13 Toyota Dealers near 94901near 94901

Andy and Zaadin were amazing. - Bee

Andy and Zaadin were amazing. I have a great customer experience purchasing my vehicle at Concord Toyota. Thumbs up.

Professional but also kind and friendly service. - poochandbubbles

Professional but also kind and friendly service. Great communication between workmates and managers and provide best interest of customer.

The majority of the staff are very helpful and explain - Satisfied Customer

The majority of the staff are very helpful and explain the service(s) needed. They also work hard to get the job done in a timely fashion.

Started shopping online, received 2 follow up calls - mariafaherty

Started shopping online, received 2 follow up calls before my appointment, Great people working here in sales and finance department.

I purchased a 2021 4Runner Feb 27th from Toyota of - cameron831

I purchased a 2021 4Runner Feb 27th from Toyota of Berkeley. I’m generally review-averse and rarely express my concern to the masses, but it feels warranted here. *Bait and switch pricing occurred after window sticker sent, pricing online reflected, and verbal communication made with sales department* The vehicle was listed at $48,290. Hours into communication and the start of my drive from Sacramento, I get a phone call saying the price went up $49,990. After 20 min on the side of the road, they dropped it down to $48,845. I continued the commute down and made the choice to spend the extra money because I loved the 4Runner. This went against my better judgement. In person, they were appropriate, supportive and accommodating. The put a show on for my 2 young children to watch and even brought out some snacks for them. Over the phone, I couldn’t believe the way some of the conversations went. I was told to feel grateful that they brought it down to only $555 more than what was initially $1,700 surprise increase. Later on a follow up call, the point was reiterated that they could have raised it $5k more if they wanted and that “there was nothing I could do about it”. These conversations were with managers of the dealership. And they’re right, they can. But statements like “well sir, maybe it’s just more car than you can afford” after I express my frustration with the surprise price bomb appear tone deaf when they fail to see that it had nothing to do with the price, and everything to do with their integrity. If the price was as advertised, I still would have considered the purchase. The price never changed online nor as advertised in person, only internally. The Pros: -The car is great overall. Some damage to the rear cargo and passenger side were disclosed when asked over the phone, but I’m very happy with the vehicle. -Melissa in the finance department was receptive, supportive and helpful with the process. -Keith went out of his way to help me with the vehicle. -Financing was fairly seamless. -A 2 year/25k mile maintenance plan was included. The Cons: -Even at the time of purchase, the online price reflected less than what I ended up paying. And I’m not talking about about taxes/fees/reg. -Unnecessarily insulting motivated customers over the phone -Vehicle did not include all advertised features. ($500 Yakima mega rack, something I will now have to purchase on my own) -I won’t shame the employees I took issue with. Maybe they were just the bearer of bad news. But their delivery sucked big time and so did their attitude. Financially, I’m out $1,050 with the surprise price increase and failing to include the rack or at least discount accordingly at time of purchase. The poor display of ethics is more concerning to me personally. I was informed multiple times “we’re sorry but this never happens” regarding the price increase:”. Let’s hope they hold true to their word this time and take a hard look at their customer service abilities.

Had a great buying experience with Daryl . - JessJack

Had a great buying experience with Daryl . Even in the pouring rain he made sure to secure my new plates on safely . Thanks !

Kenny Koepel helped us capture our dream 4Runner. - vk

Kenny Koepel helped us capture our dream 4Runner. We had very specific wants in mind and when one showed up on the Toyota Walnut Creek that matched we reached out to the dealership. Kenny responded and from that moment on was helpful and communicative while we waited (anxiously) for the car to ship and arrive at the dealership. He kept us posted during shipment and when it came in immediately made an appointment with us to see/purchase the car. He made sure everyone at the dealership knew we had reserved the car in the few days it was there. While the process of purchasing a car is always a long slog of paperwork and figuring things out we never once felt pressured to buy add-ons (though he clearly explained our options) and definitely was informative throughout. You only ever deal with one person throughout the purchase process and it was probably the best of all the new cars I've bought. From start to finish Kenny was fantastic to work with, Toyota Walnut Creek was perfect, and we couldn't be happier with our new 4Runner. Thanks Kenny!

Great dealership! - Gee333

Great dealership! Ricky Mellomida was my salesman and Chris Johnston helped us do the financing paperwork. Both were great with no pressure sale tactics, just facts and answered questions we had. Made the buying process so easy because we all hate the process! I’d definitely recommend these guys and would buy again from them.

I wanted to express my deep appreciation for the - Sviatlana

I wanted to express my deep appreciation for the outstanding service I received from KATE Yazerskaya when purchasing my car. From the very beginning, Kate has gone above and beyond to ensure an exceptional experience. Truly standout professionalism, knowledge, and commitment. Kate took the time to hear me out, answered all my questions, and gave reflective suggestions that helped me make my decision. She made the process so smooth and free of stress, advising professionally and making sure that I was comfortable along every step. Her friendly and approachable manner, together with her genuine interest in helping customers, made a great difference. I felt valued throughout the process, and Kate made sure everything was taken care of so I could be fully satisfied with my purchase. I am very grateful for Kate's wonderful service and will highly recommend her to anyone seeking a smooth, positive car buying experience. Thank you, Kate, for all your hard work and dedication!

I put down a deposit on a new Landcruiser, and since then - melnick

I put down a deposit on a new Landcruiser, and since then have been ghosted by my salesperson Michael Domingo and his boss. These guys are apparently not interested in doing business, I’m just incredulous at the poor service.

This car dealer used to be very good and reliable with - DOUGLASRAMOS58

This car dealer used to be very good and reliable with people who really helped you, but now everything is overpriced and if you want to make an exchange, what they offer you for your vehicle is a mockery even if you have been a customer with them for years. apart from a short list of lies that the sellers tell you who are supposedly helping you, it is unfortunate how this dealer fell so low and his prestige also because of some employees

I bought a car from SFT, sight unseen, because the model - Scottstruif

I bought a car from SFT, sight unseen, because the model wasn’t available in my state. My salesman, Wesley, took care of shipping it to me, when other dealers said shipping would be my problem. SFT took responsibility to deliver the car to me as part of the transaction. I got a great price on the car, and the shipping was reasonable.

This dealer is cheater, i called and chat with the online - Manish Contractor

This dealer is cheater, i called and chat with the online person Michael , he is totally fraud i asked him before i go to the store that vehicle is available? because i am coming from so far Sacramento he said yes its available , at least 5 times i confirmed even before i left the home i asked him and he said yes... i was just 20 mins far from the dealership he sent me message that vehicle is being test drive when i reached there they said vehicle sold .. whole my day was ruin .. the manager do not have a sense how to talk with the customer.. he told me we can not wait it is first come first sell.. i said ok at least you could tell me in advance that we are not holding the vehicle ..but they did not said anything ... totally fraud... totally unmanaged , do not talk to them internet they are fraud...