921 Virginia Used Car Dealers

Engine locked up, took a total loss after 3 weeks of purchas - 2018 Customer

My brother and I purchased a car here for $3,100 & left satisfied. Three weeks later the engine locked up and the warranty included in the purchase did not cover diagnostics to determine why, which would have cost $665 out of pocket. The warranty covered up to $1,000 in repairs but was no use to us, although we paid for it. Because our mechanic had no history of the vehicle, the initial diagnostics could have led to a need for another depending on what was found, costing us more money you be paid out of pocket. The dealer was willing to find us a discounted engine and finance 50% of the engine upfront if needed but not willing to refund any amount of the $3,100. My brother and I took a total loss on the vehicle after 3 weeks of purchasing the car and are back in the market for another car.

Easy Peasy - ImpalaMan804

I hate buying a car but the experience at DriveTime made it easy and enjoyable. The staff at the Petersburg store were friendly and professional. They put me the vehicle I wanted and was out the door quickly at a fair price. Thanks to everyone who assisted me on this transaction!!

Purchased my son’s first vehicle from them and ate very - Davis Hogan

Purchased my son’s first vehicle from them and ate very pleased with their service. Great communication and post-sale service. Highly recommend!!

I would like to say that I am one of those people who... - jhormuth

I would like to say that I am one of those people who rarely write reviews, so for me to take time out of a busy day to do so means that something must have really moved me. To start let me give you a little information as to how I view things so you will understand where I am coming from. First and for most the most part I am a realist, meaning I understand how thing are and know they are not always going to be perfect. Second customer service and attitude are huge in my purchasing experience, and will cause me to keep going back to the same place time and time again. Third is how a company handles its issues and deals with its customers during that time. With all that given let me tell you about my purchasing experience. I was looking for a car for my wife and I just to enjoy, a third vehicle for weekend trips and such. I managed to find an extremely nice 04 BMW 330Ci, convertible; it was a one owner, local vehicle that had never been in an accident. I did a fair amount of research on this car and local (within 300 miles) competitors. After all my research I found that my best purchase was right here, 6.7 miles from my house at Select Automotive. Mr. Loizou, the owner Select Automotive, had his inventoried 04 BMW priced thousands less than his competition and an amazing sales staff to boot. That brought me into a win, win situation by choosing Select Automotive. The 04 BMW was in great shape and I am extremely happy with my purchase. I still have about 1500 dollars worth of work to do and make it my own, but that is for new rims, Halo headlights, and things of that nature. Even with that additional money I am still 1500 dollars cheaper then the next closest competitor. That sounds like a victory everyday of the week. I knew going into this process that any car I bought would have something that I would change or need to fix for my liking. I am buying a Pre-Owned car and saving thousands from new car prices. If I wanted it to be perfect, just like I wanted, I would have ordered it brand new from the factory and spent four times as much. Bottom line, George Loizou has built a great dealership in, Select Automotive, and has put together a fine staff led by Carter Bell, Craig Beldo, and George Small. They have and sell great Pre-Owned cars at great prices and take care of their customers. If you read negative comments or hear bad things on these folks, be cautious of how much you believe. These guys bend over backwards to help people and put trust in people whose track record says they shouldn’t. Select gave me great customer service, had a winning, friendly attitude and has earned a customer for years. As I said in the beginning, I rarely write reviews but felt compelled to sing the praises of these folks. Wish I saw this in more places.

One of the Best - mclaughlins4

Purchased a Suburban there last weekend. Billy and Andy continue to work with me throughout this week to be sure everything is just right. We talked on phone beforehand and based on needs and price point, they recommended a Suburban different than the original one I wanted and it was best move. I bought it. In and out quickly, no bull. Best customer service and they do it right. Will definitely go back and recommend.

I was really pleased with Joe and found him to be very - urgreatestfan

I was really pleased with Joe and found him to be very supportive since we were working with a classic car and "number matching parts". We had worked through some logistical issues as I am long distance. Between the time I stated I wanted the car and had an inspection date ready to go, more people became interested in the car. He assured me that I still had my position as first after another buyer blew through the time window he was given. Instead of confirming the date, Joe told me that we couldn't go any further and we needed to get the deal done as there were others interested. He had not responded to an email the day before summarizing what we agreed to which included scheduling the inspection. Basically, as I pointed out, any long distant buyer can't compete with a buyer who can walk in and look over a car before giving a deposit. I was shocked after all the promises of ethical dealings that this became a pressure campaign before I could get the car inspected. That is a $600 commitment on my part. I would say that represents and serious buyer. Very, very disappointed. I am reluctant to try to buy a car long distance again. Caveat emptor.......

Top Gear Motors responded quickly to all my questions. - Betsy

Top Gear Motors responded quickly to all my questions. They were honest and fixed a small part on my car prior to purchase. It was a positive experience, and I would recommend them.

Excellent, responsive personnel - MaS0nG1213

OneStop was helpful, friendly and no hassle. I would recommend checking out their inventory. Charisma was very helpful in answering my questions and with the purchase.

Tommy is awesome and he is going above and beyond to help - Alan T

Tommy is awesome and he is going above and beyond to help me. I appreciate his rapid responses and his accurate answers.

The salesman was nice enough but the car did not meet my - MarionHolloway

The salesman was nice enough but the car did not meet my expectations. However, based on the asking price, I should not have expected anything nicer. It was raining and they did not have umbrellas. The salesman did not meet us at the specified time, but that was not really a problem because the car was nothing like what I had hoped to find so we left without seeing the salesman. The building was unimpressive with a shattered entrance door and generally worn out look which does not instill confidence.

757 Auto Brokers is an incredible dealership. - ohsoftsky

757 Auto Brokers is an incredible dealership. They are trustworthy and honest, they offer great deals, they are flexible and friendly. They are a local small business and they really focus on the individual customer. I had the choice between multiple great quality, well-maintained cars in my price range, and I saw that there were similar options for other price ranges as well. I was worried to be trying to buy a car, but Julia put at ease immediately! She never pushed me to pay more for a car than was in my budget, and when showing me cars even accounted for DMV fees and state tax so I wouldn't be stuck with an unexpectedly too high final cost. She never rushed me in my decision-making and made sure to really explain all of my options to me. She never over-promised, and always made sure to stick to the facts when talking about the details of the car. When a pre-sale inspection revealed a couple of minor cosmetic issues with the car, 757 Auto Brokers were quick and efficient about getting them fixed. They never even mentioned the idea of charging me for the issues. They even offered to adjust my buyer's contract to include mention of the cosmetic issues so I could buy the car sooner and bring it back for the touch-ups and still feel safe knowing I wouldn't be charged unfairly. My saleswoman, Julia, was incredibly kind and friendly, as well as competent and knowledgeable. I have now been driving my car around for a week, and it is an absolute dream. I would recommend this business to absolutely everybody looking for a used car! I truly cannot recommend them highly enough!

Quick response but car had been wrecked. - Waynjbrown

Quick response but car had been wrecked. Did not inquire further about the vehicle but at least they replied

Do not go here - G35skyline

I bought a g35 from here. Biggest mistake of my life i swear. I wouldnt recommend buyin from them unless you want a car with a salvage title. All their cars were bought from salvage auctions, i found that out because i tried to trade my g35 in for a manual one and then the dealer i was trying to trade my car in with gave me the carfax on my car after they appraised it. Yes a&r motors told me all their cars been in accidents but when i asked what happened to the car i bought he told me it was a fender bender and thats it, he said thats all that happened.... Not the case. My car been in 5 accidents and has been totalled once and air bags deployed twice. I got screwed over. I should of asked for the carfax i know. But after i found this out i went back up there with my parents and he told me he doesnt even pull up the carfax then he tried to act like he didnt know the history on the cars. When i bought the car i went with my friend and im only 19 i should of went with my parents since it was my first time but its life i guess. Now im in dept of $12,000 for a car thats not even worth a 3rd of that. I would advise everybody to skip this dealer. I wish i did.

Think before you stop there - Marnie Lacy

I brought a 2003 dodge neon in March 2016 and broke down in April 2016 because of the transmission so left me with no car

Customer service has always been a Strong Value I welcome - Alice M.

Customer service has always been a Strong Value I welcome deeply!! After finding out that this mechanic sold used cars it turned my car buying life around. Why not purchase a vehicle from the mechanic that would know the vehicle inside out. I am very happy with the help and financing that was provided by Ms. Shakina. Very friendly and caring environment. Thank You, Alice M.

So I have been searching online for a reliable commuter... - Claire171

So I have been searching online for a reliable commuter car. I'm a very careful buyer, I read reviews before going to any dealer. On my search I came across Altech Cars Ltd and they had a few good reviews. This dealer had a good selection of camry's and corolla's with really good prices. So I made an appointment with Bob, he a very nice person and very polite. I finally arrived at the dealership and this was a very nice place, not what I was expecting. So we went on the test drive, the vehicle ran great and it was VA inspected. I bought the vehicle, and im a very happy and satisfied customer. My vehicle is running great, and this review is to show my appreciation. Thank you so much

I’ve contacted them three different times/ways and they - Marylandmaven

I’ve contacted them three different times/ways and they have not responded to me about a car I’m trying to purchase from them. So they can just keep it.

Best used dealership by far in the area. - BMichael

I can not tell you enough about how Auto Chiefs made an amazing impression on me on my visit to the dealership. The guys there were very non-assertive, yet attentive of their customers. They are honest, and I got to meet most of the guys there. They told me the truth about how the process works for them, and how they buy and sell vehicles. The service manager was great, i had noticed a slight problem when test driving a vehicle, and as soon as I came back from the test drive he had talked to me about the situation; and even shared in the service records for the vehicle. The Manager was great also, he had helped me understand their financing options, and coverage's after I left that evening. The process is never easy finding a new vehicle for yourself, especially if it is a used one. These guys made it possible for me to find the right truck, in a overcrowded market of NOVA. If I were to personally recommend a dealership it will be these guys.

Pleasant staff who listened and created a great buying - Randy G

Pleasant staff who listened and created a great buying experience. Easy to work with. The car on the lot was as described in the sales listing. They allowed my mechanic to look over the car for my peace of mind and completely handled all the DMV filings and paperwork...I'm completely satisfied with the results.

Autoland has left me stranded with a broken car and an - Tiffany Hall

Autoland has left me stranded with a broken car and an empty wallet. Owner of this location, Hashmi, Shamim is same owner of Thornburg location. I trusted them because they gave me a 15 days contract to return the car after I got Pre-purchase inspection done with Infiniti if I found any issues! Well def did! Had an oil leak, sunroof leak, etc Took it back to their Thornburg location. They did not take vehicle out of my name. They kept it over 30 days then claimed it's all fixed! NO... 2 days after getting it from them oil issues started again and it started smelling. It now was towed to a shop and sitting needing $15k engine replacement. The sunroof is still leaking. I am paying a car loan on a vehicle for next 4 years that I can not even move, shouldn't be in my name, can't afford to pay a $15,000 engine replacement on and credit is tied up on this vehicle so can't even get another one to get my 3 kids around! 'Disappointing' doesn't begin to cover it. They also post signs saying they are BBB members BUT not and have a F rating! This is not a trustworthy place, same owner of Thornburg owns this location Save yourself the trouble and do not give them a cent. They sell anything but quality cars and give contracts but they are no good. Avoid at all costs! We went yesterday to the Thornburg location and they have taken every car off the lot and shut it down there. We went to the Fredericksburg location and the owner of both locations, Hashmi, Shamim told Stafford Sheriff's Office and Police officers he was not the owner, (Incident #2024011187) and go to Thornburg location and see Khalid Mirza who is the location Dealer Operator. Upon arriving there is when we noticed the entire dealership is now closed up and no cars on the location. He refused to come speak. The Sales Person, Jessica Crane Brendle Hawley (who has no license and not sure how she can even be a sales person) was there boxing the office up with movers and tried to have us charged with trespassing when we had Spotsylvania officers meet us there. Everyone should AVOID at all cost!

Deceptive sales practice - Leave the lot, expect nothing after

Purchased a vehicle in which I asked 3 times for photos for body damage upon arrival, the tailgate was broken in three spots he informs BBB his missed that area but yet found the smallest ding on bumper to photo? car arrives the check engine light goes on the next day, moon roof breaks, tires too big per dealership for vehicle ect ect states not party of warranty....wants to fix the tailgate under his term and his small dealer rate when I have 3 viable repair rates from dealerships which don't come close because he just wants to put a band aid on the fix. This guy knew what he was doing right from the start since he missed such damage and caught the little scratches everywhere else but three times after req. photos somehow blew by those.....now I had to hire an attorney yest to collect on fee's to repair....very dishonest salesmen, think twice before purchasing if you want someone trustworthy. I was very upfront with him, and he took me for a ride!!!

Walking around the car I wanted, I saw a mirror was - wiantjohn

Walking around the car I wanted, I saw a mirror was broken, and was told, “If you buy the car, we’ll fix that.” {The car was delivered to me with that gray mirror replaced by a black mirror}. While I waited for the car to get delivered to me, I noticed that the website, and about 3 other phone numbers for these guys didn’t help. The website email address got me a form letter response. Their voice mailboxes are full. It almost seemed as if they took my deposit and left town. They were willing to put in writing that I could call them if my vehicle didn’t pass inspection, and they would “take care of it.” Later, as I was getting screamed at for not responding to a text asking me, “who are you?” …. I discovered that actually meant they wanted me to drive back 70 miles to let them fix it / not reimburse me. Is that a trick, stupidity, or is that just a Lie? At one point, I was asking when I could get the car picked up to have it delivered to me and was told they were “waiting on a $89 part.” I insisted I could not wait longer and would pay for that part to be replaced myself. Later, that part was quoted as over $2,000 to replace. My mechanic also said, “I don’t understand why somebody put this NON compatible (after – market) part on this car…. unless they were just trying to sell it - or something.” (Or something). They claimed they have several different people in this dealership, in that small house by the road, but I only met two brothers. The various cell phone numbers I was called from - had various names shown. Ultimately, separate from the roughly $2,500 I’ve paid to get this car fully repaired, etc.SO FAR, since the purchase, it’s still a good car / decent deal. If it weren’t for the strange explosion of intimidation tactics I heard when we discussed the promised reimbursement (they lead me to believe I had coming), I may have enjoyed the purchase. But now, I wonder if the “as is” warnings all over their windshields allows for various people to remove and re-sell parts, or something. I would never have considered such a thing if it weren’t for the overwhelming dishonesty about the inspection reimbursement lie. When somebody screams at you with illogical statements, there is a very good chance they just want you to "go away."

AutoLink JEB & JEFF are DISHONEST salesman...They wo THEIVES - Sad because of unfair treatment

They charged me twice for the same part...my warranty company paid but they would not release my car to me until I paid the same amt. The warranty company paid.... warranty company advised me to pursue getting my money back..they agree that JeB & Jess are DISHONEST dealers and That I was treated unfairly.

Carlee is the best! - Rebeccacatherine33

Carlee is the best!!! Make sure to ask for her- she'll make sure you get exactly what you are looking for in a new car!!! Thanks Carlee!!! We will be back!

Excellent Prices on Vehicles - Mahan

Easy People to deal with. They have negotiable prices and perfect warranty. I am so happy with them and recommend them to anyone who is looking to buy used cars from the best used car dealership in 23454 area.

I bought the car from them, they were up front and easy - Matt

I bought the car from them, they were up front and easy to get along with. I liked that they handled driving the car over to my shop and had it inspected with handling needed repairs with the answer being “I got you” they took care of the minor repairs and I enjoyed the experience compared to the other small dealerships I’ll probably buy my next cheap car from them. Thanks!