15 Chrysler Dealers near 49412near 49412

The repair was done on schedule with minimal wait time - JOHNPUGNO

The repair was done on schedule with minimal wait time and the cost was as quoted.

Rod was very helpful getting me my "new" Chrysler - steve@langelandsterenberg.com

Rod was very helpful getting me my "new" Chrysler Pacifica. It was a very easy and smooth process.

Always great service, prompt and courteous We bought our - Marywo

Always great service, prompt and courteous We bought our vehicle here and they remember us and make sure to say hello when we come for oil changes and such. Help us to save money too!

Always friendly and helpful. - goldcoastss

Always friendly and helpful. Been dealing with them since 2015 and will continue to do so.

I returned to this dealership, and to my salesman Todd, - Jerry.brouwer

I returned to this dealership, and to my salesman Todd, because of the great experience that I had with my previous purchase. Todd was excellent to work with again and he went the extra mile. Keely also did a great job with the delivery instructions. It was most helpful. It is obvious that Todd and Keely enjoy their jobs, and their personalities make it fun to purchase a car. In addition to my new car, my daughter had mechanical problems with hers. Since she was visiting from TN we needed help. Andy, the service manager, and Tyler went out of their way to get the problem handled. In addition the mechanic who worked on the car was able to come up with a simpler and less expensive fix. Overall I find Courtesy a great place to buy or repair a car. I would recommend them highly.

Buying my new car here was the best car buying experience - JeepLovingJulie

Buying my new car here was the best car buying experience I ever had. My salesperson, Dylan, was so knowledgeable about the Jeep brand, actually listened to exactly what I wanted in a car, was super patient and helpful with all my questions, was very transparent throughout the process, and followed up to see how things were going after the purchase. He even went above and beyond scheduling an in person meeting with me a week after the purchase to answer more questions I had. Rob and Sara on the finance side were exceptional, too. The facility is immaculate and the waiting area has exceptional amenities. Overall everyone was knowledgeable, friendly, and very committed to making sure I got what I want, my questions were answered, and that I was super happy with my purchase and the total experience. I LOVE my new Jeep Grand Cherokee, will only go to this dealership from now on, and will be recommending this dealership to everyone I know.

I have not purchased through Jordan yet, but he has been - Andrew Belock

I have not purchased through Jordan yet, but he has been great to work with! I have a unique scenario regarding a Jeep and Jordan has been polite, informative, and responsive. I highly recommend working with Jordan for all of your automotive needs!

Service department is a joke! - lanavanhoe417

Service department is a joke! Send you off with a service report, everything Great and all items checked off stating all was CHECKED. First, earlier this year brought our Silverado in for an oil change and multi point inspection. Left with form - all things checked. Less than 48 hours later, while checking something else out, husband checked oil filter compartment as he was in the area. YIKES. A full squirrel nest! BUT..our filter was “checked” and all GOOD! Send a complaint - answer, they were sorry, but short handed! This past week had oil change on our Traverse as we are heading to Florida. Started having problems with a noise when turning. Looked up what it might be wrong. Check Steering fluids. Husband did just that and there was next to NOTHING — ZERO fluid. How can that be if it was checked? What else WASN’T done? We purchased your oil plan for both vehicles. GLAD THEY ARE DONE! Truly thought going to the dealership was the way to go! Guess NOT. Time to find a local garage!

Sales are amazing and helpful - Just don't get any - trishh

Sales are amazing and helpful - Just don't get any extended warranties or your Jeep fixed there. The services department is rude (Kate) and seem to lack any knowledge on issues that come up with a Jeep repair. I have been waiting on new doors for a year, as my Jeep started rusting after a year. Service will not update and are hard to communicate with. Get your Jeep fixed anywhere but here!

Promises made. Promises kept! - mastmuskegon

We purchased our first Van at Preferred in 2010 and followed up in 2017 with a Chrysler Pacifica. we have had them serviced when in Michigan entirely by Preferred and have been excessively pleased with the purchase procedures and service. In every way they have met or exceeded their words. In one instances we were scheduled to be leaving the state for a time when an accident threaten our plans. The Pacifica was a newly redesigned model and a check with Glass companies indicated tailgate glass was not readily available. Preferred body shop expedited shipment, replaced the glass and tailgate hinges and repaired other damage in three days resulting in but a one day delay. They have provided free oil changes and fast service. In every way we are confirmed Preferred Chrysler customers

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.

Purchased a car from out of state- had to fly in and the - Katie

Purchased a car from out of state- had to fly in and the dealership arranged a car to pick me up and even had gloves waiting since it is colder here - very nice touch! Worked with Dave and Patty through phone/email/text and they were great to work with. Would give 5 stars but once I got here, none of the paperwork was ready that I was told would be ready and it took twice as long as I was told it would take. It was a cash purchase with no trade in so we shouldn’t have had to deal with financing paperwork at all - which I could understand if it took longer because of that, but it should have been a simple process. Because I still had a long drive ahead of me, this was very frustrating. Would recommend working with again, but would clarify all paperwork prior to coming to closing.

I called the main number and spoke with Jaime about test - Jimmy S

I called the main number and spoke with Jaime about test driving an SUV I saw on their website. He invited me down and met me outside with the keys. Jaime was very helpful and got me numbers without any pressure. The team around him was very supportive and provided me with several option to get the SUV that I wanted. Unfortunately I couldn’t swing this one, but I appreciated the low pressure and quick communication. I will be back.

First off, don't trust the sales reps, they will lie to - Frederoni

First off, don't trust the sales reps, they will lie to you, but that goes for most places. I traded in a 13 subaru impreza WRX STI Limited for a 17 Toyota Tacoma. They offered really low, I haggled a bit, and the rep came back with a page saying they can buy them for $9k at auction and would sell it at $12k. I called the xx told them I got an offer at $13k, they said it needed new tires, I told them they were a year old, and finally got a little more but not what I actually wanted. Due to time constraints and an impending storm afoot, I could not sell it myself. Well, today in my browsing, I see my old Subaru posted for $21k...a lot more than the "We would only sell it for $12k". When you trade in a vehicle, do your research ahead of time, get many quotes, and don't settle on their offer, you can get thousands more else where. The truck I purchased was actually at a fair price, but they wouldn't honor the posted price in the windshield saying "that was a sale price from a couple days ago". I did get them down a little on price, but not to the sale price, but again, no time to shop around anymore, and pickings were slim for my vehicle expectations. Overall, I am mostly ashamed in myself for not holding my own and pushing for a fair trade in and making them honor the "sale" price, but they also are very miss leading. Also, catching them in a lie is VERY satisfying, so I highly recommend knowing ahead of time if your tires need to be replaced (get a measurement if you can), and get quotes at many places (CarMax usually offers the most).

Would recommend this dealership - Happy Customer

I purchased a used vehicle from this dealership not too long ago. I found it through an online site that has Preferred's inventory listed. I submitted my information online and I was contacted immediately and personally. The sales person was pretty laid back and didn't pressure me to come in so I inquired about the vehicle I was interested in and I was able to make an appointment that fit my schedule. I was greeted by several of the staff when I came in for my appointment and they were all very friendly. They didn't act like vultures like some other places. They also didn't stop being friendly when they knew I was there to see a specific person, which happens to be Ben Jaehnig. I liked that I could deal directly with a manager during the process. Everything went so smoothly for me and my wife. Granted, it took a while for financing and stuff because we don't have the absolute best of credit (some debt) but all in all it was pretty painless. I want to note, because the previous reviewer commented on this, that several times Ben reminded us that because it was a used "as is" vehicle we should have it inspected by our own mechanic. We did this. There were some issues but not enough that we wouldn't buy the car. So we knew going into it that it was on our heads if something went wrong. We had to sign papers saying that we were aware that it was "as is". I just want to note this since the previous reviewer failed to say this although I think most intelligent people could figure it out. Anyway, I think that this is a great dealership to work with. It's nice that they have several options for financing (Lori Kowalski is great) and that they don't look down on you if you don't have the best of credit. We needed a decent vehicle at a certain price and they were able to get it for us, all with genuine smiles on their faces. I think this dealership is great and when some of our debt is paid down we will be returning to get another vehicle. We especially will be returning to Ben. Unlike what the other reviewer said, he is an honest, laid-back, friendly sales person. I wouldn't go anywhere else.