5 Kia Dealers near 75087near 75087

I had an absolutely amazing experience with Rockwall Kia! - marygraceferguson

I had an absolutely amazing experience with Rockwall Kia! All departments have been great thus far, and I’m so glad to have had such a great team helping me with the process! Antoine in sales was amazing throughout the entirety of the purchasing process, and Ethan in sales was soooo helpful in assisting me later on with information I was needing! Thank you so much Ethan! Eric in finance was very efficient and very personable, and the parts and service department is, literally and figuratively, a well oiled machine as a whole with a great leader! Tyler, leading the parts and service department, was very helpful when I had questions regarding services included within my purchase, and took the time to explain everything in depth to my level of understanding. They’re doing an amazing job from what I’ve seen thus far! Will definitely continue to utilize this dealership for not only service on my recently purchased K5, but also for future purchases as well. Highly recommend!

Great location in Mesquite. - jlavenski

Great location in Mesquite. It’s a little hard getting to due to the construction but besides that they have a very large selection of Kia vehicles to choose from. My salesman was Jerry Tonubbee (214-537-9618). He was great start to finish. He answered all of my questions and he if he wasn’t sure he got right back with me on it. I got the Kia Sorento SX Prestige and it has everything that I want on the car. Jerry went over the car with me to make sure that I understood what o was working with and the experience overall was fantastic. I would highly recommend this location

Worst service experience EVER! - wild_beagle

Worst service experience EVER! Dropped my car off for a recall issue on a Monday, never heard a word from my service advisor until Thursday when a text was sent to my relative (designated contact) to notify the parts were in (parts we were never told about) and then after my relative contacted them on Friday they said the car would be done that afternoon. I went to pick up the car, again never spoke to my service advisor, drove my car home. Two days later I get emails that my car had been transferred to service....and then one about pending issues they had identified. I already had the car home. No communication NONE! They did replace a part, under extended warranty, but I think only because my relative had to convince them. Now I have another issue that will require going to a dealer and there don't appear to be any local service centers with good reviews. UGH!

I came here to buy my first car as a 25 year old. - brianseo9

I came here to buy my first car as a 25 year old. Joon Lee helped me out and he was great! I was looking at the K5 and he showed me the EX trim that they had and I was sold after sitting in the car for 3 minutes. The rest of the process was very smooth. Joon made sure to give me the best rate possible as well as the best service. Highly recommend seeing Joon for your next car!

When I went in and left I felt the service was good. - lonnie

When I went in and left I felt the service was good. However, they recommended a couple of things specifically 2 new tires, and stated they could not rotate them because two tires were too bald. I checked them and they were not but it wasn't worth the argument. The bigger issue was they said I needed new brake pads and rotors turned. Specifically, they said the pads were down to 2 Millimeters in the back and down to 5 in the front. I found this odd for the low mileage on the car so I took it to two different places (firestone and Breaks Plus) both of them came back and said the brakes were fine and they are at 6 mil in the front and 5 in the rear. I find this practice of lying to get more money dishonest. I would always recommend getting another opinion if they suggest work needs to be done. Update- 2/14/2024 The GM Frank White Reached out to me and we agreed that a mistake was made and Frank made the situation right. The actions they took to resolve the issue have restored my trust in them and I am updating this review from 1 star to 5 stars.