4 INFINITI Dealers near 20151near 20151

Garry Drummond has excellent customer service. - QUANDREA.PATTERSON

Garry Drummond has excellent customer service. He picked the perfect vehicle and an excellent salesman.

When I began searching for a vehicle, I narrowed my - okelseyg

When I began searching for a vehicle, I narrowed my choices down to two cars, one of them being the Infiniti QX50 Sensory. While researching online, the Infiniti dealership in Bethesda came up, and since I was already nearby, I decided to stop in. From the moment I walked through the door, I was greeted warmly by everyone. I let the receptionist know I was interested in test driving a vehicle, and the General Manager, Rasean, happened to be walking by and personally introduced me to my salesperson, Stephen Lall. I made it very clear that I did not want to feel pressured, as I was still in the decision-making process. Stephen completely respected that. We went for a test drive, and I shared that I really liked the vehicle. He asked if I was interested in purchasing that day, and I explained that I planned to test drive another car before making my final decision. He simply asked if he could follow up — there was absolutely no pressure. After visiting another dealership, I immediately noticed the difference. Other sales teams contacted me multiple times a day. That was not my experience here. The Infiniti team respected my space and allowed me time to decide comfortably. After about two and a half weeks, I returned and purchased the Infiniti QX50 Sensory, and I am extremely happy with my decision. The vehicle is smooth, comfortable, and truly feels like the right fit for me. The seats are especially comfortable, and the overall driving experience has been excellent. I did return briefly for a minor detail, and Eric in the service department was very helpful and took the time to review everything again to ensure I was satisfied. What stood out most throughout my experience was the professionalism, patience, and respect shown by everyone at the dealership. I would confidently recommend this team to anyone looking to purchase a vehicle. You will not be disappointed in the care and service you receive.

2015 QX70S [123K miles] - High Quality Service! - rcatm

2015 QX70S [123K miles] - High Quality Service!! Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information needed in servicing our QX70. A video from the Technician was provided, while waiting, to show the underside of the vehicle and overall Multi-Point Inspection...OUTSTANDING! Roberto made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle, and provided a loaner vehicle, while waiting for parts to arrive. We were contacted promptly once the vehicle was ready for pickup. Roberto deserves to be recognized for his professionalism and dedication to customers. Highly recommend Sheehy Infiniti, and Roberto Carlos Sanchez!

Dealership and staff were very helpful and informative - Ron

Dealership and staff were very helpful and informative without being pushy or overbearing. I test drove several cars and models and staff was accommodating and understanding of my desire to make the right decision.