My experience has gone from bad to worse. - diversion86
My experience has gone from bad to worse. I needed another routine oil change but also had to fix a few other issues (TPS) so brought it back to the dealership for maintenance.
For my mileage there were a handful of recommendations and I agreed to perform all except two. Passenger air cabin filter ($15 OTC) and engine filter ($20 OTC) since they are cheap filters and easy to do oneself. Not sure what happened with the communication but the cabin air filter was replaced for $130. Ouch but whatever.
Then going further down I see they even nickel and dime for washer fluid? First off, I top off my reservoir with Rain-X once a month so I know it wasn't needed.
I thought I was doing them a favor by letting them know a wash wasn't necessary since I have a LUV membership across the street. I will say after this experience, washing my truck after was more therapeutic and stress relieving than here.
Highly doubt I will ever take my truck in again for routine preventative maintenance. Praying I don't have any mechanical issues that require me to bring it back here anytime soon. For over $1230 (with discount) I expect a lot better. Once my money has already been taken all I ever get is "sorry". Guess I need to find a better place to do my coolant fluid exchange soon - recommendations needed!
Read More