9 Volkswagen Dealers near 16002near 16002

A little long overdue, but our family can't say enough... - Valentino Family

A little long overdue, but our family can't say enough about the Preston Volkswagen Team. SM John Rapko and GM Mason Angelo worked together with their Service Manager, Michael Logero, to get us the perfect deal on our pre owned Passat. With a pre owned market like we are seeing today, we were extremely skeptical about trusting anyone. We left with a confidence in our purchase that you won't be able to find anywhere else. They are patient and learn what you need before even making you an offer. They found the perfect vehicle for us, and even transferred it from their sister store through Manager Kyle W. All in all, you won't find a more trustworthy group of individuals. I have worked in sales my entire life, and our family wouldn't trust or recommend anyone else. Period. Thank you all for everything you all do. We appreciate you more than you know.

Really positive experience dealing with Three Rivers VW. - AAnnichine

Really positive experience dealing with Three Rivers VW. From my first interaction inquiring about selling my wife’s Jetta to them, to ultimately trading in for a new Taos, I felt that at every level they were transparent, fair and ethical. I am a knowledgeable consumer with many years’ experience purchasing/leasing vehicles; I ask informed questions and generally anticipate dealer tendencies to overcharge, mislead or otherwise malpractice throughout the process. Some might consider me a challenging customer due to these factors. However, at every point the staff at 3RVW remained patient, courteous and attentive to all inquiries, answering all my questions and corresponding in a thoughtful and professional manner. When the time came to take delivery, they were very respectful of our time in making the process efficient and even adapting to accommodate our newborn and toddler. The three gentlemen I dealt with throughout the duration of this deal were Nigel (Sales Professional), Pat (General Sales Manager), and Seth (Finance Manager). I would recommend anybody in the market for a new or preowned VW to make this your first call. *OF NOTE: After agreeing in principle to terms, I reached out to a different area VW dealer to see if they would like the opportunity to beat the deal I had in place, and they did. While their deal was compelling, the ensuing dialogue proved them to be arrogant, rude and misleading, and therefore not worth pursuing a business relationship with. I can rest better knowing I’ve conducted my business with a company who holds themselves to a higher standard of care.

Unprofessional, rude and inconsiderate (unless you are - Iodoxy

Unprofessional, rude and inconsiderate (unless you are giving them money). I used "cars.com" to search for a Mazda CX-5. I hit the "Check Availability" button and entered my information. Not 15 seconds later I receive three text messages, a phone call and an e-mail from several people (Chris, Mara to name two) inviting me to see the car. I indicated that I was driving from TWO HOURS away to see the car and made an appointment with Chris with every intention of buying the car. My wife dropped me off at the dealership to go do things with the kids while I purchased the car and I walked in the dealership, 10 minutes early for my appointment. Place was busy, but no one was there to greet me at the door. I decided to go outside and see the car, and when I returned through the side entrance I was greeted and asked if I needed help. When I said I was there for my appointment to see the CX-5, her face turned sour and she went back to the room where the managers were. I overheard one of them tell her the car was sold. I immediately got angry, but calmly reminded them I had just driven two hours to buy the car. I poked into the office area and the one manager (do not have name but young guy with a beard) simply said "it sold 15 minutes ago" and looked at me like something was wrong with me for showing up for an appointment. I fully understand the first money and signature buys the car. That is not the point. Car deals do not take 15 minutes. They knew 1-2 hours earlier that someone was test driving the car and starting to talk numbers. They could have simply texted me, maybe ask for deposit if I really wanted the car, I would have been completely understanding and happy. The day before they texted me in 15 seconds and jumped all over me by phone call, text and e-mail when I showed interest in the car. Also, no apology was given by anyone who promised me the appointment. The manager sat there and did nothing to apologize or offer me other cars I might be interested in. The attitude was that I was bothering them by showing up for an appointment they scheduled. Of course they will post some apology here, but too little too late. Here is how you handle the situation: You made a mistake and have an unhappy customer in your show room? APOLOGIZE. OFFER. Screw ups happen. I'm fine with that. I am not fine with people who are INCONSIDERATE of others time. Wasn't just the manager, there were 3-4 people involved in my appointment who should have contacted me or at least APOLOGIZED. Don't do business with these people. They only care about your money.

They were very helpful! - Roger Rodriguez

They were very helpful! They provided a very fair deal! I would recommend them very highly.

My experience was great with Denny, Paige and the car I - michaelp15

My experience was great with Denny, Paige and the car I bought except for one thing. When I went to do the final paper work and pick up of my new (used) car, I had an appointment but had to wait 1 hour because, I am assuming, all the walk in customers. I work retail and I understand but I had an appointment. They almost lost a sale. I hope you fix that.

Cochran Volkswagen and Scott O'Brien - craig.heckert

This was a very easy car buying experience for our Volkswagen Tiguan. Scott and the team were always very quick to respond and make the process go quickly.

Love this dealership! Will not go anywhere else for a new... - stlcruzin48

Love this dealership! Will not go anywhere else for a new or pre-owned vehicle! A pleasure to deal with!! Thank you for everything, Jimmy Bach!!!