921 Virginia Used Car Dealers

I bought a 2004 Mercury station wagon sight unseen - itsthesmithfamily

I bought a 2004 Mercury station wagon sight unseen (except for the online information) and from talking to Cam in Virginia Fine Cars. All the information given online about the car was very accurate. Dealer salesman Sam met me and was very professional, helpful and efficient in making the sale. When I discovered there was no spare tire and contacted Sam, he was willing to pay for the wheel (not in the original contract). The car as detailed and presented is a very good buy and the sales process was very expedient and professional. I recommend buying a car from Virginia Fine Cars.

Marcos was the best! He put no pressure on me at all.... - RKC

Marcos was the best! He put no pressure on me at all. Answered all my questions. It was a very straight forward smooth experience. Friendly and helpful staff.

All cars sold here are rebuilt titles. - YunaWong_Shiraaz

All cars sold here are rebuilt titles...wish this was mentioned that the car was in an accident in the listing... would have been nice to know this before going all the way there, ready to buy.

Found a great truck at a great price here at Absolute.... - JOSHUA9694

Found a great truck at a great price here at Absolute. There was a small hickup when it came time to pick up but he made everything right! Would recommend to anyone looking for a reliable vehicle.

Good news at last ! - Donna_tibbs

i just bought me a car ! my credit isn't good at all and i had a repo due to my ex husband. anyways Tom over at autoloox helped me out and they attitude towards my situation surprised me they wanted to help. Half the time dealers don't help people with bad credit well they did and im happy as i don't know. Thanks yall

So many problems and thousands of dollars later, the - mzmelmel1967

So many problems and thousands of dollars later, the thing that's bothering me the most is they sold a car they knew had problems. The car failed inspection in April and 2 weeks later(at a different station) it passed. The problem hadn't been fixed and they knew that. We had to replace the control arms, in August, 6 weeks after buying the car.

Although I only had phone contact, they seemed attentive... - Tac fan

Although I only had phone contact, they seemed attentive and were eager to help me. I had quick responses to any questions that I had.

Escalade - suzanneof4

Antonio was great!! Good experience. First time buying a car from a dealer and he made us feel relaxed about the whole process. Would buy from this Company again.

They were very helpful. They did not burnden me to get ... - ndavis25

They were very helpful. They did not burnden me to get me to buy a car. Gave me space to choose and made sure I was happy with what I wanted. First time I had perfect Service.

Very Friendly and honest I rather some one be truthful - Griff

Very Friendly and honest I rather some one be truthful like they are. They have answered the phone and all my questions every time I have reached out to them.

I flew to Virginia from Minnesota to pick up the awesome - minnesotabobby

I flew to Virginia from Minnesota to pick up the awesome truck that they had. I drove it all the way pack to Minnesota through seven states. It was such an incredible vehicle.. However, there was no sales tax calculated with the purchase, So to register for title they are asking for additional $2000. So I have not been able to register the vehicle. The tunnel cover on the back of the truck will not open. So I had to take the vehicle to a mechanic. It turns out that the tail gate on the vehicle is also broken and wont open. So I have to pay to repair both the tail gate and the tunnel cover on a vehicle that I just purchased. They said the vehicle passed the State of Virginia inspection. I don't believe in allowing dealers to be able to sell damaged vehicles. Especially with the prices that auto buyers are asked to pay. And why does a vehicle that passed a state vehicle inspection also have to be repaired.

I would buy from this car dealership again. - JAR

I would buy from this car dealership again. Good car for a restart, if you want to get away from car payments and buy a car outright. The place I went to, Nas Auto Sales over in Virginia Beach. The owner she let me drive the car to get money orders to pay for the car. I had the car like all day and she was very welcoming in letting me take care of business to walk away with the car. I would recommend her and I will buy more cars from her in the future. Definitely a sleeper in the Virginia Beach area.

They are very professional and helpful my wife and both - Raiders22

They are very professional and helpful my wife and both got vehicle on the same day easy process

Did not contact me after being sent an inquiry. - street

Did not contact me after being sent an inquiry. So my complaint is their not really interested.

Sales Rep David demonstrate professional, knowledge and - sarah-Joy

Sales Rep David demonstrate professional, knowledge and attentive to my needs and concerns,also welcome service!

Big, clean showroom, with peaceful music, coffee area - Moonbeam

Big, clean showroom, with peaceful music, coffee area with snacks which created an overall pleasant environment to purchase a car. I liked that there weren't a bunch of sales people all huddled by the door ready to pounce on me when I came in the door. Jay was very helpful, patient and answered my myriad of questions since I hadn't bought a car in 13 years and everything in the cars today is new to me.

Juan was awesome when it came to the purchase of my Chevy... - Steven

Juan was awesome when it came to the purchase of my Chevy Avalanche 2 years ago. I was in and out in a hour tops. They treated me like family as soon as I walked on the lot.

From my first contact, the process at Lindsey VW of - Jeff

From my first contact, the process at Lindsey VW of Manassas was streamlined and first class from beginning to end. Hats off to Haben, Barry, and Mariya! My experience was excellent! Thank you!

M.W. Auto Sales has a great selection of vehicles!! - Bigchief

I purchased a 2008 Yukon from M.W. Auto Sales a couple of months ago. I must say that the service I received was very pleasant and it made my SUV buying experience much easier. The entire process from searching the lot to signing the papers was seamless! My SUV was reasonably priced in comparison with Kelley Blue Book and they provided me with a Carfax report. I like that all the cars are hand-picked by the owner and it shows because my SUV is SUPER CLEAN and runs very well. The salesmen were very friendly and knowledgeable and they have good quality selection of cars.

EXCELLENT CUSTOMER SERVICE! - Ieshap925

EXCELLENT CUSTOMER SERVICE! Great staff!.Beautiful vehicle. Fast, Friendly, Fair and upfront. Really GOOD place to purchase your next car. My car is awesome!..

BIG MISTAKE AGAIN!!! - Dunn123

I don't normally purchase used vehicles because of two bad experiences. However; during October 2015 I decided to give a used car dealer another try. BIG MISTAKE AGAIN!!! I found a vehicle located at Premium Motors Inc (Located in Stafford, VA off Jefferson Davis Hwy (Rt-1)) I visited and test drove the vehicle. The original asking price was $10,000.00 but the Kelly Blue Book was $8,300.00 which I informed the dealer at Premium Motors Inc. The Premium Motors Inc dealer and I agreed on a total price for the vehicle ($7,800.00) after he told me he had put $7,500 into the vehicle. I was clearly asking questions because of my prior experiences with these "side of the road thieves" lying to customers. The Premium Motors Inc. dealer showed me a Car-Fax which was clean and had one previous owner. He even stated, "if you have any problems, just bring it in and I'll have my guys take care of it". I handed the dealer $7,800.00, and he happily accepted it. The thirty day tags provided by Premium Motors Inc were expiring, so I called the dealer to inquire about the plates; he stated, "oh I just got them today (day 29). I went to Premium Motors Inc and the dealer gave me some documents, telling me to take them to the DMV and they'll give me the plates. The DMV told me the taxes had to be paid ($332.96), and the vehicle required an emissions test ($28.00). Because of the previous lies, I contacted the dealer at Premium Motors Inc and passed my concern to the lady at the front desk. I also told her I wanted to know if there was something else this guy at Premium Motors Inc was not telling me about this vehicle. She informed me that the dealer who sold me the vehicle was not in, but she would pass the information to him, and have him contact me. I was on my cell phone across the street from Premium Motors Inc; he was in-fact at his desk next to the lady whom I was speaking with. Of course I never received a return call from Premium Motors Inc. Chain of problems with this vehicle begins; I immediately made an appointment with GMC’s service department and ask if they could run a diagnostic on the vehicle, and tell me everything that's wrong: here is what this pathetic guy at Premium Motors Inc sold me: (1) Before I purchased the vehicle, I asked about the vehicle pulling to the right when braking and riding rough, he told me the tire was low, and they added air and he told me the vehicle drives fine now: GMC Service department found: Front struts, and rear shock severely worn and needed to be replaced, and alignment was terribly off (I paid $1,058.65) to have this work completed. (2) When I test drove the vehicle before sale during October 2015, I noticed a (Next Service due (Mar 2016)) jiffy lube service sticker on the top left windshield. Between the time I test drove and took delivery (45 minutes), someone had scraped the sticker off the windshield. That concerned me, and for good reason: GMC replace the oil, adding it had not been replace for a long time as it was thick and very dirty, the oil filter was stuck on the motor because it had not been change in so long. (3) During Feb 2016, the vehicle continued to drive sluggish until it loss power on I-95 in rush-hour traffic; $135.00 for a tow to GMC, and the mechanics at the service department reveals: Throttle Body Assembly (bad), Steering Angle Sensor (bad), Headlamp relay (bad), AC belt (hanging from vehicle), AC Belt tensioner pulley (locked) Serpentine Belt (needed replacement), ECM (bad), and Clutch fan (bad). GMC's even screwed me by charging me $2,157.02 to fix the problems, including items that were recalled by GMC. A month later, the vehicle lost power again, costing me another $2,100.00 to get the vehicle driving correctly. There you go; over $6,000.00 to fix a vehicle worth $8,300.00. Moral of my factual story (I have all documents and sales receipts to prove); many folks now days has absolutely no morals with it comes to making a dollar. They will lie, cheat, steal, or whatever they have to do to get into your pockets. This guy at Premium Motors Inc was no different. He did not know my financial status (not that it made what Premium Motors Inc did right). To date, I've purchased a total of five used vehicles; (1) from New and Used car dealership: no problems, (1) from private party: no problems, (3) from Used Car dealership ("side of the road dealer"): major problems with all three. Please save yourself time and lots of money by purchasing your used vehicles from a reputable New/Used dealer, private party, or a reputable honest used car dealer (there has to be some good ones in the U.S.). Three strikes are enough for me; I will never purchase another used vehicle from a side of the road dealer. Folks; we have to aggressively expose the behavior of these dealers to protect our friends, family, and neighbors to our left and right. We do not need the government to shut down companies like Premium Motors Inc, we have the power to do that ourselves. Please spread the word!!!

My father-in-law is in failing health and asked me if I... - jscottfaircloth

My father-in-law is in failing health and asked me if I would step in for him and help my mother-in-law find a new car. Of course... I'd do anything for them and was happy to help. But, also, felt the pressure a bit as I wanted to make sure I brought home a car he'd be pleased with... so I was probably paying a bit more attention to the little things than I otherwise might have. So, after test driving a few cars, we eventually zeroed in on Lexus ES350. It had to have low miles and the blind spot monitoring feature... those were both super important to my father-in-law as he's preparing her for life without him. Because of the "in-law" dynamic, out of the gate I was thinking CarMax because I thought that would just give me a bit of peace of mind buying from a big/well-known dealer. So, we got her trade in appraised there and paid the $200 fee to have a Lexus ES350 shipped in from their Richmond store. While we waited though, I found a Lexus ES350 at Sterling Auto Imports. It was nearly identical vehicle with a few more miles (20K vs 14K) but was newer (2018 vs 2017 at Carmax). It drove perfect and was in near pristine condition except for a couple of relatively minor paint chips. Eddie assured me he would have those fixed, but I was hesitant to make a decision until I saw the Carmax one. Fast forward a couple of days... when the Carmax car arrived, it also had a paint chip issue on the back bumper but there had some "spidering" in the paint that I could see getting worse. I was still going to buy it as the salesperson assured me they would fix the issue. However, they called me back in a few hours and told me they fixed it. He sent my pictures of their "fix"... which apparently entailed slapping some miscolored touch up paint on the bumper. It looked worse than before. Even then I was STILL going to take another look in person... again, because I was taking comfort in the "big box/brand" of Carmax. But, on the way back to Carmax with my mother-in-law, I said "let's take another look at that 2018... I really want to see that one again." So, we did. And I'm glad we did. First off, Eddie assured me that he would rectify the minor paint issue and it would look perfect. Again, the "in-law" pressure was strong and I really, really wanted my father-in-law to see a fairly perfect car... not a nice car ruined with some distracting touch up paint from walmart. In the end, we made a deal for the car and I never made it back to Carmax. Thrilled to report that Eddie went above and beyond and he exceeded our expectations w/the paint correction. Unlike Carmax, he fixed it RIGHT and, indeed, made it look perfect. Additionally, Eddie matched Carmax's offer (which I thought was a good trade-in offer) on her car. Oh, and the car was priced well below Carmax... which allowed her to avoid a car payment... which was also important to my father-in-law. So, in the end... Mother-in-law was happy... Father-in-Law was happy. And, Eddie/Sterling Auto Imports is who I'll call for my next car purchase (well, after my 2021 Ford Bronco arrives this week... which will be the one and only "new" car purchase of my life). BTW he's got a sweet Mercedes GT in the show room that looks sssssseeeexxxxxy.

A dealership I trust - Randy

Over the years I have bought three cars from Springfield Motors. The staff and service is outstanding. I wouldn't even consideration trusting my work to anyone else. When looking for a used car staff could have sold me something that cost more than I needed. We talked about my wants and needs. They offered suggestions and I ended with cars that are the perfect fit.

USED CAR DEALER WORKING HARD TO TAKE ADVANTAGE OF FEMALE - CarolynPaige

USED CAR DEALER WORKING HARD TO TAKE ADVANTAGE OF FEMALE VETERAN BUYERS. STOLE $20K. SAME COMPANY AS LEESBURG AUTO IMPORT Salesperson: PAUL YASSINI Manager: YASSER EL-AZEM May 24, 2024 @ 1730: Vehicle PURCHASED May 25, 2024 @ 1325: Vehicle UNDRIVABLE **Purchase was contingent on fixing previous issue (shaking/vibration) May 25, 2024 1329: Called Yasser to report issue, he was unavailable. Requested a call back. 1421: Paul called, stating he’d have the vehicle towed & repaired. Since the vehicle sale was contingent on fixing this issue, I asked to return it as I was leaving town for an unknown period. Paul got heated, stating LAI wouldn’t take the vehicle & wasn't responsible. I reiterated the deal was contingent on this very issue being corrected. After continued conversation, I asked to speak w/ management. Paul said I didn’t need to speak w/ a manager, he had store manager authority & was told to deal w/ this. I then stated they can come get the vehicle & then payment can be stopped. Paul then raised his voice, threatening that I'd be committing a felony & cops would be sent to pound on my door. I stated the conversation was over & I’d only speak w/ the manager. 1432: Paul texted, asking the vehicles location. After I sent the address, Paul texted: “…. Jeep Dealership has already accepted fault & will remediate the issues necessary...We’ll cover towing costs for bringing the vehicle here, & may also potentially compensate you for your loaner vehicle…” I replied: “…. Happy to discuss w/ the manager.” 1537: I texted Paul: “…We’re still waiting to talk to the manager to figure out a resolution…...” 1630: I texted: “We need to hear back by 1700” Paul texted shortly after: “I understand thank you! One moment.” While waiting, I ran a diagnostic on the vehicle & discovered that the misfire issue supposedly corrected wasn’t corrected. 1900: Manager never called (7hrs of waiting). May 26, 2024 2030: I posted the above in a review. 2102: Paul texted, “Hello... What would you like for us to do? At this point if you’re genuinely unhappy with your purchase & don’t want us to tow the vehicle to the shop & would prefer an unwinding of the deal please remove your negative review & reach out to me in regard to exactly what you prefer we do.… We’re willing to work with you but we just ask that you refrain from negatively slandering us until we have reached a resolution for your issue…I’m sorry again about any negative experience you’ve had with us but we’ll practically do whatever it takes to improve your experience with us or at the absolute least remediate the financial loss of purchasing the vehicle by refunding you in full if that’s what you genuinely would prefer..” I stated I wanted to unwind the deal as offered. May 27, 2024 0827: Paul texted, “Goodmorning…! Okay, I’ve spoken to the necessary authorities in our company & are willing to resolve the issue using your proposition to unwind the deal. You may go ahead & remove the review while we process your request & as agreed, if you face any hiccups in the next 24 hours you may reinstate your review!” 1103: Yasser emailed, “The following transcription is an official confirmation from our establishment (Leesburg Auto Import) stating that we’re willing & able to begin the appeal process to obtain an exceptional approval against our policy (all sales final) in order to satisfy your request of cancellation, under the conditions of mutual agreement & removal of any & all public correspondence including publicly published negative reviews &/or statements...” 1229: Yasser emailed, “May this be written confirmation that our appeals process will take no longer than 72 hours to finalize & shipping arrangements to pick up the Vehicle from … will be made within the business day.” I agreed to remove the review until May 31 pending resolution. May 28, 2024 @1129 LAI took possession of vehicle June 8, 2024: LAI's ignored communication efforts & hasn’t issued a refund despite vehicle possession.

Never buy a car from them. - serenity

Never buy a car from them. I got a BMW X1 from them this Tuesday. When I checked the car last Saturday, the dealer told me that the only problem with the car was the rear camera did not work. When I picked up the car on Tuesday, the dealer told me that the door could not be locked. When I drove the car back home, I check the car again, I found that the windshield system did not work. And the "service engine soon" lights on indicate an engine problem. All these problems, they didn't tell me. So never buy a Car from liars like them!

Brandon is shady - Nothappy

Contacted multiple times to get tags No response also sold my wife a van that had gashes in side wall tire light comes on and check engine light came on when we left the lot. He lyes to creditors to up sale vehicle. O did I mention it broke done on my wife today on the way to pick up our children. When I say xxx I don’t know which is worse him or the vehicle he sold my wife.

Had a good experience. David took care of me and it was... - rdempsey27

Had a good experience. David took care of me and it was not a painful experience. I Would recommend them to anyone I know. Very good service

they wanted me to just give them my 2004 jeep grand - silv6907

they wanted me to just give them my 2004 jeep grand cherokee and pay what they we're askin for theirs