12 Genesis Dealers near 33483near 33483

Jay Gonzalez was awesome! - kenny456

Jay Gonzalez was awesome! If it wasn’t for him and his pursuit to close this deal. It would’ve been my 3rd time to walk out on Wallace Genesis in Stuart, FL. Thank you Jay!!!

Frank is always excellent to work with. - BETH.BANISTER

Frank is always excellent to work with. He responds quickly, is professional and a pleasure to do business with.

Jim consolino was excellent in ALL areas. - wsosson

Jim consolino was excellent in ALL areas. This was my second time with Jim and I will come back!’

Did our homework on multiple makes, models, and... - TomJ.BoyntonBeach

Did our homework on multiple makes, models, and dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and features from Mercedes, BMW, or Acura, and (2) it was in stock (given the 2021 shortages on chips). Went in and met sales person Tony Wilson, a great, hard working, enthusiastic soul with good character. Highly recommend Tony and the Napleton West Palm Beach dealership. The separate service team is also proactive to make sure they schedule time to go over all the massive amount of tech built into the Prestige package. Thanks all. Enjoying the new ride tremendously.

The service department is horrible. - John

The service department is horrible. Over three hours for a simple oil change. This is with a an appointment. Go somewhere else and save yourself a day of frustration.

I have visited this dealer on multiple occasions since I - Dino Torres

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side.

I had a recall on my 25 GV70. - HarveyJ

I had a recall on my 25 GV70. While I did not buy the car at Coconut Creek, they went out if their way to help me. Mark Evans in their service department was top notch. He’s one of the most courteous and helpful service support people I’ve ever dealt with. Mark knew more about the car then the dealership I purchased from.

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.

Recently made an out of state purchase completely over... - HMcKnight

Recently made an out of state purchase completely over the phone. They arranged shipping and made it as easy as possible considering my circumstances. Erica was very knowledgeable and helpful. Rafael in finance was also great.