BEWARE CUSTOMERS DONT BUY FROM THIS DEALERSHIP! - Frustrated Customer
BEWARE CUSTOMERS DONT BUY FROM THIS DEALERSHIP! we take the time to write review so other people don't experience what we had to.
This dealership is horrible with customer service after you sign on the dotted line. bought my car on 7/25/24 I left the car at the dealership so that some repairs could get done. after several weeks went by and no communication I called the sales person Rex to find out what was going on. he brushed me off with no explanation as to what was going on with the repairs. He promised to call me back never heard back from him. I left several messages for the general and sales manager Saidu and Fasile, NO RETURN CALLS! on 8/15/24 I received a call from the service department letting me know my car was done, So I drove from Sacramento to Tracy only upon arrive I was told that the car would not start. if you can't fix the car take it where it can be fixed. The sales person or management never came out to talk to me.
There are so many good dealerships out there don't waste your time with this one Or you will regret it.
This is my review for the staff.
Rex sales- poor communication rate him a 0
Saidu management - poor with communication and management rate him 0
Fasil management- poor with management rate him 0
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