52 Washington Toyota Service Centers

Kyler has been great every time we come in for our - mtmarini1980

Kyler has been great every time we come in for our vehicle service. He is very knowledgeable, helpful and make it an easy experience. He also helped me find the salesman that was the best fit when I was ready to purchase my new truck.

Service Matt, went over last service recommendations and - jeannemariemiller

Service Matt, went over last service recommendations and services performed. Clear, helpful, friendly communication.. Service is always completed satisfactorily when I pick ip.

Yes and thank you for your help. - tryanhawaii808

Yes and thank you for your help. Your partner helped me about to usually who is polite and wonderful at your place. I will always keep your dealer and I will be honestly and enjoy. Tim Ryan and courtesy…

Easy to work with. - james

Easy to work with. Service open on Saturday which is a big help for my work schedule.

Very good relationship with Zeke. - JLW

Very good relationship with Zeke. Very knowledgeable and informative on keeping my vehicles serviced properly.

Very good; very thorough except for one thing Why not a - Mastermet

Very good; very thorough except for one thing Why not a test drive after the service was completed?

Great customer service at Swickard Toyota! - Jodie Upshaw

Great customer service at Swickard Toyota! Always friendly and knowledgeable about my service needs. Thank you!

David my service manager is awesome and gave me first - ultralimited0617

David my service manager is awesome and gave me first class service and upcoming updates for my Scion tC.

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

I took my Prius in for routine oil change, next day I - hehongelx1

I took my Prius in for routine oil change, next day I hear a strange noise, took it back in. They say needs spark plugs, got new plugs. Noise still there and check engine light comes on. Driving down the freeway and big cloud of white smoke following me. while putting car on trailer notice the shield underneath is hanging so took it off and saw there was no housing on the oil filter. No oil or coolant was left in the car. They said they needed to put oil and filter housing on to diagnose so they charge for that. did not put coolant in though. diagnostic revealed blown head gasket. caused from a rock entering the bottom of the car through the drain plug hole and bouncing around knocking the housing off and damaging the coolant pipes. major $$$ to repair. There was absolutely nothing wrong with the car before. They told me to turn it into my insurance as if it was in a collision with a rock. I think they should have turned it into their insurance as a major mess up doing the oil change. This car was my fourth prius. I have three other Toyotas in my family. They lost a good customer. The chances of winning. million dollar lottery is better than a rock doing this damage. What sucks the most is there is no way to prove it either way. I never thought that they would not make good the wrong or I would have taken it elsewhere. Every mechanic I talk to about it automatically says they screwed up on the oil change....but how do I prove it?

Bought our 2109 Rae 4 here new. - Jim.wille

Bought our 2109 Rae 4 here new. It was the best experience I’ve ever had in buying a new vehicle. They have also serviced the car and did dry well. Unfortunately we had 2 issues with the car that were not our fault and were not covered by the warranty….a leaky roof rack and failing hinges on the rear hatch. Both were expensive repairs (probably $2000 for each) but in both cases this dealer did them for no charge as they appeared to be manufacturing defects. We really appreciated them doing these for us.

This service department did not make a good first - kathyn

This service department did not make a good first impression but they made up for it when I returned for the third time. I was treated respectfully and my explanation of the service needed was accepted the first time. I felt valued and that is important to me. I will return in the future for my car maintenance. I do like the fact that you don't have to make an appointment for service work and they have a wonderful lounge for people waiting for their car to be serviced. I gave them a 4 star rating only because of my first experience. They earned a 5 stars on this latest visit.

I used this toyota service center for years they used to - kget

I used this toyota service center for years they used to be very good and attentive. But not any more, today I spend 20 minutes to speak to a service attendence while 4-5 of them sitting and chatting while I and others waiting in line, then told me it takes 3 hours for simple mentance, I asked if I can get a car so i can go to my business, the answer were no, they didnt say sorry for my wait time, as well as it looks like they dont care if any one came to their service center. Very disappointed, i will go to another cervice center, will never come to this one ever!!

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Very friendly - Izzyzhi

I gave them a “good” rating because overall they were very friendly, had our best interest In mind and made sure we left the lot with exactly what we wanted at the best price possible. But the only thing was that was we had to wait and sit for hours because their computer weren’t putting in the right information. Other than that amazing!

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.

Was very disappointed that, after years of good service, - jdmarie

Was very disappointed that, after years of good service, I was pushed repeatedly to get a $5,000 service. When I finally agreed to do it, I ended up at a different Toyota dealership who told me there was no problem and the service wasn't really needed. My trust is broken and I don't feel I could ever go back.

One of my wheel center caps popped off after I had my... - Ethomas2566

One of my wheel center caps popped off after I had my tires rotated at foothills Toyota. The service manager, Randy, found one in their inventory (at no cost to me) and set it aside for me. The service staff tapped it on and also checked and tapped the other center caps to be sure they were secure. Another example of foothills providing outstanding customer service. Note to other dealerships: this is how you cultivate customer loyalty for life. Many thanks to Randy and the service staff in particular and foothills ownership and management in general. You all rock! Eric thomas

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.