77 Chevrolet Dealers near 19973near 19973

I don’t usually write long reviews, but this one is well - amber.meinhart

I don’t usually write long reviews, but this one is well deserved. I purchased an Audi SQ8 from this dealership on April 1st, and my experience has been nothing short of frustrating, disappointing, and dangerous. Shortly after taking the vehicle home, I noticed one of the tires was damaged — a visible chunk was missing from the sidewall, which, upon further inspection, is clearly visible in the listing photos. That alone should’ve raised red flags during any proper inspection before sale. I reached out to the dealership immediately and got no response. I then had to call multiple times for days to follow up, and each time, I either got brushed off or heard nothing back. I was passed around with no resolution or accountability. Eventually, the tire blew out completely, putting me in a dangerous emergency situation. Because this is an all-wheel drive vehicle, Audi’s own official guidelines recommend that all four tires be replaced simultaneously for safety and performance. Driving with mismatched tread on an AWD car risks damaging the drivetrain and voiding the warranty — which any qualified dealership should know. I had no choice but to replace all four tires at a major, unexpected cost of nearly $2,000. When I finally got someone to acknowledge the situation, the dealership offered to only reimburse me for one tire. Even worse, over 7 days have passed, and I still haven’t received the promised check or any kind of follow-up. Once again — silence. To make matters worse, I also experienced issues with my trade-in. The dealership waited over a month to pay off the remaining lien, which resulted in a late payment fee and a derogatory mark on my credit. When I reached out repeatedly to get clarity, I was once again ignored. What frustrated me the most, though, was how I was treated when I finally spoke with Frank Sorrentino. Instead of listening to the valid concerns I raised and acknowledging the facts supported by Audi’s manufacturer guidelines, he talked down to me as if I had no idea what I was talking about. I came to the conversation prepared with information, photos, and documentation — but was met with condescension and dismissal. This is not just about money — it’s about safety, transparency, and basic respect for customers. I gave the dealership seven days to respond and make things right in writing. That deadline has passed with no accountability, no professionalism, and no resolution. If you’re considering purchasing a vehicle from this dealership — especially a high-performance or luxury car — I strongly urge you to have it independently inspected before signing anything. Don’t assume they’ve done their due diligence, and don’t expect much if issues arise afterward. This has been one of the worst vehicle-buying experiences I’ve ever had. Buyers, be warned.

Most efficient and friendly dealership I have ever dealt - 23Silverado

Most efficient and friendly dealership I have ever dealt with. I will continue to use Diver for my future vehicle purchases and service needs.

I will never by another vehicle from Tappahannock - mkmsr7

I will never by another vehicle from Tappahannock Chevrolet again. They try to hide all damage and issues with used vehicles. Sales Manager Jeff was extremely unprofessional and reliable. They promised my son a second key for his used truck and never follower thru. Took several visits to take delivery of truck. This was my son's first vehicle purchase, and they failed miserably at making it a joyous occasion, Beware.

Laura Hawkins was extremely helpful in the purchase of - Kwrust95

Laura Hawkins was extremely helpful in the purchase of our vehicle. Would consider Denton Hertrich for our next car purchase.

The service at this dealership is bad. - mike

The service at this dealership is bad. I came in for inspection and oil change, which went fine. But, I also wanted check engine light codes checked into. A 3 year old car with 17,000 miles on it should not have acceleration issues resulting in a check engine light warning. This was totally brushed off. Also, this model has a known issue with a shift to park warning. This was also ignored. These are known issues with this model, and this dealership clearly couldn't be bothered.

She has worked to get us in our new vehicle! - Roxanne

She has worked to get us in our new vehicle!!! Love her knowledge and passion

I've been having a recurring starting/staying started... - notcrankyion

I've been having a recurring starting/staying started issue with my Saturn and Thomas is the "GM Certified" service center nearest to me so I brought it in. They were up-front about the diagnostic cost and called me before they took each further step to figure out what my issue was. I got out of there for what I believe is pretty reasonable price being this is a dealer. Jim was good to talk to over the phone, and the receptionist when I picked up my car was very friendly (I'm sorry I don't remember her name). One of the better experiences I've had at a dealer. If anything else goes wrong with my car I will be bringing it back to them. I'm not giving any 'great' ratings because I've had less than awesome experiences with dealerships in the past - even when Saturn was supposed to be the 'friendly, no-hassle' dealer. But they were better than some of the others I've talked to. I'll go back and I'd recommend them to others too - at least on the service side.

If it were possible, I would give Damascus Chevrolet... - plumcrazy

If it were possible, I would give Damascus Chevrolet negative stars. I found the salesmen to be pushy and obnoxious. I wouldn't send my worst enemy to Damascus Chevrolet for a car. I had trouble getting anyone to help me, either on the phone or when I sent an email. The sales people are unprofessional, and just rude. I was given false information about a car over the phone, I suspect just to get me to come in. Steer clear of this dealership unless you feel you need to be punished for something. They embody every negative stigmatism of the characteristics of a used car salesman. BY FAR, the WORST dealership I've ever had the misfortune to visit. I won't ever go back; unless of course I want to taunt them mercilessly. They don't deserve your business. Stay away!

I am completely disgusted with the manner in which this... - shara429

I am completely disgusted with the manner in which this dealership works. My husband & I went to the TATE CHEVY to purchase a vehicle WITHOUT utilizing the financing of this company (meaning we were paying "cash" for the vehicle by using financing from our Credit Union). After we were chose the vehicle and agreed upon a price, we were still asked to submit a credit application in the event there was a "problem with the check". We explained that we did not want our credit to be run, however we signed the form and added next to our signature "Not to be run unless there is a problem with the check from ___ bank". When we finally were taken to the finance manager, Brian T. McCabe, to sign-off on the vehicle, it was brought to our attention that TATE had run a credit report. It seems that it was not relayed to us that TATE has a company policy to run a credit report on ALL customers that use any other form of payment other than their financing. After 4 hours of belaboring the purchase of the vehicle, we were informed that there was a 10-day waiting period before we could accept delivery of our vehicle. Upon further investigation we were not the first to be "duped" into this scam. I am disgusted by the practices of TATE CHEVY and warn all that wish to purchase vehicles from them.