179 Texas Mercedes-Benz Service Centers

The unpleasant experience of auto damage was turned into - Teyeager

The unpleasant experience of auto damage was turned into a pleasant experience by Edwin and the entire staff at AutoNation. Edwin is extremely knowledgeable in all aspects and went out of his way to be helpful.

Liz is the best and the service department overall is - ryan.lansford

Liz is the best and the service department overall is wonderful!! Been using them since they opened. Great experience.

Very friendly and keep us informed on the progress of the - salazardavid6619

Very friendly and keep us informed on the progress of the work that was done on the vehicle

Expensive, but worth the cost. - daveluirette

Expensive, but worth the cost. No one else I’d trust with my MBZ! Beautiful store…

Cheyenne was outstanding! - clairez

Cheyenne was outstanding! She should a 10 for her outstanding service for my car repair!

Great work, and great customer service. - Q7

Great work, and great customer service. They took care of me when I came in for a consultation until I picked up my vehicle.

Once again my experience was flawless. - DEAN_SLOAN

Once again my experience was flawless. Very expeditious, convenient, competent and professional. A seamless experience!

Jay kept me in the loop and updated throughout the entire - Andrew Rodriguez

Jay kept me in the loop and updated throughout the entire process. I hope to never get into another accident again, but if I do, I know exactly where to go and who to ask for. 10 out of 10. I will def recommend Autonation Collision Center to all of my contacts!

Absolutely amazing service. - J.J.

Absolutely amazing service. Won’t be going anywhere else after my recent visit. Superb!!!! FABULOUS SERVICE TEAM

Amaizing customer service starting with the receptionist - marthad450

Amaizing customer service starting with the receptionist and DeMarcus who was in charge of my car knew that I couldn't get a rental car while my car was in their shop and he work in my car within timely manner so I can have it back at soon as possible. Overall they all are very efficient. Thank you,

Very professional staff, had my car in and out of the - Ifndz

Very professional staff, had my car in and out of the shop with great results!

On 19 December 2024, I visited the MB of Georgetown since - VSOTOIII

On 19 December 2024, I visited the MB of Georgetown since I was having issues with my car battery. Once I spoke with Jay Derkacz and explained the problem with my car, he informed me of the process. Jay is awesome, professional and knowledgeable of his job. He makes me feel welcome and showed concern about my issue. The problem was identified and resolved. The Service department at Mercedes Benz of Georgetown are amazing.

MB Greenway always takes care of me and makes me feel - J Briley

MB Greenway always takes care of me and makes me feel like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor!

I've been using Mercedes-Benz of Houston North for many - cmpineda

I've been using Mercedes-Benz of Houston North for many years and they've always done a great job for me in repairs, services, and just good customer service. Brandon, my service coordinator for this last service/repair was very professional and kept me informed of any and all issues and concerns. I highly recommend them and will continue to use them!

They do a great job when it comes to service. - Rey.gonzalez

They do a great job when it comes to service. I was kept informed during the process and I received my car washed and cleaned. It look like new. Nice touch.

I was very satisfied with the service that they provided. - Chacha53

I was very satisfied with the service that they provided. They did an excellent job on my cars body work. And Kevin Hendrickson was great in keeping me informed about the work they were doing. He constantly kept me informed on how and what they were doing. I would recommend this body shop to my family and friends. The customer service was out of this world. If I need to I would go back again.

I recently visited Mercedes Benz of Sugar Land for - hafev63788

I recently visited Mercedes Benz of Sugar Land for routine maintenance on my car and was pleasantly surprised by the excellent customer service I received. While waiting for my car to be serviced, I had the pleasure of speaking with Steven Ho, one of the sales representatives. Steven was extremely knowledgeable about the various models of Mercedes Benz cars and took the time to answer all of my questions. He was patient, professional, and not at all pushy, which I appreciated. He took the time to understand my needs and preferences and showed me a few different cars that fit my criteria. I was impressed with the variety of cars they had on the lot and the attention to detail in their showroom. Steven's level of expertise and customer service were top-notch, and I felt comfortable and confident throughout the process. I would highly recommend Mercedes Benz of Sugar Land and Steven Ho for anyone in the market for a new car or needing car service. Thank you for the great experience!

Christina expedited the work on my vehicle from a car - Parsons

Christina expedited the work on my vehicle from a car wash incident. The work was done in a reasonable time working with the Hartford auto claim in July.

Excellent customer service relationship and perfect job - eionyemaobi

Excellent customer service relationship and perfect job performance. Service advisor was cordial and workmanship turned out impressive

The dealership was very organized and my service was - clayb.atchley

The dealership was very organized and my service was complete in a timely manner. Liam was very helpful.

The whole experience was very professional. - Mikeboehler

The whole experience was very professional. The shop is beautiful, very clean, and everybody seems to be very well trained. Ron Flores was great to work with, even though the entire process took about four months. The car looks good as new, and we are very pleased.

Great great great great great great great great great - TommyT

Great great great great great great great great great great great great great great great

This is for MB of Grapevine (Avondale) Service: I have - TomBoyDFW

This is for MB of Grapevine (Avondale) Service: I have been going to this dealership since it was originally built new. I've had my E63's, C300, CL55 and now my 2015 G550 serviced there. Sure... if I went to an indy shop, I could likely save a few dollars... But, it would: A: Cost me more time to go there, this is a close/convenient location. B: They may have to order parts, this dealer keeps a lot in-stock, so time is an issue as well - may take longer overall. C: I am confident in OEM MB USA Parts and Service D: They have all the correct MB Special tools and Electronic diagnostic tools. E: Their people... More on this below... So, Driving the G, I all of a sudden noticed a very odd imbalance. I thought it may have thrown a wheel weight or maybe something dangerous was stuck in the tire. Sure, I have a floor jack at home, and I could have raised each corner to look at the wheels/tires, but let's face it. This IS NOT what I do for a living! (Back to that convenience thing). So, I call the dealer. They said bring it in ASAP and they will diagnose it. It was such a strong imbalance, it could be a safety issue (Spoiler alert! It was!). They put it on a rack soon as I pulled up, sure enough, the Right Rear tire's tread was separating from the steel belts. They immediately changed the tire and put on my spare. They were not going to let me go home with a bad tire! The cost that day? Zero, Zip, Zilch. Nothing. Sure, I could have gone anywhere that day to get tires,,, but that's not me. The Service Advisor (Laila) set me up with their Tire Specialist. He assessed the situation and we discussed tires; types and brands. They were able to warranty the tire for me, so I bought all four (4), did a complete 4-wheel alignment and best of all, these will all have a road-hazard tire warranty as well. That's personal comfort for me. (Remember what I said up above about convenience!) They just made it too easy. Went back 2 days later when they had a set of 4 in, and got it all done. Big thanks to Laila, Their tire person (Can't recall his name - the unsung hero), the specialist technician who took care of me (Johnathan), and their Service Director Brittany who I have known for years and who always takes very good care of me and my family! Great experience overall. Makes me feel good taking my vehicles there for service. Great value! Plus, they do a great wash! Pro tip, their parts guy @ MB GV for those who do some things their self is Greg! Another stellar individual who goes out of their way to help out.

The repairs to my vehicle were excellent and completed as - jjb101

The repairs to my vehicle were excellent and completed as promised. Great staff, especially Josh Redd, the Collision Estimator. He appears to be the guy who has all the answers and the person who keeps things running smoothly and on schedule.

Did a great job on repairs, kept me informed throughout - Dani4kkg

Did a great job on repairs, kept me informed throughout the process and delivered on time.

My representative did a truly amazing service at - FRANKLIND7425

My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.

I was very happy with my service. - Kim

I was very happy with my service. He was able to explain what happened to my jeep. I will use again great customer service!

Austin was amazing! - rklak

Austin was amazing! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!!

All of the work was completed perfectly. - accr8808

All of the work was completed perfectly. Liz is always a pleasure to work with.

Very good job on telling me what needed to be done and - adrianscott34

Very good job on telling me what needed to be done and time frame was great once the repair started also staff was very nice and informative