We purchased a 2023 Kia Sorento from Team Toyota in - 113mmjm
We purchased a 2023 Kia Sorento from Team Toyota in April, 2025. It was an overall very disappointing experience. I've purchased 21 cars in my lifetime, and this particular experience was not good. After test driving the Kia (which I'd already gotten a pre-approval for), we spent over an hour waiting to meet the finance manager. He ended up putting us on a different loan, amd added over $7,000 in warranties (which we canceled). The car only came with one key (a second one cost me almost $200). In addition, 2 of the dash vents are broken, and thus another $400 to repair it. When I called the finance manager, he said he would check with service and call back. When I never received a call, I called the dealership and, in speaking with the service department, was told that neither a 2nd key nor the vent repair was covered. I purchase cars on a fairly regular basis, amd I can honestly say that any future purchase will not be from Team Toyota.
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