Alfred El-Darazi

We were treated very well by Alfred and Five Star Ford. We went in to purchase a Ford Escape. Alfred did a wonderful job of showing us the features, and making sure we were able to find the vehicle we were We went in to purchase a Ford Escape. Alfred did a wonderful job of showing us the features, and making sure we were able to find the vehicle we were looking for. There was no pressure to upgrade or purchase options we did not want. I would recommend Five Star Ford and Alfred to my family and friends. More

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I found my experience with 5 Star Ford to be very satisfying. Alfred El-Darazi was very helpful and friendly yet was not overbearing which I found to be very welcome. I am very satisfied with my purc satisfying. Alfred El-Darazi was very helpful and friendly yet was not overbearing which I found to be very welcome. I am very satisfied with my purchase and my experience overal was most positive. More

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We went into this dealership with the intention of just looking and comparing with other truck models from different dealers. We are Chevy owners and have not owned a Ford in 10 years or so. I must say tha looking and comparing with other truck models from different dealers. We are Chevy owners and have not owned a Ford in 10 years or so. I must say that Five Star Fords staff and product was by far the best we have come across in our truck shopping. The sales men Alfred and David were very helpful in explaining all the bells and whistles in the truck and our finance guy Daniel made the deal work for our budget. Thank you Five Star Ford. We are very happy with our purchase and experience with your team. Regards, Hurst Family More

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THIS IS MY SECOND REVIEW---NOTHING HAS CHANGED FROM THE FIRST REVIEW I SUBMITTED. PLEASE REFER TO THAT REVIEW. ALL THOSE I CHECKED OFF WERE EXECELLANT IN THE SERVICE WITCH I RECIEVED... THANK YOU VERY MUC FIRST REVIEW I SUBMITTED. PLEASE REFER TO THAT REVIEW. ALL THOSE I CHECKED OFF WERE EXECELLANT IN THE SERVICE WITCH I RECIEVED... THANK YOU VERY MUCH--- MR. AND MRS ROBERT A. ASFOUR More

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Alfred El-Darazi was great and answered all my questions. I liked his approach by not being pushy or in a hurry to make a deal. He took the extra step when he saw that I was having a hard time on choosing I liked his approach by not being pushy or in a hurry to make a deal. He took the extra step when he saw that I was having a hard time on choosing two possible trucks. So he parked them sided by side and he went over both of them so I could compare on the spot. He is very knowledgeable and eager to assist without using any pressure to get me to buy. He should be a manager or at least an instructor/teacher to show other sales associates how it's done. More

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I have paid off 3 trucks at 5 star ford and would not have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciati have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciation for their loyalty. My sincer thanks to Rick Dike and Alfred El-Darazi for their help, patience good customer service. Sincerly, Teresa Wilburn More

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We had a great experience with 5 star ford. Alfred is very friendly and helpful. I was able to show a price of a vehicle at another dealership, and they beat it! That made the decision easy to buy. Thank very friendly and helpful. I was able to show a price of a vehicle at another dealership, and they beat it! That made the decision easy to buy. Thanks for the deal, and I love my new Truck! More

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Alfred is an excellent salesman. I am a repeat customer and my previous experience with him was the reason I came back to this dealership. His customer service skills are amazing! and my previous experience with him was the reason I came back to this dealership. His customer service skills are amazing! More

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I was tossed around to a few staff members, but ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any questions or concerns I had. More

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CarProShow responded immediately with recommendation based on criteria we submitted, providing us with contacts at both the Plano and the North Richland Hills locations. When we arrived at the NRH dea based on criteria we submitted, providing us with contacts at both the Plano and the North Richland Hills locations. When we arrived at the NRH dealership just before sales team meeting ended. Alfred let us climb in and out of all of the cars in the showroom until we figured out which one fit us best, then took us out to the lot for test drive. We received a reasonable offer on our trade, and got no hassle when we preferred to use our own financing. When we indicated that we preferred base model, we were not pushed into a car with more options than we wanted. (Our prior experience in buying a new car at another lot entailed being told they had a base model, wrangling with sales manager over having to pay over $2000 extra for unwanted add-ons/dealer upgrades/services they had already made to base model. It is highly unlikely we will ever buy another vehicle from that other dealership). More

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