I recently purchased a vehicle from Sansone Hyundai in - MJK
I recently purchased a vehicle from Sansone Hyundai in Woodbridge NJ on 7/12/25. First, they purposely post deceptively low prices in sites like carsguru and their own dealer website. The dealership says the deceptively advertised prices are for people who qualify military discounts or second buyer discounts. Discounts that cannot be applied to any normal customer. Second, they install dashcams and window etching to increase the sales price of their vehicles. I negotiated an out the door price with fees and taxes included with the salesperson and the sales manager Kevin Cadena. We signed financial paperwork with Allen Kenney with the assumption that our total out the door price of $25,500 with car price, taxes, and fees all included. We drove our vehicle home. Then, we have not heard from the dealership since my purchase and my temporary plates were expiring so I contacted the dealership for my plate. They never reached out but they state that I owed about $360 more due to miscalculated taxes and dmv fees. Although I live in Philadelphia, I am not the first customer from here. They knew where I lived at the time of negotiation and contract signing. They extorted me for my license plate as my temporary plate was expired. They would not send over the plate until I paid for their miscalculation. Any regular consumer understands that out the door price is car price, fees, and taxes all included. The dealership deceived me by purposely lowering dmv and taxes in the contract and increasing the car price. I know I am not the only one as the sales manager states that “it is a common issue.” But why is this a common issue? Why are consumers purposely misled by lowering taxes and dmv fees to increase car price on out the door price negotiations. Oral agreement on the out the door price are still binding and should be upheld even when the dealership makes the mistake on their calculations.
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