5 Hyundai Dealers near 38654near 38654

I purchased a used BMW from this dealer. - P_ortagus

I purchased a used BMW from this dealer. Want to thank Alex Franks for his help with this process. He was wonderful, knowledgeable and I would recommend him to anyone who is out there looking for a new or used auto. Pat ortagus

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I am extremely dissatisfied with the service I received - mmckinney37

I am extremely dissatisfied with the service I received at Homer Skelton Hyundai. I brought my 2016 Hyundai Equus in for suspension repairs under warranty on November 4, 2024, and my vehicle remained with the dealership for 38 days, during which time the repair process was plagued by delays, poor communication, and unresolved issues. Not only did the service department fail to fix the original suspension problem, but they also repeatedly ordered the wrong parts, causing significant delays. During this time, I was left without transportation, which created major inconvenience and unnecessary hardship. When I finally picked up my car, not only were the original suspension problems still not fixed properly, but a new issue—a noise coming from the front of the vehicle—had appeared. The service department then claimed that the front rims are bent and that the car likely needs two new tires, neither of which were issues prior to bringing my vehicle to this dealership. Key Issues: Prolonged Repair Time: My car was kept at the dealership for over a month without resolution. Wrong Parts Ordered: The repeated ordering of incorrect parts delayed the repair process unnecessarily. Poor Communication: Despite my repeated follow-ups, updates on the repair status were inconsistent and unhelpful. Introduction of New Problems: My vehicle now has additional issues that were not present before the service. Lack of Accountability: The service department offered no satisfactory explanation or resolution for the ongoing problems. It is clear that this dealership is plagued by mismanagement and a lack of professionalism. Homer Skelton Hyundai needs a complete overhaul of its management team to provide the level of service customers deserve. Furthermore, Hyundai should seriously consider stripping its name from this dealership, as the current operations reflect poorly on the Hyundai brand. Based on my experience, I cannot recommend this dealership to anyone. If you value your time and money, avoid Homer Skelton Hyundai. Sincerely, Michael McKinney

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Very rude people I repeat very rude people do not take... - Msdede78

Very rude people I repeat very rude people do not take your car they don’t know nothing very unprofessional I do t think they be checking the cars

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I called them to inquire about purchasing a Chevy - MinerWade

I called them to inquire about purchasing a Chevy Suburban. I was informed that it was believed to be sold, that the gentleman was supposed to fly to Mississippi and pick up the vehicle on Monday, July 3rd. I was told I would get a phone call, on Monday, with a status update. The phone call never came.

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My car was in for 35,000 mile servicing today. - Magic

My car was in for 35,000 mile servicing today. I made the appointment about two weeks ago and since I had no other conflicts I showed up an hour early for it today. Everyone was gracious despite my early arrival and I went to wait in the waiting room. While there I was able to observe one employee assist another customer whose car wouldn’t start and even give a phone number for her to call if she was stuck. The other ladieswere kind and immediately accommodating to everyone who came. They were apologies because they are a little short staffed in the automotive tech technician department. My car was ready and I was off, but grateful to have been taken care of and have had the opportunity to be around such an accommodating helpful. Were kind and immediately accommodating to everyone who came. They were apologies because they are a little short staffed in the automotive tech technician department. My car was ready and I was off, but grateful to have been taken care of and have had the opportunity to be around such accommodating, helpful people.

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