If I could give less than 1 star, I would. - Sunflower.Bandit88
If I could give less than 1 star, I would. The worst, and most unprofessional service department I have ever been to. My father worked in dealerships as a service manager my whole life, so I have been around my fair share. This is hands down the most unprofessional dealership I have ever worked with. Specifically working with Sarah. You want an update on your car? Forget about it. You want questions answered? Forget about that too. You want your car done in a timely manner? That's not going to happen. Want your car fixed right the first time? That's clearly not an option here. Oh and don't expect any communication or updates. Unfortunately, there is nobody in management willing to help either. I will be taking my vehicle to SD from now on. Worth the drive to avoid repair delays, getting your car back wreaking of cigarette smoke, and dealing with an advisor who could care less about customer service. Shady and dishonest is how I would describe this dealership. Also a professional dress code never hurt anybody, maybe dress for the job, not the bar 🤷♀️
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