must say I have never liked this car lot due to the poor - TRucker
must say I have never liked this car lot due to the poor attitude of the managers and poor service after the sale, historically. I am a long time resident of Fairfield and have tried to buy several cars from this lot and always left when it came to sign because the lot managers were extremely rude, cocky unwelcoming. I decided to give it one more try a few weeks ago because they had a vehicle my wife really wanted and they were on the way home. We were immediately greeted by Rebecca (I can't remember her last name) and she made us feel so welcome and made us WANT to buy a car from her. She was so kind and knowledgeable that I would have bought anything she wanted to sell me. Rebecca is a real asset and has earned my business back to Jeff Wyler and forget my poor experiences in the past. I really hope this lot is changing directions and starting to focus more on the customer and service like Becky did, this lot is a staple in the Fairfield business scene, like Jungle Jims, it was sad to watch it decline to almost a buy here pay here lot. I will be back and keep recommending this lot now. Please don't let us down when it comes time to bring it in for service by resorting to your old ways. Jeff Wyler is a hometown lot so keep treating your customers like neighbors, not outsider. Rebecca did an amazing job and I hope you appreciate her as much as we did. When you are buying your next vehicle go to this lot and ask for Rebecca, you will be glad you did!
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