921 Virginia Used Car Dealers

Defected Cadillac 09 srx returned and still listed for sale - Alestock family

On 9/14/16 we bought a Cadillac 09 srx. On our way home, a two hour trip, the car shook, accompanied by noises and then a dash light came on. The second day we saw Gray smoke was coming from car! Not only this, the salesman over priced the bill of sell to my bank by 300.00! When we explained our concerns the serviceman and salesman had clear explanation for each concern. Conviently, both knew a very good explanation why the car shook why it was making noises and why the dash light was on! When we wanted to return the car less than 48 hours later, we were required to pay a total of 1,000.00 before we could walk away without this death trap. 24 hours later this car is still on there inventory list for sale. Buyers BEWARE!!

Paul Poindexter is a very pleasant sales consultant. - colinbakerap

Paul Poindexter is a very pleasant sales consultant. Paul is very calm and nice to work with. We enjoyed our time with him - a real gentleman. The CX-5 is great!

Could have gotten a better interest rate even after I... - Retired

Could have gotten a better interest rate even after I came back to purchase a second vehicle less than 24 hours.

Great place to buy a car everyone was friendly and very - j_strick12

Great place to buy a car everyone was friendly and very laid back!! Would recommend to anyone!!!

Polite and very helpful, it was very quick and easy, I - Humblebeginings706

Polite and very helpful, it was very quick and easy, I was highly impressed on how the dealers aren’t pushy like most dealers are. Highly impressed

This is how car buying should be! - tadpole1

My wife and I just wanted to look at cars. Our Murano was in very good condition and had low miles, we have had no issues with the car but we were really just wasting time. As we entered the store we were warmly greeted by Garrett Allison, It was not a practiced greeting but was genuine in every way. We told him that we just wanted to look and he informed us that he would be happy to show us all or any of the cars on his lot and that they have an extensive inventory on line. That set the tone right from the start, we looked at several cars, not once did we get the impression that he was tiring of us nor were we rushed in any way. We found a 2012 Kia that we both liked. I asked him to appraise our car and figure out what our payment would be if we were interested in buying this car, No commitment. While they were appraising my car I went on line to Kelly B.B. to see what a fair offer for my Murano should be. Within 30 mins we had an offer in our hands that was right in line with K.B.B. they rated our car as high as it could be rated and gave us the max for it. Ok that was the easy part right, No within just a few mins Garrett was explaining our options and what our payment would be. I have purchased many new and used cars in the past but never like this. CarMax has revised how to purchase a car. They have taken the best parts and made them better and the long tedious parts and minimized them as much as possible. I would tell anyone and everyone go to CarMax and enjoy your car buying experience. Go to CarMax and see for your self what personal attention really means! Ask for Garrett Allison and in the finance department Shay Delbridge, she was so helpful, nice, understanding and patient with us. As we drove away from CarMax of Newport News my wife and I were both commenting on what a wonderful experience we just completed and in fact did not go there to buy a car, but it was the Genuine kindness and courtesy of all of the employees that we encountered that helped us decide that we wanted to be a part of the CarMax family. John L. & Mary E.Rogers

Best Customer Service Ever - DHellams

I was looking for a vehicle to use as a commuter car. I wanted a hybrid and was lucky enough to find one in Winchester at Cars 4 Grab. I live in Fredericksburg VA and therefore had to drive over 80 miles one-way to get to the car lot. I called ahead and was greeted by a professional and competent representative. This gave me the confidence to take the long drive to view the car. When I arrived, I was met by the owner and his wife. I was made to feel extremely welcome and all of my questions were answered. There was no pressure just good conversation and I felt like I could trust this individual. The owner "Nick" went out of his way to ensure that I was taken care of and the vehicle met my needs. He was honest and trustworthy, a trait that is not commonly found in a car salesman. I would definitely purchase from him again and refer friends and family to do business with him and his company. It was a great experience and I received a great car at a awesome price.

Had a great experience in buying my 2015 Toyota Camry in - justinsmitty10

Had a great experience in buying my 2015 Toyota Camry in 2021. I dealt with Erik Kibler. Erik was very helpful in finding a car for me to safely get to work and back. Thanks buddy I appreciate it. The whole CMA Dealership is very friendly and knowledgeable and very helpful

Tremendous pride in this friendly family owned business - NIKOS E320

I have experienced a great relationship with European Cars of Williamsburg for the past 14 years. During this time I have purchased two Mercedes-Benzs, and have been completely satisfied with the performance of both vehicles. The Service Department is outstanding and accommodating. The service area is immaculate, well equipped with outstanding and knowledgeable trained mechanics. What stands out about European Cars of Williamsburg is the friendly family attitude to satisfy the needs of their customers.

Joe Anwari, the owner of this dealership, is a wonderful - mabijibo

Joe Anwari, the owner of this dealership, is a wonderful person, and showed me everything I asked about regarding the car I just bought from him. He had very clear records that showed all of the maintenance that had been done on the car, and he gave me a very good deal. If I need a car in the future, I wouldn’t hesitate to buy from him again! Five stars!!!!

I bought a Ford Edge platinum on 7/29/2023. - Judy B

I bought a Ford Edge platinum on 7/29/2023. There is a fine line between being a good salesman and being pushy. Both Shonte and Jeremy understood this balance and knocked it out of the park. Shonte was great at showing me the extra safety features of the car, and Jeremy completed the finance which was painless. I know that dealers prefer when you use their finance. I came with my own, but this didnt make a difference to the way I was treated. I can't speak highly enough of my experience - totally different from the 7 hours that I spent at a Mitsubishi dealership in New Jersey on one occasion. A job well done for his awesome team!!!!! The car is pretty cool too.

The dealer ship representative comunication skills ia - Martin

The dealer ship representative comunication skills ia very poor they are rude and do not provide necessary information about their products to the customers and their costs aren't fair at all

Sean is a pleasant man who cares about his customers. - realfuzz

Sean is a pleasant man who cares about his customers. He was a pleasure to work with. Great communication and responds quickly. I would definitely deal with him again.

Updated Review - JP4KNE

Porsche owner for more than 10 years. First time experience with a used car dealer. Great inventory selection. After an initial misunderstanding resolved, I am pleased to recommend this dealer.

I emailed them a question and they got back to me - adam_g_71

I emailed them a question and they got back to me promptly. Unfortunately they were pretty far away so i.was unable to look at the car.

Stay away from Kargar Motors!!! - Jupiter55

The worst used car dealership around. They will lie and tell you anything you want to hear just to sell a car. Look at all the reviews on Yelp, Google, Facebook and you'll get a good picture of their history of screwing people over. Steer clear of these people.

Got a car with serious problems - WiwatK

I want to be fair and would rather share what my experience was like with lifetime auto connection. It's a bit long but very honest. I bought a Toyota sienna 2014 from lifetime auto connection on 9/18. The car had 55k miles and was $14,750. They provided carfax record and courtesy inspection by Firestone. The inspection looked great and the car ran pretty solid. When I took the car home it made some noise. My friend thought it's the hydraulic lifter. After popping up the hood, the coolant cap was misplaced by something else. The real cap was found hanging between tubing. The back wiper was falling apart. There go the courtesy inspection by firestone! I drove to chicago and back, took it to the mechanic friend at Toyota to fix the noise problem on 9/25. The mechanic checked engine oil which was below the dipstick!! The engine burnt oil pretty significantly (like around a total of 2 qts after 2500 miles within 2 weeks). The mechanic checked the car history and told me the car has serious problem, oil gel/oil sludge. This problem was well documented prior to or during the car auction. Acfording to the service log, the car was also taken to Toyota service center in Frederickbirgh to diagnose the problem with drive train while it was with lifetime auto connection. The problem is already documented in the service history and would be seen by all mechanics. I believe lifetime auto knew the car has serious problems. The mechanic said the only way to fix the problem (oil Sludge and burning oil) is to get a new engine which can be very expensive. The 60000 miles drive train warranty with Toyota was voided due to negligence. I called Lifetime Auto regarding the problem and to see if they can do anything. I just got the car for a week. I was told by the owner that the car was fine; The car was taken to Toyota for a recall; and Toyota denied the warranty because I wasn't the first owner. His answers really threw me off! The toyota service log didn't show any recall services performed while the car was with Lifetime Auto Connection. And toyota warranty is transferable. To make it worse, the owner blamed me for not purchasing his extended warranty. The owner should know better that no warranty will cover damages due to negligence. Simply these are just plain Excuses/lies. Be very careful when buying car from Lifetime Auto Connection.

First Car Bought - Humna Sharif

I bought my first car from here. The dealership goes over and beyond expectations of serving the customer on what they really want and what they're looking for. Great customer service, I would definitely refer family and friends to buy their next vehicle from such a great dealership Mazari Motors. Especially if you're looking for a used car and want full disclosure of car condition, you get what is advertised. Clean cars, excellent customer service, beyond fair prices, fast checkout, and overall a really good experience.

Great place - SimoneDavid

The employees were very polite and kind to me. They helped me find an affordable car for me and it was a really good choice.

Unbelievable Experience - MariaRiveria

Great People, Great Service, Great Cars & Great Deals! I was in and out in minutes not hours. Will recommend to all my friends and relatives!

Great deal!! - mark

I hight recommend this dealership, they have very nice cars and they got me approve with low down payment. I will come again soon for second car.

Engine locked up, took a total loss after 3 weeks of purchas - 2018 Customer

My brother and I purchased a car here for $3,100 & left satisfied. Three weeks later the engine locked up and the warranty included in the purchase did not cover diagnostics to determine why, which would have cost $665 out of pocket. The warranty covered up to $1,000 in repairs but was no use to us, although we paid for it. Because our mechanic had no history of the vehicle, the initial diagnostics could have led to a need for another depending on what was found, costing us more money you be paid out of pocket. The dealer was willing to find us a discounted engine and finance 50% of the engine upfront if needed but not willing to refund any amount of the $3,100. My brother and I took a total loss on the vehicle after 3 weeks of purchasing the car and are back in the market for another car.

Easy Peasy - ImpalaMan804

I hate buying a car but the experience at DriveTime made it easy and enjoyable. The staff at the Petersburg store were friendly and professional. They put me the vehicle I wanted and was out the door quickly at a fair price. Thanks to everyone who assisted me on this transaction!!

Purchased my son’s first vehicle from them and ate very - Davis Hogan

Purchased my son’s first vehicle from them and ate very pleased with their service. Great communication and post-sale service. Highly recommend!!

I would like to say that I am one of those people who... - jhormuth

I would like to say that I am one of those people who rarely write reviews, so for me to take time out of a busy day to do so means that something must have really moved me. To start let me give you a little information as to how I view things so you will understand where I am coming from. First and for most the most part I am a realist, meaning I understand how thing are and know they are not always going to be perfect. Second customer service and attitude are huge in my purchasing experience, and will cause me to keep going back to the same place time and time again. Third is how a company handles its issues and deals with its customers during that time. With all that given let me tell you about my purchasing experience. I was looking for a car for my wife and I just to enjoy, a third vehicle for weekend trips and such. I managed to find an extremely nice 04 BMW 330Ci, convertible; it was a one owner, local vehicle that had never been in an accident. I did a fair amount of research on this car and local (within 300 miles) competitors. After all my research I found that my best purchase was right here, 6.7 miles from my house at Select Automotive. Mr. Loizou, the owner Select Automotive, had his inventoried 04 BMW priced thousands less than his competition and an amazing sales staff to boot. That brought me into a win, win situation by choosing Select Automotive. The 04 BMW was in great shape and I am extremely happy with my purchase. I still have about 1500 dollars worth of work to do and make it my own, but that is for new rims, Halo headlights, and things of that nature. Even with that additional money I am still 1500 dollars cheaper then the next closest competitor. That sounds like a victory everyday of the week. I knew going into this process that any car I bought would have something that I would change or need to fix for my liking. I am buying a Pre-Owned car and saving thousands from new car prices. If I wanted it to be perfect, just like I wanted, I would have ordered it brand new from the factory and spent four times as much. Bottom line, George Loizou has built a great dealership in, Select Automotive, and has put together a fine staff led by Carter Bell, Craig Beldo, and George Small. They have and sell great Pre-Owned cars at great prices and take care of their customers. If you read negative comments or hear bad things on these folks, be cautious of how much you believe. These guys bend over backwards to help people and put trust in people whose track record says they shouldn’t. Select gave me great customer service, had a winning, friendly attitude and has earned a customer for years. As I said in the beginning, I rarely write reviews but felt compelled to sing the praises of these folks. Wish I saw this in more places.

One of the Best - mclaughlins4

Purchased a Suburban there last weekend. Billy and Andy continue to work with me throughout this week to be sure everything is just right. We talked on phone beforehand and based on needs and price point, they recommended a Suburban different than the original one I wanted and it was best move. I bought it. In and out quickly, no bull. Best customer service and they do it right. Will definitely go back and recommend.