My son and I bought a beautiful 2017 Audi A4 ten days ago - stephaniekiernan
My son and I bought a beautiful 2017 Audi A4 ten days ago at Hayward Mitsubishi. We had such excellent service from Jose and Eduardo. It was one of the best experiences purchasing a car and it was the 9th car I have bought over my lifetime. When my son was driving the next day, the check engine light came on. I notified Eduardo (on his day off) and he quickly responded and connected me to Ali. Ali is the gentleman in charge. When that light came on, I was nervous that we made a mistake buying the car. My son was supposed to drive the car back to college in Southern California and I didn’t want the car to break down. When I called Ali, he was very patient with me. He assured me that he wanted my son to be in a safe car as well. He had his best mechanic, John, take such great care of us. Over the past few days there were a few things that needed to be sorted out. I was emotional but Eduardo,, John and especially Ali, treated me like family. ( family that you like🤣) They were so patient and kind. So very caring. I can’t say enough about this dealership. It really felt like a friendship ❤️ We are HAPPY customers!!!
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