21 Washington smart Service Centers

Kyla Nelson was a perfect fit for me. - Bevfortin

Kyla Nelson was a perfect fit for me. She was super prompt and was concerned about getting the car fixed professionally in the best time. No worries for me. , I needed compassion after totaling the towed trailer. And was made to feel relaxed that my car was like her car and would be fixed right. Thank you.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

I recently brought my Mercedes GLE into this dealership’s - CB

I recently brought my Mercedes GLE into this dealership’s service department to address a manufacturing defect in the air-conditioning ductwork beneath the dashboard. My experience, unfortunately, was nothing short of disappointing and has left me questioning the integrity of their service operations. The service advisor insisted that the rattle I heard was caused by the sunglasses holder, which had already been replaced previously and was definitively not the issue. Despite my reservations, I allowed them to replace it again, only for more time to be wasted on a misdiagnosis. This was frustrating enough, but the problems didn’t end there. My vehicle was in their care for approximately ten days. Upon picking it up, I discovered that the windshield was cracked completely across. The service manager claimed this was due to an existing crack—one I had never observed before dropping off the vehicle. What makes this even more egregious is their blatant double standard: their loaner car agreement states that customers are responsible for windshield damage while the vehicle is in their possession. Yet, they refused to take any accountability for the damage to my windshield while it was in their care. Adding insult to injury, there was noticeable leather damage on the dashboard, evidently caused during the warranty repair work. This kind of careless treatment of a luxury vehicle is simply unacceptable. If you value your vehicle and expect to receive it back in the same—or better—condition than when you dropped it off, I urge you to avoid this service department at all costs. My experience demonstrates a lack of attention to detail, poor communication, and an unwillingness to take responsibility for their mistakes. I expect better from a dealership representing a luxury brand, and you should too.

James Kim did a great job of getting me taken care of. - Tyler

James Kim did a great job of getting me taken care of. He even personally delivered my car to my home 35 miles away from the dealership.

They unplug your dash cameras because they want to hide - Jess

They unplug your dash cameras because they want to hide the quality of their work and the fact that they lie about doing it. They unplugged mine right after they are seen and heard saying "he won't notice if we don't even do it. Hahaha" Don't trust these "people" If they have to unplug your camera, they are hiding what they're doing. No other shop has unplugged my cameras.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.