15 Ford Dealers near 13021near 13021

Fourth lease experience with Leo F and always an easy - Daniel M

Fourth lease experience with Leo F and always an easy seamless process. Highly recommend this dealership

Always quick, prompt and fair service. - sumnersymon

Always quick, prompt and fair service. Online scheduling makes it easy to plan around service. The video inspection is a nice touch too.

Found my buying experience with Kassidy Egan, Sales - Skip

Found my buying experience with Kassidy Egan, Sales Associate very pleasant and helpful. She did a wonderful job. She took her time to explain things and even brought the vehicle to me at my house. Wonderful trading experience and would recommend her to everyone.

The dealer was very responsive and had things all set for... - mspad1

The dealer was very responsive and had things all set for me when I came to the dealership. Would recommend.

They are friendly and knowledgeable. - Pholtby1

They are friendly and knowledgeable. Everyone works together like a well oiled machine. I found my new go to dealership.

Took my truck in for a check engine light. - Not happy

Took my truck in for a check engine light. After dealing with a different dealership twice and having them throw all kinds of parts at it the mechanic at Bob Johnsons trouble shot the problem the first time and fixed it. The people were very nice and friendly to deal with.

Overall a fantastic experience from start to finish. - Jeff_Apex

Overall a fantastic experience from start to finish. Donovan, John, and Matt were AMAZING! Love my truck and will be sure to be back with my family!

I find their customer service inconsistent. - mtricari

I find their customer service inconsistent. I also find depending on who you speak to, their level of knowledge is not great and rather than ask they respond incorrectly. I also do not feel they are trustworthy. I would be happy to speak with someone and provide examples of the above.

Great staff and service. - Dan Collins

Great staff and service. They always treat me as a friend and loyal customer, always a pleasure to visit

I bought a brand new 21' ford bronco sport. - mergriffin315

I bought a brand new 21' ford bronco sport. Test drive was great, a week later when i picked up the vehicle the backup camera suddenly didnt work. They originally ordered the wrong part but eventually did replace it. at 50k miles, i was having bad stuttering so i brought it in and was dismissed multiple times stating it was tools in the trunk causing shifting issues. After i did my own research, i brought it back and asked them to check the torque convertor. WHAT DO YOU KNOW, IT WAS THAT ALL ALONG..they refused to honor the warranty until i opened a ticket with ford corporate. Im at 77k miles now and its stuttering lightly and hestitates when taking off. Theres a customer satisfactory recall for a fuel injector. I asked them to please check that. The service manager cut me off and immediately insisted its not that before even looking at it. The did keep the vehicle overnight, drove it 12 miles and said theres no hesistating or shift issues. "Youll have to wait for it to get worse and most likely replace your transmission. You should think about getting rid of it." I get anxiety going there and the way he talks to me is awful. Please never go to Koerner Ford.

Exceptional sales and service. - kareich

Exceptional sales and service. They put me in my dream car - a new pickup truck! I highly recommend these folks.

Outstanding sales and finance personal, very - rtr

Outstanding sales and finance personal, very professional, informative and responsive. Very happy with my purchase.

They advertise loaner vehicles but have none! - EM

They advertise loaner vehicles but have none! New F250 with rear end noise .Asked them to check it out while in for service. Didn’t have time so they said to look at it. Said I had to leave overnight. Told them to keep it then but service manager changed her mine and said no.WTH !, After 5 phone calls to service found out the only qualified tech to check u joints / rear end had quit. None of the other 15 techs could look at it for a evaluation. Place is a joke !! Then they tried to charge me for service and updates which should have been free. This is my first and last ford vehicle. Soon as I can order a new Chevy this one will be for sale. Stay away from this dealership . Looks like changing oil is all they do.

I had issues with my ford ranger transmission. - Davidcl4

I had issues with my ford ranger transmission. They are the most disorganized and not helpful at all. I called to see if my truck was done, it was not, then I was told “the **xxxxx car rental lady was not there” so they could not get me a loaner. They said I could pick it up the next day. Next day comes and they had not done anything to it. I had to call and find out they ordered parts. Ugh. I picked up the truck and was told they would call tomorrow with details for the parts. 5 days later I had to call them to find out the part was in days ago. I got no call. Josh in the service dept. is literally useless. After the repair, I’ll be taking it to another dealership for any needed repairs.

2017 f150 Saftey RECALL door locks freezing and do not - Loyal Ford Truck Owner

2017 f150 Saftey RECALL door locks freezing and do not Latch Burdick conf this truck was part of Saftey Recall Said i have to drop off Truck and they would check to see if this truck was having this problem Really thats why i called them ??ive had this truck for 3 years and have had this problem everytime it freezes!! then she informed me that I would have to leave it for more then a few weeks then they needed to get a welder??? how long would that take ?? I live in north Country in NY am i supposed to walk now ??Loaner Vech ?? no responce from her ?? I could see if they scheduled an appointment when they have the recall Door Latches to replace them ?? Ive been a mechanic for over 50 Years and Have never treated a customer such as the Ford Dealers In NY they have No Respect For new or old Customers and no compassion at all Not my problem is No answer!!! Ive been a loyal Ford Truck Buyer for over 50 Years and i Think Ford And their Dealers should Stand up and Fix Their Mistakes And "" disign Flalls ""Thats what they are calling their new design Door Latch a design Flall So FIX IT ?? Im Not Impressed with DECEIVING Dealers and Service departments Whom Own and Operate A Ford Dealership What Are you Thinking Ford Motor CO ??? FIX IT