LaFontaine delivered a used vehicle with the “CHECK - Fraud Victim at LaFontaine Livonia
LaFontaine delivered a used vehicle with the “CHECK ENGINE LIGHT” on. The vehicle’s engine issue(s) were not disclosed on the phone upon inquiry, during the test drive, or during any signing of the purchase agreement, this being a clear case of misrepresentation and fraud. They performed some maintenance on it after returning the next day with the light on. The light came back on after re-delivery of the vehicle 3 days after their first service attempt. They DID NOT perform any maintenance on it the second time, but instead covered up their deception by clearing the code to “fix it” and kept the car for over a month. No attempt was made to find or fix the real issue it was sold with. LF was unprofessional and covered up their lack of work by keeping my car that was never worked on for 39 days until I called them.
They performed some maintenance on it after returning it the day after delivery with the CEL on. After re-delivery, the light came back on 3 days after their first service attempt. They DID NOT perform any maintenance on it the second time, but instead covered up their deception by clearing the code to “fix it” and kept the car for over a month. No attempt was made to find or fix the real issue it was sold with. LaFontaine was unprofessional and covered up their lack of work by keeping my car that was never worked on for 39 days until I called them.
I worked with Will Ososkie to purchase a 2016 Honda CRV that was fraudulently advertised online. After delivery the CEL IMMEDIATELY came on within 2 miles.
They cleared the code and sold me this car with engine issues. After “fixing” it right away, the second delivery also resulted in the CEL coming back on, except this time they DID NOT attempt to fix the issue.
Timeline: Car delivered on 5/13. CEL came on 5/13. They did some work on it over the next 16 days (no loaner). It was re-delivered on 5/30. Light came back on, how with a blinking D also on 6/2. They kept the vehicle for 39 days and cleared the code again. Invoice states, “Customer States check engine light on found impact break on driver front tire upon arrival. Verified code P0741 set. Clear code an d test drove according to Honda repeatability procedure for P0741. Repeated test drive cycles until code sets again. Drive 55 miles in total after warm up repeating conditions set at 55 miles per hour engine RPM less than 2,000 no light return mounted and balanced new tire.”Rick Rodriguez refuses to work on it stating that there isn’t anything wrong with it. I explained that clearing the code does not fix the problem. He simply repeated over and over, “The check engine light is not on.” 7/16 the CEL came back on since they refused to find and fix the issue they covered up.
The fraud they committed is abhorrent. They cheated me out of a properly working vehicle that was promised in the paperwork. LaFontaine fraudulently misrepresented their vehicle as being in good working condition only to be delivered with the CEL coming on minutes after delivery. LaFontaine kept the vehicle for 39 days and did not attempt to fix the issue they tried to hide when selling me the car. Their blatant refusal to communicate with me about the “repair” further shows their unprofessionalism and fraudulent business practices. LaFontaine's refusal to fix a known issue they covered up by clearing the code shows their deceptive business. CALL TO ACTION: This business needs to be investigated by the state for its consumer manipulation and fraudulent practices hurting consumers while they pocket our money.
Read More
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In