73 Virginia Ford Dealers

Very professional staff very knowledgeable in the - Jwm77694

Very professional staff very knowledgeable in the automotive field Lance an Jasmine are very knowledgeable and professional

I had a quick, smooth, and truly pleasurable auto-buying - superduty.gj

I had a quick, smooth, and truly pleasurable auto-buying experience at Empire Ford Lincoln in Abingdon, VA. A big thank you to Tristan, Becky, Jason, and Jeff for being so courteous, attentive, and helpful throughout the entire process. Everyone was professional, friendly, and made the experience easy and stress-free. I really appreciate the time and care they took to make sure everything went smoothly. I highly recommend Empire Ford Lincoln to anyone looking for a great auto-buying experience. Be sure to ask for Tristan, Becky, Jason, and Jeff — they’re a fantastic team!

Had a good experience, salesman did a really good job, - Skyking

Had a good experience, salesman did a really good job, was knowlegable and very helpful

Their service department is outstanding. - bboonejr

Their service department is outstanding. A friendly and efficient group of people. Their mechanics are great.

I was very pleased with the service I had with tri-count - watsonpatricia764

I was very pleased with the service I had with tri-count Ford. They were very nice and friendly people.

Mike did great job explaining the total process - hlarmstrongjr

Mike did great job explaining the total process Explaining all the trucks features Very nice salesperson

I was very impressed with their product knowledge. - B.Q.

I was very impressed with their product knowledge. I've been considering a Ford Bronco Outerbanks for some time and actually needed to go out to state to find the model I wanted. They were only dealership, where their salesman actually understood how to operate the product and was able to point out what made that model unique. I had visited about 4 dealerships before and they were the first to have actual product knowledge. The Finance team also made the transaction smooth as well. I really appreciate their patience and trust; plus am truly excited for such a quality vehicle that was the best price on the east coast. I say this an analyst for a living and formerly ran a construction equipment shop. Just great value for service, warranty, and product quality.

Had a great experience at Priority Ford! - GMC Truck Guy

Had a great experience at Priority Ford! Nathan was fantastic and made the entire time simple and easy! Definitely will be a return customer!

Had a great time Richard did a fantastic job wood - andersonrault

Had a great time Richard did a fantastic job wood recommend him to people for his services

Everyone at Bill Talley Ford is customer oriented and try - tcmeeks56

Everyone at Bill Talley Ford is customer oriented and try their best to ensure customer satisfaction. I was very pleased with my experience with my salesperson, sales management team, and financial support team.

Nice friendly people, worked well with each other and - dhicks8460

Nice friendly people, worked well with each other and negotiated a good deal on the truck I was interested in.

Crystal in sales was so helpful. - richardespitee

Crystal in sales was so helpful. Kept me informed with emails and pictures and even videos throughout the whole process! This was an out of state purchase as well and she went above and beyond to help me. She is an asset to the Ford franchise. Thank you!

Very pleased with my Service Advisor Nathan Lucas, and - kddavisflooring

Very pleased with my Service Advisor Nathan Lucas, and Smart Ford Multi-point Inspection Form

This dealership always willing to work with the customer. - eyaw215

This dealership always willing to work with the customer. They make it convenient for you with their services.

I had a service scheduling issue at Malloy Ford of - rover

I had a service scheduling issue at Malloy Ford of Alexandria and decided to reach out about it. What impressed me was how fast the General Manager, Daniel Khan, personally got back to me and owned the situation. No excuses, just an apology and real solutions like mobile service and pick-up/delivery options. Deshaun also stepped up and helped me get both my vehicles scheduled for mobile service the very next day. They even provided complimentary service as a goodwill gesture. This is the kind of responsiveness and customer care that keeps me coming back. Highly recommend Malloy Ford of Alexandria.

I spent several days working with Malloy Ford of - paulroberts037

I spent several days working with Malloy Ford of Charlottesville regarding a 2022 Volvo XC60. I reviewed the Carfax, negotiated the removal of add-ons, discussed financing, arranged an independent inspection, and scheduled a test drive for September 25. On the morning of the appointment, I specifically confirmed that the vehicle was ready and was told it had been "pulled up" for me. I then advised that I would arrive around 11:00 AM after making a 1.5-hour journey. While already travelling, I was asked whether I wanted to leave a deposit to hold the vehicle. I declined, explaining that I intended to inspect the vehicle properly and arrange an independent inspection before making a final decision. When I arrived, I was told the vehicle was unavailable because another customer was test-driving it, going through paperwork, and had first refusal. I was then asked if I wanted to wait. I declined and left. What disappointed me most was that I had specifically asked to be informed if anything changed regarding the vehicle's availability before I made the trip. Had I been told the vehicle was with another customer, I simply would not have travelled. Shortly after leaving, I was informed that the vehicle was still available. I fully understand that dealerships have multiple interested buyers. What I found frustrating was travelling 1.5 hours based on a confirmed appointment, only to find the vehicle unavailable when I arrived. I also found it disappointing that despite several days of direct communication with the salesperson, arranging paperwork, financing, and the appointment itself, I never actually met the individual I had been dealing with. The vehicle may be excellent. Unfortunately, I never got the opportunity to find out. I expected a higher standard of professionalism, communication, and respect for a customer's time from an established dealership. Would I buy from Malloy Ford of Charlottesville after this experience? No.

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.

Totally lied to us. - Happyreader

Totally lied to us. Wanted to charge more after the issues were pointed out to them. I would not recommend dealing with them. Don't lie to make a sale. Will not work out in your favor. So glad we walked away.

I took my 2003 Ranger in for check engine light and - sharonalsop

I took my 2003 Ranger in for check engine light and engine miss. After a week I pick up my truck and as soon as I leave the lot the check engine light comes back on. When I take it back they said first thing they ask for is an additional $285. Dollar diagnostic fee which was included in the original $940. Dollars I paid them. They then proceed to tell me it was a different issue from the first time, same problem, check engine light and engine miss They are CROOKS

I was contacted by the service manager about my 2017 ford - mustangvibe97

I was contacted by the service manager about my 2017 ford explorer making a weird noise, I had left a review earlier because i was not very happy , After speaking with the service manager Brent at the end of the day, Brent assured me that he would work with me to resolve the issue with my Ford explorer, I've known Brent for many years, I'm glad he reached out to me. Thank you Brent Gary Mayweather

Wonderful car-buying experience. - Pat

Wonderful car-buying experience. Straight forward, fair deal. I will be using their service again. Many thanks to Dave and everyone at Parrish Ford!

The worst. - tomcynlab

The worst. Took my 2020 explorer to have a axle leak fixed and and the top mechanic tell me its not leaking when there was axle oil drenched on the felt bottom cover and dripping from actuator on front axle .I had to drive back to the dealer to show and argue with him where is was leaking.He finally agreed to fix it. After 2 days my vehicle was still outside nothing done .Girl at the service desk was rude and said this place is a xxxx hole. She was waiting on warranty to call back. So i called the my warranty company they said nobody called about anything on my vehicle. I just took my explorer and left.

Friendly and experienced staff. - Vod

Friendly and experienced staff. Very professional and helpful. The service department is top notch. I have used them for 20 years.

Bodie sigmon helped us when service was closed, we had a - Mikeysmith172024

Bodie sigmon helped us when service was closed, we had a flat tire and he went out of his way to put air in it for us!

We live in Colorado and found and purchased a new truck - hensleydavidg

We live in Colorado and found and purchased a new truck via Dustin Shull and Paul Obaugh Ford. I shopped around quite a bit and found the experience to be frustrating for the most part. By contrast, my experience with Dustin and Paul Obaugh was first-rate. Dustin sold us the truck we'd been searching for with no hassle or surprises. The truck cost what he said it would and he was very patient with us through the entire process of selling and transporting the vehicle to Colorado. I highly recommend Dustin as a salesman.

State Inspection - fordlover

Dan Zadory and Will Breedlove. Dan (service consultant) and Will always take good care of me and my vehicles no matter what I need. I had an 8AM appointment, arrived early and they took me right in and I was out in no time.

From the moment of the 1st call all the way through the - Sharon l Simmons

From the moment of the 1st call all the way through the entire process of getting my car to dealership, all repairs, keeping me updated, coordinating every aspect of of my experience including person drive to my home to pick me up so I could get my car back and on the road the entire process would not be possible without Cindy Johnson there guiding each department to make things happen. There was no Ai you had to speak to . THANK YOU CINDY JOHNSON OF APPLE FORD OF DANVILLE VA I WILL NEVER GO ANYWHERE ELSE.!I’ll also recommend everyone who inquire, there’s no other place to go except APPLE FORD, as long as CINDY JOHNSON is at the helm of the ship. Save yourself a big headache and just go there, btw every single person I encountered were excellent and intensive in was there assignment was THANK YOU !!!!!

Great place to buy a vehicle. - bdhensley7

Great place to buy a vehicle. They have lots of pre-owned inventory to choose from and many certified units.

CMA Ford stands behind the limited warranty on a used - richfitz

CMA Ford stands behind the limited warranty on a used car. They kept thier promise and took care of making things right.

My experience with Hardee Ford - James.h.randolph

I had an amazing experience with Kevin Smiley of Hardee Ford! He took time after hours to accommodate my busy schedule. He met with me on several occasions to help me with my decision. He didn't call me and bug me like a lot of car dealers have done to me in the past. He also didn't try to push a vehicle on me that I didn't want. I told him what I wanted and what I expected, and he delivered! I have purchased 6 vehicles in my life and this was by far the best experience yet. He, and the Hardee Ford staff really set the bar high with this one! I have been banking with a certain bank for 8 years and they were able to beat my banks rates!!!! Now I'm riding clean in one of the baddest trucks in my town! I will never do business anywhere else!