Alfred El-Darazi

Alfred's personalized service and Kenny's, the financial person) assistance to get us the best rate and clearly explain everything was excellent. Mr. Pack made us feel welcome, and it is clear that he appr person) assistance to get us the best rate and clearly explain everything was excellent. Mr. Pack made us feel welcome, and it is clear that he appreciated his customers. More

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Alfred was very knowledgeable and walked us through the entire sales process. I plan to return with my son in August for another new car. entire sales process. I plan to return with my son in August for another new car. More

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We have purchased our last four vehicles from Five Star Ford in North Richland Hills. We also have all of our maintenance completed at their facility. We could not be more satisfied...and we LOVE our newes Ford in North Richland Hills. We also have all of our maintenance completed at their facility. We could not be more satisfied...and we LOVE our newest purchase! We highly recommend Five Star Ford to anybody that wants to purchase their vehicle without all the hassle usually involved. More

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I recently went to three Ford dealerships in the DFW Metroplex to shop for a truck. Sam Pack's Five Star North Richland Hills was by far the best dealership I have ever visited. They excelled in all c Metroplex to shop for a truck. Sam Pack's Five Star North Richland Hills was by far the best dealership I have ever visited. They excelled in all categories. I was not pressured into buying anything I didn't want and once I said no to something it stopped there. They're only goal was to get me what I wanted and at the price I wanted and they succeeded. They treated me cordially and they also had the most options to choose from that I could find. More

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I rated 5 because they gave me from the very beginning a great service and the salesman is a great person because he explains to you everything that you need to know very itemized. great service and the salesman is a great person because he explains to you everything that you need to know very itemized. More

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The service I recieved from Alfred and the gentleman in finance were great. Alfred was not pushey at all, just helpful in answering questions and showing me what I asked for. The sales manager made sure finance were great. Alfred was not pushey at all, just helpful in answering questions and showing me what I asked for. The sales manager made sure I was happy with the offer he approved, which did meet my expectations of what could be done. More

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Great experience. I'll be a long term repeat customer. Also, this is the first Ford pick-up I've ever owned. I've owned 7 Chevys in my lifetime. This is BY FAR the nicest pick-up I've ever driven. I ho Also, this is the first Ford pick-up I've ever owned. I've owned 7 Chevys in my lifetime. This is BY FAR the nicest pick-up I've ever driven. I hope it's quality lasts because the first impression is AWESOME. Five Star Ford has an awesome facility. Alfred was great to deal with and the price of my F150 was even lower than a good friend of mine offered to sell me a comparable unit for. More

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I have given this dealership a great rating because from I have given this dealership a great rating because from the very beginning the salesman, Alfred El-Darazi that represents Five Star Ford has demons I have given this dealership a great rating because from the very beginning the salesman, Alfred El-Darazi that represents Five Star Ford has demonstrated a very pleasant and professional attitude. We started looking at new cars back in October 2009 and about that time I met Alfred while I was just browsing around at Five Star Ford. Since then he call me maybe twice and ask if we were still looking and we responded yes and told him we were still reseaching models. We looked at Altimas and Passats, but for the value, design, and quality we chose the Ford Fusion. I bought this car for my wife and she made the real choice. She's a happy camper and for me that is very good. Secondly, Five Star Ford has always treated us fairly and have always given excellent service in the maintenance department. Thanks to all at Five Star Ford, More

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