16 Ford Dealers near 24112near 24112

Have dealt with MCF for decades. - Chris P

Have dealt with MCF for decades. From sales, service, and bodyshop. Always on top of their game. Much appreciated..

Kind and patient and attentive Rodney and Bodie are the - judifann91

Kind and patient and attentive Rodney and Bodie are the best guys. Absolutely Hands down

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.

I had the best experience at this location. - Aloflin82

I had the best experience at this location. From the very first phone call all the way until I signed my paperwork and drove away in my new 2024 car. Not a single complaint. Everyone was friendly, went above and beyond to make the process quick and easy. I have to say it was worth the hour drive to have such a great experience. Skye is amazing to deal with, go see her!!

Wiley boss was a wonderful help! - Trecia Mckay

Wiley boss was a wonderful help! He went above & beyond for me ! He is #1!!

I was contacted by the service manager about my 2017 ford - mustangvibe97

I was contacted by the service manager about my 2017 ford explorer making a weird noise, I had left a review earlier because i was not very happy , After speaking with the service manager Brent at the end of the day, Brent assured me that he would work with me to resolve the issue with my Ford explorer, I've known Brent for many years, I'm glad he reached out to me. Thank you Brent Gary Mayweather

Brittany Johnson from crisis to a cool backside! - amykurz77

Brittany Johnson from crisis to a cool backside! If I could give Brittany Johnson 100 stars, I would! I didn't receive a survey but I wanted to make sure Brittany receives recognition that she deserves. After my car was stolen — and not just my car, but my entire purse with my ID, money, cards, and keys snatched right from my locker at work. I was thrown into a nightmare. I had no ID, no driver’s license, no checkbook, and no real time to figure it all out. To make things worse, my insurance company gave me just a few short days to replace my vehicle before I had to return my rental, and I hadn’t even received my reimbursement check yet. To say I was stressed is an understatement. Then I met Brittany Johnson. From the very first moment, Brittany stood head and shoulders above every other salesperson I encountered. She treated me with honesty, compassion, integrity, and most importantly, heart. She didn’t just sell me a car, she jumped through every hoop you could imagine, navigating obstacles like no ID and no checkbook, and somehow made it all happen. She made sure I wasn’t left stranded. And not just any car, Brittany helped me find a car that fulfilled my dreams. I knew it the moment she opened the doors: a beautiful ride with air-conditioned seats to keep my bootie cool on hot summer days! (Small detail? Maybe. But when you’re rebuilding from chaos, those little luxuries make life feel hopeful again.) Brittany worked tirelessly to make the impossible possible, treating me with patience, kindness, and genuine care. It showed in every phone call, every signature, and every solution she found. While other dealerships offered sympathy followed by a “Sorry, we can’t do that,” Brittany's response was always, “Let’s see how we can make it work.” She treated me like a real person, not a transaction, and she fought for me when so many others would’ve walked away. Her professionalism, determination, and big-hearted energy are unmatched. Brittany Johnson is more than a rockstar, she’s a miracle worker, a dream-maker, and yes, a bootie-cooling hero. If you’re looking for someone who will go above and beyond, who will treat you with respect and actually care, then RUN, don’t walk, to Brittany Johnson. She brought light to one of the wildest chapters of my life, and I’ll never forget it. Thank you, Brittany. You turned my crisis into comfort, and my stress into a cool bootie!

The worst. - tomcynlab

The worst. Took my 2020 explorer to have a axle leak fixed and and the top mechanic tell me its not leaking when there was axle oil drenched on the felt bottom cover and dripping from actuator on front axle .I had to drive back to the dealer to show and argue with him where is was leaking.He finally agreed to fix it. After 2 days my vehicle was still outside nothing done .Girl at the service desk was rude and said this place is a xxxx hole. She was waiting on warranty to call back. So i called the my warranty company they said nobody called about anything on my vehicle. I just took my explorer and left.

Bodie sigmon helped us when service was closed, we had a - Mikeysmith172024

Bodie sigmon helped us when service was closed, we had a flat tire and he went out of his way to put air in it for us!

Edge 2018 - DPSmith

Once again, we chose Barkhouser Ford as our dealership and Marqus Brooks as our salesperson for the purchase of my 2018 Ford Edge. Marqus was extremely helpful in pointing out the differences in Ford's SUV line. He found a vehicle that was exactly what I wanted! Thanks Marqus and Barkhouser for another great sales experience! I highly recommend Barkhouser Ford and Marqus to anyone shopping for a vehicle.

This is the 3rd car from Tri City. - shihtzupuppy

This is the 3rd car from Tri City. Easy to work with, Knowledgeable, and Friendly. From beginning to end the best experience in purchasing a vehicle.

The sales department at Scenic Ford went above and beyond - kathyvan619

The sales department at Scenic Ford went above and beyond in and ensuring my safety and 100% satisfaction, in finding my 2023 f150. David Barton spent over 25 hours searching for the perfect truck. Finding it over 800 miles away! They treated me with utmost respect and like family.

Great dealership, I recently purchased a 2022 Mazda and - Barriewilliams101

Great dealership, I recently purchased a 2022 Mazda and Harry was the best salesman I have ever dealt with. Harry and Danny and Tim made the buying process completely stress-free. This dealership has gained my loyalty and I recommend anyone check at Nelson Ford Mazda first when purchasing a new or used vehicle, Ask for Harry,

This is going to be lengthy, but I feel it is worth the - superchargedblackbird

This is going to be lengthy, but I feel it is worth the read for anyone. For over a year now, I have been taking my Ford Explorer to a different local dealer to diagnose a noise. They told me immediately that the noise was a wheel bearing and they had it in stock on the first visit. When I left, the noise was still there. I went back immediately and they said that my "tires were shot". Three days later I notice the wheel, where the repair was just completed, to be dripping with grease. I took it back in and they told me (after 3 days) that the axle shaft was broken.... after picking it up from that repair, the noise was still there. I was advised that I still needed to replace my tires and to get an alignment. After the alignment and new tires, the noise was not only still there, it was worse... and even worse, the vehicle pulled to the right and the steering wheel was not straight. I took it back and had a second alignment done and was assured that it was fixed, but it wasn't... it just kept getting worse. Now, the vehicle drove crooked down the road in addition to the steering wheel and now worse noise. Being completely devastated and at my wits end, I drove just a tad farther to Scenic Ford Lincoln. I had about an hour conversation with the assistant manager of service and scheduled an appointment for the next week. After that appointment, My Explorer is FIXED and drives/rides like a new car, and the noise is gone! I cannot begin to tell you how welcoming and resolving this experience was with Scenic Ford! They have earned my business and I will continue to visit them for my routine maintenance needs and repairs! I have found my new Ford dealer, who does not pass me off like just another number in line!

Bus Repair - diane.boose

Outstanding service and personnel. I hope I don't need them again for repairs but if I do, I know I will be in good hands.