Alex Vecerkovic

The service personel is the best Alex from the Service Dpmt. was very helpful and did the best to address my concerns. Dave gave me a ride back home; also am excellent employee. The o Alex from the Service Dpmt. was very helpful and did the best to address my concerns. Dave gave me a ride back home; also am excellent employee. The only reason for the 4 instead of 5 stars is that it took so darn long to diagnostic the problem; but I'm sure there were good reasons. More

by ANGELAC426 Verified Customer Verified Customer

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Always a Great Experience Bozard Ford should be proud of their employees. Every one I have worked with so far have been exceptionally knowledgeable of their products and are ab Bozard Ford should be proud of their employees. Every one I have worked with so far have been exceptionally knowledgeable of their products and are able to quickly diagnose what the problem is. More

by w4dlc Verified Customer Verified Customer

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Great & Speedy service as usual I left Alex 2 of or 3 cars while we were on vacation and he was able to get them both repaired & serviced in time. Very grateful for the prompt and ef I left Alex 2 of or 3 cars while we were on vacation and he was able to get them both repaired & serviced in time. Very grateful for the prompt and efficient service. Alex is very honest and I could not been happier with my experience. More

by TONYMAGANA0 Verified Customer Verified Customer

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Oil change and weather stripping Had a appointment for 8:15 am and car was ready at 4:20pm, thought it was too long since I had to make appointment a week before. Had a appointment for 8:15 am and car was ready at 4:20pm, thought it was too long since I had to make appointment a week before. More

by STXHOGG Verified Customer Verified Customer

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Lube, Oil and Filter, plus... I made an appointment for an oil change and car wash. I arrived on time, gave my information to the service desk and relaxed with a cup of coffee, a I made an appointment for an oil change and car wash. I arrived on time, gave my information to the service desk and relaxed with a cup of coffee, a cookie, and my newspaper. A short time later they notified me that my rear brakes and rotors (or something) were rusty and needed to be replaced. My car had been flooded in the hurricane. The service person explained that I had some credits to apply to the job, so we decided to go ahead and do it. I spent an hour or so on the computer and my car was done. All went smoothly. Everyone at Bozard was easy to work with. My car is happy and I'm happy too. Thank you! More

by GraceK Verified Customer Verified Customer

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service work The guys in the shop are great. Not only did they fix my truck correctly, they let you know when it will be completed. I got a call and a text. Gre The guys in the shop are great. Not only did they fix my truck correctly, they let you know when it will be completed. I got a call and a text. Great customer service. More

by gvich Verified Customer Verified Customer

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Warranty Work Very Courteous and Efficient. Very organized with respect to scheduling and updates during the day with respect to the progress being made on the vehi Very Courteous and Efficient. Very organized with respect to scheduling and updates during the day with respect to the progress being made on the vehicle. More

by msiboni Verified Customer Verified Customer

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Very satisfied with service department. I drove nearly 2 hrs from Lake City to St Augustine because of my brother in laws recomindation of Bozards service department. Once there Alex the ser I drove nearly 2 hrs from Lake City to St Augustine because of my brother in laws recomindation of Bozards service department. Once there Alex the service writer took care of everything from scheduling my appointment to making arrangements for my rental car. He was prompt on updating the progress of work performed on my transmission. He communicated with my warranty company and saw to it they covered all of the issues they found with my truck. I would recommend Bozard service to any of my family or friends for their vehicle maintenance. More

by Rammer Jammer Verified Customer Verified Customer

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Ms. Marcia Nelson is the best! Great customer service! Marcia & Alex always take care of us and are very quick & efficient. Marcia took care of returning my car rental for me at the end of the day, so I co Marcia & Alex always take care of us and are very quick & efficient. Marcia took care of returning my car rental for me at the end of the day, so I could just get in my car & go home. She communicated with me in regards to my service (new tires, oil change, etc.) & had the service dept investigate my battery issue which, thankfully, was a non-issue. Thanks again! More

by PATRONSKAJ Verified Customer Verified Customer

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They turned a problem into a great experience The service writer kept in touch with me in the technician did a great repair. I could not ask for a better service call . Had a major repair and it The service writer kept in touch with me in the technician did a great repair. I could not ask for a better service call . Had a major repair and it was done properly and in a timely matter. I highly recommend to anyone to have their vehicles serviced there. I More

by RICKCROLY31 Verified Customer Verified Customer

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