
Alex Vecerkovic
Service Lane Manager
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
276 Reviews of Alex Vecerkovic
July 09, 2014
Amazing service I am very happy with the service at Bozard Ford. I had the pleasure of working with both Russell and Alex, who are terrific people. Great service is s I am very happy with the service at Bozard Ford. I had the pleasure of working with both Russell and Alex, who are terrific people. Great service is something many companies do not pride themselves on, Bozard is an exception to that. It is very obvious how important their customer is after the purchase. Thank You More
Other Employees Tagged: Russell Wright
June 28, 2014
Michael Alex has provided excellent customer service for me for years. He is friendly and helpful in scheduling and identifying the services required. The aut Alex has provided excellent customer service for me for years. He is friendly and helpful in scheduling and identifying the services required. The automotive service accomplished has always been excellent and I have rarely if ever had a problem that required a second visit. I highly recommend Alex and your service department. More
June 24, 2014
Happy customer I dropped my car off on the 23 of June, Alek and Marcia were anxiously waiting to help me. Marcia took care of most of my paperwork with me while Alek I dropped my car off on the 23 of June, Alek and Marcia were anxiously waiting to help me. Marcia took care of most of my paperwork with me while Alek evaluated any prior damage to my vehicle. I was in and out in a jiff. The following day I picked up my car, again a fast in and out trip that left me smiling. Kudos! More
Other Employees Tagged: Marcia Nelson
June 20, 2014
great customer service first time visit met Marcia advised repair issues checked car out advised had to order parts and waiting on extended warranty response so car over nig first time visit met Marcia advised repair issues checked car out advised had to order parts and waiting on extended warranty response so car over night. She took me back to meet Mechanic as had odd event with part for convertible top and see suspension parts. Marcia advised she would be off rest of week but I would be taken care of by Jeff and Alex. Many delays and very slow process with extended warranty company, but Bozard employees were great and knew just how to handle. It took several days dealing with warranty approvals and mechanic was on hold waiting for their inspection, etc. but everyone stayed on top of process and assured me this was normal process with outside companies having to provide approval. Everyone I met was very friendly, professional, and knowledgeable. I also have 2013 Lincoln MKX and will continue to drive from Jax to Bozard for service in the future. More
Other Employees Tagged: Marcia Nelson, Jeff Sparks
May 11, 2014
Recall The main purpose of this visit was for the Ford recall for my 2013 Escape. Alex did a great job of scheduling this work and making sure an appropri The main purpose of this visit was for the Ford recall for my 2013 Escape. Alex did a great job of scheduling this work and making sure an appropriate rental vehicle was available as I am handicapped. They also did the 20K service while our car was in for the recall. Last but not least, the car was cleaned inside and out and looked like a brand new vehicle and this required extra effort by the team as I have a handicap scooter lift on the back of vehicle, so they couldn't just run it through the car wash. In conclusion I was very happy with the service experience at Bozard Ford and would highly recommend this dealership for all your service needs. More
May 10, 2014
Always great service Never have a bad word to say about anyone at Bozard Ford. Service always goes out of its way to make sure things are done right the first time. Thanks Never have a bad word to say about anyone at Bozard Ford. Service always goes out of its way to make sure things are done right the first time. Thanks ! More
Other Employees Tagged: SYNC update
April 18, 2014
Clutch assembly replacement 2013 Focus Alek was very supportive of the rough shifting and rough idling because of the clutch. He contacted Ford and the parts were ordered. He contacted me w Alek was very supportive of the rough shifting and rough idling because of the clutch. He contacted Ford and the parts were ordered. He contacted me when the parts arrived to schedule an appointment for the replacement. When the car was not ready that day he arranged for a loaner until the car repair was completed, Alek is a credit to Bozard Ford, as excellent service is a factor when a car purchase is made. Ken Bell More
April 13, 2014
Alek Vecerkovic Alek was so kind and courteous. He listened to everything I had to say and explained the problem to me. My tire pressure fault light was on. It happ Alek was so kind and courteous. He listened to everything I had to say and explained the problem to me. My tire pressure fault light was on. It happened before and I took the car to the Quick Lube and they adjusted the air. At that time it just said tire pressure. When I spoke to Alek he asked if the tire pressure fault light was on. I told him I didn't think so. After speaking with him I went out and drove my Escape up and down the street. When I called him back he assured me that it was "SAFE" to drive and made an appointment for it to be seen. They replace a tire pressure gage and I drove happily off. Thank you so much Patrick Me Gee and Alek for having such patience with me. Donna Gianotti More
Other Employees Tagged: Alek Vecerkovic
February 20, 2014
Alek was extremely helpful in coordinating our insurance company, taking time to schedule our appointment to meet our needs ( no easy task),rental car availability help. Great guy, great service. Thanks a company, taking time to schedule our appointment to meet our needs ( no easy task),rental car availability help. Great guy, great service. Thanks a lot! More
December 18, 2013
Great dealership ,....sales and service people are truly professionals .i have bought many cars from this fine organization . I highly recommend this dealer ,they are THE BEST OF THE BEST... professionals .i have bought many cars from this fine organization . I highly recommend this dealer ,they are THE BEST OF THE BEST... More