40 Texas Mercury Dealers

The service department was very helpful did everything i - martin79935

The service department was very helpful did everything i asked and more had my truck back faster than expected I would recommend taking your vehicle to them

My car buying experience was great. - mayberrypd299

My car buying experience was great. I accomplished what I set out to do which was buy a car and do so primarily over the phone so I was not subjected to normal dealerships tactics and spending 6 hours at the dealership going back and forth. The salesman (David M.) was fantastic and fought for me not against me. Super professional and attentive to my requests. With everything completed I got a phone call things were approved and ready and upon arrival I was in and out in less than one hour which was great. Highly recommend David and the staff.

Honest, Not pushy. - danger.close1212

Honest, Not pushy. And offered a good deal. Just didn't have a way there. Very respectful. Good vehicles too

We have always for over 30 years had great service this - Djackscooter

We have always for over 30 years had great service this is a great and trustworthy dealer ship. Sad to what Ford motor company is doing to them

Great service and knowledgeable on product. - Frederickdc74

Great service and knowledgeable on product. Amazing price and low interest rate. Out the door in under 2 hours. Gave above market value on trade. See Eric Crawford . I trust him to get you best deal. All staff was amazing. Livingston Tx Gabriel Jordan Ford. Amen and Hallelujah for putting me in a reliable amazing truck that made my life better. Customer for life. I am telling all my friends and family to go to Gabriel Jordan Ford. Thanks again for the amazing experience.

Down to earth, regular people trying to help others. - brent

Down to earth, regular people trying to help others. Greg was truly after our best interest.

Very professional great service was kept informed through - fender71851

Very professional great service was kept informed through the hole process will take my truck there next time

Gene Messer took care of my issues and I was able to pick - Jwcarpe

Gene Messer took care of my issues and I was able to pick up my maverick in about 4 hours.They kept me informed by text and phone. They were very professional and curtious.

My salesman,DK Servier was awesome! - dmartin67

My salesman,DK Servier was awesome! my crazy business schedule did not allow me much time to get this deal done. DK even brought the truck to my business to give me one last look over before I made my decision. He was very patient and helpful no pressure. Thank you. DK and Aaron in finance for a no pressure experience

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

Best dealership experience we’ve had in a while. - 01aisles-unmoved

Best dealership experience we’ve had in a while. Sent my wife to check out a Powerstroke, and she didn’t like it. She found the Duramax of her dreams…. Can’t speak enough about how helpful Dakota was in the process. They made a good deal with us, and we took the truck home. I’ve been buying cars on average of 2 a year for the last 20 years…. Do the math, whatever Smith is doing right now- keep it up!! Although it’s creepy as xxxx that cars.com knew we made a deal…. Smdh….technology can be a bit nosey

The sales man Sammy found what I was looking for and made - antoniotrvn

The sales man Sammy found what I was looking for and made sure it was within my budget. Helped me out all the way through the sales and after. Can’t be any happier with the experience. This is the second vehicle I’ve bought there with Sammy. He will go out of his way to help. Thank. You Sammy Martinez

Sales people; great! - Nacprez

Sales people; great! Bruce in financing; great! Service dept.; needs communication skills. Their catchphrase, Forever Warranty, is a joke. 4 purchases here. Never been lied to and delayed like this last time by service dept. Won’t be bringing in car or buying anymore from here. Kept car for a month with no rental. No updates unless we called.

Sales manager with scew you if you give him a chance - Dawgie

Sales manager with scew you if you give him a chance Bought a new f150 without checking it out it was damaged service manager didn't even have the decently to call me back 13th new car Bought here and when I told him there won't be another hie response was OH WELL The service department will take parts off your car and not install them back Place went to xxxx since Griffith Sr got out of it and his son took over

I Salute Robert Gomez job well done 👍⭐️ I will continue... - Firefighter@50

I Salute Robert Gomez job well done 👍⭐️ I will continue taking my new truck for service there at Bowden I’m very happy with my 2021 Ford F-150

My husband stopped by on a Friday to look at the pick-up - frankswellservice

My husband stopped by on a Friday to look at the pick-up he bought. He put a downpayment on it, just so they wouldn't sell it. Saturday he called and we met the gentlemen from Pampa, TX half way. It was a great deal to see how convenient it was to not have to drive an hour and an hour back. They were very friendly. Very helpful!

I got my first new car from this dealership in 1968. - Don L

I got my first new car from this dealership in 1968. Even with a couple of changes in ownership they have been consistent in providing a good buyer experience. I recommend Big Country Ford without hesitation. My most recent new car delivery was about 3 weeks ago.

I just bought a 2025 Explorer from Bailey Auto Plaza in - Whitp

I just bought a 2025 Explorer from Bailey Auto Plaza in Graham. The buying experience was great, and their attention to detail was superb. I would highly recommend doing business with them.

Different type of review here... I intentionally waited... - Cliff Dugas

Different type of review here... I intentionally waited to hit the 50k miles driven from the original miles when I purchased my used 2017 Ford F250 from Silsbee Ford in August 2020. (more like a brand new truck as it was the cleanest I ever encountered). From the moment I called on it back in August 2020 through the purchasing experience a day later and post-follow-up satisfaction checks from Mike, my salesman, and the dealership I have to say they are top-notch! Definitely NOT a typical dealership! I was coming from out of state and Mike worked with me beyond expectations. After test driving and in the office for the financials, I was presented a rundown of the vehicle price; much to my surprise there were none of those frivolous or other dealer trap charges. It was a straight forward great price and bottom line. No need for the back and forth negotiating. The truck had an excellent price, no upcharges so I didn't hesitate to purchase it! I could not believe how easy, fast and genuinely relaxed we all were. Not faking for a sale, Mike and the team at Silsbee are sincere. You can tell it is up to the expectations of the owners and their values and service. Overall great experience with Silsbee Ford and there has been nothing wrong with my truck, which now has 155k miles on it! What a great buy! Thank you Mike and Silsbee Ford!

I had a pleasant experience dealing with Wendel Motor. - ullahsredoan

I had a pleasant experience dealing with Wendel Motor. The staff was very responsive and exceeded all my expectations.

Big Spring Ford was excellent. By far the best experience... - lottadot

Big Spring Ford was excellent. By far the best experience I've ever had from a Ford dealership (this is our 6th Ford vehicle). It was quick, no nonsense, had a quote, got a good value on my trade-in and out the door I went.

Very friendly staff. So far have had no problems , only... - Gtstantonplace

Very friendly staff. So far have had no problems , only had my highlander a couple of days. Thank you Chelsea and Kristen.

I was an out of state traveler with a non-working AC in - Roastin' in Texas

I was an out of state traveler with a non-working AC in 85+ degree traveling through Texas. I had the issue addressed at a deslership in Missouri, but that repair wasn't functioning. Randy in the Service Department reviewed the previous eork done, addressed options, and had the car in for a diagnostic evaluation within minutes. He and his team ascertained the problem outlined my options, and had the truck in gor corrective measures in a rapid professional mannner. He even called the previous dealer to discuss the correct manner to address the errors done by the previous dealer, so that I wouldn't have to pay another deductable on my extended warranty for the same repair. My vehicle was diagnosed, the problem addressed, and me back on the road in less than 3 hours of arrival! I found the dealership clean, professional, and the staff service exemplary. I couldn't have asked for better service, results, or final outcome. Randy is my new favorite Texan! And Apple Sport Ford my go to guys if I'm ever stuck in a motor vehicle repair situation that calls for solid, professional, and courteous customer service!

The people were very attentive to my needs. - Marlen

The people were very attentive to my needs. Any question that I had they were always eager to help me. The place is clean and they have a great customer service. Thank you again !

Awesome service. - rocklegendskiss

Awesome service. Dell Franks went above and beyond to help get me into a vehicle. Made me feel welcomed . Awesome service. I was also picked up from my home to the dealership by Erica Tovar . Thank you so much ladies.

Awe service!!! - Danielle

Such crap service. I bought a brand new car that just shuts off in the middle of the road and I've waited all day to get a rental car or to hear something about my cat, and have yet to hear anything. Saying they are can't tell me anything. Awful. Awful I wouldn't recommend this place at all... to anyone!!!!

Not a good job. Don't go here. The service manager... - Oil getter

Not a good job. Don't go here. The service manager was curt and seemed to have an attitude when I expressed dissatisfaction with lube service

I was told that I was approved by the sales rep. - ILM1976

I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.

Always helpful and spend the time to understand each custome - Happy camper !!!

Pat and his crew of people who work there bend over backward to satisfy each customers need, no matter how busy they are. Thanks to all of the crew. Service is always a pleasure in all departments. Try them, I highly recommend them to anyone.