77 california Buick Dealers

Service with Rob today was great! - AnitaHenninger

Service with Rob today was great! Thank you for everything and taking care of my needs. Anita Henninger

I was looking for a pre owned car and had so many - kenzie

I was looking for a pre owned car and had so many questions but jake derusso was the man!!! He made me feel so comfortable and heard and answered every question i had and then some. definitely made my experience so much better!

My Name Mike I drove to Sanger from Merced to buy to - mikevieira

My Name Mike I drove to Sanger from Merced to buy to Chevy Silverado. It was worth the drive.The young man Kevin the salesman did great job working with me!! The sales manager and credit guy sorry forgot there names. Great Job to all!!! I would definitely recommend going there!! Check in with Kevin. Thanks

Easiest deal I ever had. - Kjeppesen

Easiest deal I ever had. I had looked for this truck at many regional dealers but they all had 3,000 I. Magic dealer charges. These guys said that they have dealer options but all are optional. I walked in at 12, waited a few minutes for Matt. I was home with my new truck filled and washed by 2:15, and I live 20 minutes away. Best price. Better service. No pressure. No bait and switch.

Just recently purchased a used Buick Encore and needed to - barwinrb

Just recently purchased a used Buick Encore and needed to have the AC checked for a possible leak and had an additional warranty. I was shocked to see so many people working in the service department and how clean the work areas were. Anyway, Hong Nong walked me through the process of getting all the information needed and advised me depending on the issue you shouldn't have to pay for this with additional coverage. Anyway, they needed the car for about half a day, and he helped me get transportation back home. They cost more for the work to be done but I believe the work gets done right the first time and they will go out of their way to help the customer without pressure, just suggestions for work needed. Ask for Hong Nong the next time you go in. Tks Rob

Jim was exceptional and very helpful went out his way to - Dacid5592016

Jim was exceptional and very helpful went out his way to get me into the vehicle I wanted for the price I was targeting

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!

Avoid Casa de Cadillac if you value your time, money, and - Michael belchens

Avoid Casa de Cadillac if you value your time, money, and sanity. What should have been a premium buying experience turned into a nightmare due to their abysmal customer service and complete lack of accountability. From the moment I drove off the lot, my car had issues that any reputable dealership would prioritize and resolve. Instead, Casa de Cadillac has given me nothing but excuses, unfulfilled promises, and dismissive attitudes. They seem more interested in covering up their mistakes than fixing them. The service department is not only unhelpful but also rude—they lie about repairs being completed and refuse to acknowledge ongoing problems. It's clear that customer satisfaction is not their priority. For a dealership representing a luxury brand, their standards are shockingly low. Do yourself a favor and take your business elsewhere—Casa de Cadillac is not worth the headache.

Great service. - Terry sloman1

Great service. Fixed problem then washed car then sent lyft to get me. Very happy.

We baought a 2024 GMC Canyon AT4X form here. - Ksg892

We baought a 2024 GMC Canyon AT4X form here. Moe our sales rep was very friendly and very approachable. I liked the fact Moe kept in contact via text due to at the time our personal lives were very busy. Moe was patient and understanding about what our neees were and what we were looking for in a truck. The people in the back office were very respectful of our time and some of the pressures and stress of purchasing a vehicle where not there. I will be back again for the service department and I would most definately buy another vehicle here.

I cancelled both Hummer EV reservations and the dealer is - phdhoo

I cancelled both Hummer EV reservations and the dealer is supposed to return my deposits. They never did. Then I am told only Paul Hendry can issue it. Several voicemails and emails later, no response and no reply to email and no refund. Not an ethical way of dealing with folks.

I really tried with the place. - antonio_roderick

I really tried with the place. The first time I went the service wasn't great. However, when I sent the second time. I figured, hey it's been awhile maybe things will get better. I also, needed to tow my car and my usually mechanic does not do electrical work. I needed an ECU replaced. I bought one that was preprogrammed. I told them this, and they decided to argue with me about if it was or not. To the point I needed to send them an email just to prove myself. I told them all they needed to do is put it in and sync it. I would've done it myself if I had the time. It took them 4 days to do this job. I asked them why it took them so long. They told me they needed to drive it longer to check the computer was working. I took the car back, drove it only 7miles and the locks started to unlock and lock while I was driving, and the engine started to act weird. I told them the issue, and that I wanted to have it fixed as soon as possible. The service manager Casey Ruiz starts talking to me like he wanted to fight. I was professional told him not to speak over me. He says "you know what you can bring your car back, but it is going to be two days until we get to it, because we have other customers". Therefore, I contacted the "Service Director" Angel who disrespects me the same way. I had to tell them that I gave them my car in hopes of them doing what they've said. The mechanic/technician said my ECU was fine, and everything checked out. I just want Thorson Buick GMC to do what they've said, and I will be out of your hair. They took my car, and stated I needed new battery cables that would cost them $941 to fix because they needed to find after market cable kit. I was going to do it, but something (GOD) told me to take my car. I did, and found out that I can get this fix about $400 cheaper. In short, don't go here. No matter how convenient it is, or even if they say they will cut you a deal. Go elsewhere. I am not coming back. If it wasn't for one Service Technician named Randy Bruno who was professional. I would've given them a 1 star. Go elsewhere people. This place is not worth the headache. They've also scorched my brakes doing whatever they do. I wouldn't do this to this car because it's a rebuild.

Excellent Sales, Santos was very knowledgeable regarding - Reyes

Excellent Sales, Santos was very knowledgeable regarding GMC trucks no pressure, great service we would buy with him again.

The service department, especially Lori, took great care - Katie Rosser

The service department, especially Lori, took great care of us. She was great to work with and tried to be very accommodating. However, I would not recommend this dealership to anyone. When I went to retrieve my 2022 Yukon, it shook terribly. We found out later that it was not properly test-driven and needed new engine and transmission mounts. This was a major issue and something that was completely overlooked. With parts on backorder for the Yukon for over a month, I was thankful to be loaned a vehicle to drive. I got a door ding in a parking lot the day before my car was finished. Upon returning and pointing out the dent, the collision department wanted to charge me to paint the whole side of the vehicle. When I expressed that I felt taken advantage of, they referred the car to a paint-free dent removal. Had I agreed to the original quote, I would have paid close to $1,000 more to paint the whole side of the vehicle than the dent removal cost. When my husband arrived to pay our bill within an hour of receiving it, "Mike Mumford, After Sales Director" wouldn't come out of his office to speak to him. Shame on this dealership for attempting to take advantage of its customers. With the exception of Lori, we were met with terrible customer service and a general lack of respect.

Very professional. - Steve

Very professional. Everyone was very knowledgeable. They followed up a few days later to see how everything was going.

With only 14,000 miles on my car, the battery went dead... - JaniceClark

With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.

My husband and I just purchased a new Yukon with the help - tldrum22

My husband and I just purchased a new Yukon with the help of our amazing sales person, Matt, and Bryan, who go did an amazing job helping get us financed. We couldn’t be happier with our whole experience from start to finish!!

easy to work with - joepat

Bill ,Mike and Bryan were very easy to work with ,and all really know their product. They answered all our questions and made the whole process quite easy.

Great team of workers. - jkcrt28

Great team of workers. Service was fast and reliable. Would recommend this dealership to family and friends.

Son un personal muy amable y muy censillos juan Carlos - Cruz Bautista & Alejandra Castañeda

Son un personal muy amable y muy censillos juan Carlos nos trató de maravilla y fue muy amable todo el tiempo una persona excepcional muchas gracias por todo

This is the best dealer on the Central Coast, hands down! - rochellesutherland

This is the best dealer on the Central Coast, hands down! They are honest, friendly and very helpful for any of your needs whether purchase or service! Thank you all for always being there for us.

100/10 HIGHLY recommend this dealership! - Alejandro Lara

100/10 HIGHLY recommend this dealership! It was my first time dealing with them and I had the best car buying experience I’ve ever had and I’ve been involved in over 20 car deals in my life when including friends and family I’ve helped. They are great at listening, paying attention to detail and following up as well as just being amazing at customer service. This is THE dealer to go to in the valley. I live an hour away in fresno and I will be making the drive there when I need anything or another vehicle. They’re what all dealerships should aim at being like. A real family owned solid dealership. Please do yourself a favor and buy from them before wasting time anywhere else.

I spoke with a salesman on a Friday evening about buying... - minivan lady

I spoke with a salesman on a Friday evening about buying a new van. I asked what colors it came in and he handed me a brochure. I asked him what the "out the door" price would be for a particular model and he said I'm not sure. I asked if he could possibly find out for me and his response was that he could call me the following Monday or Tuesday. I decided right then and there that this business didn't deserve my money. In my opinion, a vehicle is an investment and I expect all of my questions to be answered. I went to Bakersfield and drove my brand new van home the following Friday. So much for shopping local!

GREAT EXPERIENCE , MY PURCHASE WENT QUICK AND SMOOTH! - COMPA RENE SANCHEZ

GREAT EXPERIENCE , MY PURCHASE WENT QUICK AND SMOOTH!!! I would like to Hector Gonzalez for the amazing service he provided!!! I will defenitly be returning for future purchases and will recomend family!!!

Very courteous and polite, Great to deal with! - Raymond P Wells

This is a great place to buy a vehicle. Jonathon Jordan "JD" and mister "B" were real easy to deal with. I really appreciated the deal that we were able to make.

Ted was great to work with. - Saradavidian

Ted was great to work with. Very straight forward and honest which I greatly appreciate in this industry. Jose was great as well. Definitely will be back for other purchases.

Freddy was extremely rude and unreliable. I requested... - alcrooner

Freddy was extremely rude and unreliable. I requested forms for DMV green decal and submitted to him exactly what the DMV requested. He lost the form and my phone number and proceeded to have attitude behind it.

Got it at the a price that I still am happy with. - chevydudefan

Sales and manager were real no strings and we made a quick good deal. Just beinformed before you go and do your research. Chevrolet top store for a Silverado is Here and I'm still happy 7 months later with them. My truck I got with them is a 2017 Silverado Crew 2wd v6 flexfuel with convenient package. No extras. The only thing I got after was a heavy duty tow package 3 months later at a good price too. Took a long time to install but was worth the wait. That is what it was like for me.😎