Alfred El-Darazi

Star Experience During our visit Mr. Alfred El-Darazi was our Sales Professional, he treated us like if we were family. He answered all of our questions during our pu During our visit Mr. Alfred El-Darazi was our Sales Professional, he treated us like if we were family. He answered all of our questions during our purchasing experience. My wife and I felt very comfortable, no pressure, no rush just a very nice way to do business. It was our first time at 5 Stars of North Richland Hills,Texas dealer, and we were very please and happy to visit this dealer. We were so happy with the service and experience that we will recommended to our friends and family. Mr. Tut Edwards helped us out during the finantial process and made it real easy. Without a doubt we are looking forward to continue doing business with the staff at 5 Stars Ford. More

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Great Experience The vehicle I was driving started having engine issues, and the repairs were getting pricey. I went to another dealership prior to coming to Five-Sta The vehicle I was driving started having engine issues, and the repairs were getting pricey. I went to another dealership prior to coming to Five-Star Ford. Once I got to Five-Star, I knew it was the right place to be. My experience was stress-free and easier than I had experienced previously. Alfred El-Darazi and Bob Little made the process seamless. I would highly recommend Five-Star Ford to my friends and family. More

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Great Experience!! We came into Five Star Ford searching for a vehicle with good gas mileage and enough room for our family. Our salesperson, Alfred, was very helpful in We came into Five Star Ford searching for a vehicle with good gas mileage and enough room for our family. Our salesperson, Alfred, was very helpful in helping us to pick out a vehicle according to this criteria. He was very patient in showing options that would fit our needs and our budget. He was also very knowledgeable about the features of each of the vehicles he chose for us to decide on, and at no time tried to pressure us into buying any one particular vehicle. We would definitely recommend that anybody looking to purchase a new or used vehicle, ask for Alfred. After settling on the vehicle we felt would best fit our needs, we were directed to Tut Edwards in finance. Tut did an outstanding job of fully explaining the vehicle pricing and additional options for us to consider. Just as Alfred had been, Tut made every effort to leave every decision up to us. We were never pressured into purchasing additional items that would unnecessarily drive up the price of our vehicle. We walked out (after signing our paperwork, of course) confident in our purchase and very pleased with the entire experience! More

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Surprisingly, Completely Satisfied I have to say that after being rear-ended in my old car, it being totaled and then dealing with insurance I did not expect the car buying experience t I have to say that after being rear-ended in my old car, it being totaled and then dealing with insurance I did not expect the car buying experience to be enjoyable. But that is exactly how I found my experience to be at Five Star Ford. As a woman buying a vehicle on her own, Alfred El-Darazi was personable, friendly and informative. I shopped around at other dealerships and was confronted with salesmen who were condescending and rude. Alfred listened to what I had to say and helped me get into the 2014 Ford Escape that I wanted. I appreciate his happy and helpful demeanor and found working with Alfred to actually be a joy. I definitely recommend Five Star Ford and I suggest that you ask specifically for Alfred El-Darazi for terrific service. More

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Excellent buying experience No rush and no hassle. They took time with me and my wife to explain everything about the vehicle and also explained the warranty, total price and pay No rush and no hassle. They took time with me and my wife to explain everything about the vehicle and also explained the warranty, total price and payment options. We are very happy with our C Max purchase and the dealership and employees were all friendly and very helpful during the entire buying process! I highly recommend this 5 Star Ford dealership! More

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Second Purchase at Five Star Ford; we will keep coming back! Alfred is AMAZING! Fantastic salesperson! Knowledgeable, friendly, extremely helpful. He goes above and beyond. We came in exploring options for p Alfred is AMAZING! Fantastic salesperson! Knowledgeable, friendly, extremely helpful. He goes above and beyond. We came in exploring options for purchasing a car with better gas mileage. He found us a fantastic deal and we crunched numbers and made a deal! Anthony Snyder was our finance manager. He was honest and quick!! We were in and out of his office rapidly and on our way with a fantastic car! Five stars all the way for the entire experience! More

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Raising the bar On 11May2014 my new Ford Taurus 2014 was demolished in my driveway. Subsequently I telephoned Alfred El-Darazi explaining I would be in need of a rep On 11May2014 my new Ford Taurus 2014 was demolished in my driveway. Subsequently I telephoned Alfred El-Darazi explaining I would be in need of a replacement. I asked that he try to find the same model as the one I purchased in December 2013. Alfred returned my call stating he not only found one but two cars to choose from. He used his own initiative in having the best match brought from another location and cleaned up making it ready for immediate delivery. Upon viewing the new Taurus Limited which was an exact match item for item I was sold! Mr. Tut arranged financing and a new deal was executed right there on the spot. I took delivery of the perfect match as requested Thanks to Alfred and Tut and all at Five Star Ford who prepared such a pleasant new deal. More

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Purchased 2014 Ford F150 I would have to say the whole experience of purchasing my pick up went smooth and easy. Alfred met my father and I out in the lot while we were looki I would have to say the whole experience of purchasing my pick up went smooth and easy. Alfred met my father and I out in the lot while we were looking to see what exactly I was wanting. He was quick to grab a set of keys so I could test drive what I picked out. After the test drive we went inside to work out the price then I received a text that I needed to pick up my twin seven year old boys. Once I had them picked up and made it back to the dealership Alfred remembered me and had everything readily available so we could work out the price. During the negotiation and working out the financing Alfred was very helpful in keeping my boys entertained. After we had all that worked out he sent me to Tut Edwards office were we finished up all the paperwork. Tut is very good at what he does. He does a good job at suggesting and not pressuring the many add ons that can run up the price of the vehicle. He was able to get the interest rate that I was comfortable with. I will recommend these guys at Five Star Ford to all my friends and family. More

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Ford F-150 Fx4 Alfred is great! This was the second vehicle that we have purchased with him. He doesn't hassle you and makes you feel like family. All of my futur Alfred is great! This was the second vehicle that we have purchased with him. He doesn't hassle you and makes you feel like family. All of my future cars will be bought thru him! Thanks Alfred! More

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Always a pleasure @ Five Star Ford I really enjoy visiting Five Star Ford. Alfred is always great to work w/, and Jeff in Leasing made me feel comfortable w/ the lease. It's the secon I really enjoy visiting Five Star Ford. Alfred is always great to work w/, and Jeff in Leasing made me feel comfortable w/ the lease. It's the second automobile I have leased from Five Star Ford, and I intend to keep coming back to them. Thanks guys!!! More

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