9 Vermont Buick Dealers

So easy to schedule an appointment with the web site < - Kenneth

So easy to schedule an appointment with the web site < work was done in a timely manner, job was well done, I was informed as the job going about the process, everyone is helpful and understanding Thank you for what you all do.

Enjoy everything about dealing with this dealership. - kimbrown

Enjoy everything about dealing with this dealership. I have found that both staff and sales team are excellent people with whom to do business.

I went today to look at a 2015 Ram with 117k miles. - Tmartin

I went today to look at a 2015 Ram with 117k miles. Before the test drive started the sales kid explained twice what "as is" meant, which I found odd. During the test drive, the engine light came on, So I asked to have the service department put there code reader on it. The salesman went in and came out a few minutes later explaining that their computer only worked on GM products. I kind of got a little ticked at this point and explained that the one they are legally required to have to preform state inspections has to read all makes. Then the story changed to they couldn't risk the liability of telling me what was wrong with it! At this point I started using words like dishonest, crooks, and shady and the sales kid agreed! Bottom line it was obvious the sales department had prior knowledge of major issues, and is trying to dump the truck onto someone else. Needless to say I will never do business with Brattleboro Auto Mall.

Today was my first visit to this location. - crystal.valarie

Today was my first visit to this location. I purchased a used Chevy at St. J Buick GMC from Nina and the Autosaver group offers free oil changes for vehicles purchased there. Spoiler alert: the oil changes are 100% free. No surprise costs or parts charges. Plus, everyone I encountered was polite and helpful. I live in the Burlington area, so going to Montpelier was more feasible than driving almost two hours to St. Johnsbury. I'm glad these guys run as tight a ship as St. J Buick GMC! This location is well-kept, has signage for locating the service center easily, and offers a customer lounge. The lounge is a tad small but had a space for me to work on my computer and offers a mini fridge with small bottles of water and juice pouches for kids. There's also free tea and coffee, and water fountains to refill a water bottle if you choose. I took advantage of the guest wi-fi to get work done and the hour flew by! The gentleman who helped me get checked in and out was nice, and I regret I didn't catch his name. The process of getting checked in as a first-time customer was super-fast, which wasn't expected since I wasn't in their system, but he made it a painless experience. As I was handed my $0 receipt for today, he did advise me that my rear brakes were wearing a tad low and to keep that in mind around the time I visit for my next oil change. I appreciate that he didn't push me to have them repaired ASAP or try to upsell me on anything else (like other places that claimed my brand-new cabin air filter needs to be replaced). Overall, I had a five-star experience here. My oil gauge was reset, and my Equinox was pulled right out front for easy locating. Thank you, Capitol City Buick GMC! I'll see you in February!

DOC Fee excessive, low ball trade price - Grnmtman

Saw a 2010 Patriot on their lot. Lots of miles, over 100K.Thought it was strange this vehicle was there.Should have been on one of those "Midnight Auto Sales" lots. Looked at the maintenance records and thought I would chance it. They tried to low ball me on my Jeep trade. Offered a little over three K.After insisting more,they went up to 5K. They sold my Jeep for 10K or around there. It was listed for 10. I paid too much for the Patriot.I thought it was listed correctly but found out later, not so. The Dealer DOC Feee is a dollar short of $400.00. My first two car payments went to pay that off. The Patriot is a total junk vehicle. I have driven it just a few thousand miles and it is throwing codes like 4x4 and ABS and skid control,etc, gas cap. Now I am stuck with a junk that I owe 6K on. The 4x4 will not go into position when the codes decide to pop up. Fooled me once, you will never fool me again. Had one repair done under 30 day warranty.Code on dash. They determined it was the gas cap.The vehicle came with a attached gas cap line. They replaced it with a non attached gas cap,the kind you get at Walmart for 6 bucks. That alone sent a red flag to me about this situation.

3 failed appointments for a simple repair. - Jiseph King

Scheduled an appointment a week ahead for certified service. After waiting an 1-1/2 hours they informed me that they did not have the parts and would have to reschedule. When the parts arrived I asked if they would mount and balance my tires at no cost. Mike told me to bring them and ask management. I spoke with Heath about waving the fee and he said no. So I explained this is my second trip and I have a 1 hour commute each way, then he said he would split it with me because he has to pay his tech. I told Heath to forget it and I would rather leave negative feed back for my unpaid 7 hours of inconvenience. Thanks Heath for unacceptable hospitality. Joe