other after market products that I would like to purchase. Angela took the time to go ask the mechanics about which products would perform best on my truck instead of just giving me some standard answer. I can tell she was extremely busy but made me feel like I was her only customer for the day. I live in Jax but based on my first experience with Angela at Bozard I would not think about taking the Ford anywhere but to Bozard for service. Thanks for a great experience. More

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Just purchased my 3rd vehicle from Bozard Ford. this is the best dealer I have ever had the experience of doing business with!! Everyone is great - Steve Purdy, Brian Wilson, Terry Seymour, Thom Workman the best dealer I have ever had the experience of doing business with!! Everyone is great - Steve Purdy, Brian Wilson, Terry Seymour, Thom Workman, Russell Wright, Angela McManaman and Crystal Garrison. Thank you very much! Sincerely Stuart Wilson More

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I went it to purchase a new car...Ricky became our salesman. I was all set to purchase a Ford Escape, paperwork was done and I was returning the next day to sign papers. (This was the result of 4 ho salesman. I was all set to purchase a Ford Escape, paperwork was done and I was returning the next day to sign papers. (This was the result of 4 hours of looking at Escapes and getting what features I wanted.) My husband & I took an Escape home for the evening to drive and try out. When we returned the next day, I thanked Rick for all his hrs of patience with me but I did not want the Escape,(I had driventhe Escape but had not sat in the passenger side until that evening.) I was not comfortable in the passenger seat. Rick took a breath and said fine...lets go look at another car. We went to the Edge, I drove it for about 5 minutes, sat in the passenger side---told Rick the seats(both of them) were wonderful and we needed to write up the sales papers today. They found the color, the features, and could deliver it the next day. We returned (the next day), signed the paperwork,and drove home. That weekend we went to a Ford Techology Class to learn how to use "the car". They served food and drinks and had many people there to answer all our questions. BUT, the thing that sold me on the car was when Rick said, "We're not done here until you find the car you want--no matter how long it takes." On a rating from 1-10---with 10 being the best.............I rate Rick a 10 and all the other people that worked on the deal to sell me a car a 10 also. I first went to Jeff (Service Dept.) as he was the person who I had dealings with whenever my Mariner needed maintinance. I trust him and he has never steered me wrong. He walked (not sent )with me and introduced me to Rick. That is service. More

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