They are lying, lying and again lying
I demanded phone - bal75
They are lying, lying and again lying
I demanded phone calls records, and camera records, they did not provide.
This is extremely troubling because it places the customer in a very unfair position. I relied on the verbal commitments made by their representative in good faith. Now the dealership is denying those statements and effectively accusing me of misrepresenting the situation.
In addition, throughout the process, I attempted to communicate with the sales representative by email to document the details of our discussions. However, he repeatedly asked me not to send emails and instead insisted that I call him directly. He also avoided sending written confirmations of the terms we discussed.
Looking back, it now appears that this approach prevented the agreement from being documented, which is why I am now facing this situation. Without written confirmation, the dealership is denying the promises that were clearly communicated to me.
This experience has been extremely frustrating. Take everything under record what they are saying...
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